New Hope Counseling Center

This is a rather awkward review, because I am usually more interested in discussing benign stuff like food, restaurants, shops, etc. But I feel obligated to review this establishment because of the rather negative experiences I’ve personally encountered here.
So this is a counseling center which I believe hasn’t been around for all that long. I was referred by my primary care physician who works in the vicinity. From my first encounter there up until the point when I decided to withdraw my treatment there, it’s been a rocky experience all along.
First off, this place seems to have rather unstable staffing. The front desk ladies kept changing because every time I went in, I had to deal with different people who apparently had minimal clue what they were supposed to do. I was given inconsistent information throughout concerning insurance coverage to appointment times. It was frustrating because there were two occasions when I went in only to find out that my therapist was not in because the ladies had given me wrong appointment times.
Second, the therapist I met with seemed like someone who had just graduated college. I don’t feel comfortable disclosing any identifying information but my actual experience there with therapy wasn’t gratifying. There was something odd about this place that I couldn’t put my finger on — the place felt pretty disorganized and «dead», like people who worked there had little passion for what they do. It could be just a management issue with the higher ups, but as a patient, I was not impressed, given that I had been to other clinics that were way more serious about their staffing and treatment.
This is a rather long review, and it has taken me a while to put my thoughts together. There are definitely higher quality psychotherapy places out there. I mean, seriously, it is no secret that NYC has no shortage of shrinks…