Spa Blu

Went here with a group of 7 girlfriends for a variety of treatments. We all go to spas somewhat frequently so know what to expect. Here are our collective thoughts:
Take away: This place is ok but needs to really up its game, especially at this price point. We will try someplace else next time.
Pros:
clean, quiet rooms,
nice spa technicians,
nice snacks and beverages in waiting room,
variety in spa services.
Cons:
staff has no authority or discretion so can’t help you with any requests,
payment policies are unreasonable (they wanted me to pay for all 10+ services weeks in advance instead of at the time of service),
we ordered lunch but not without problem bc the kitchen closes at noon and it took over an hour to get our food,
the food was mediocre at best (don’t get the shrimp, incredibly over cooked, the cheese plate was good and enough for 5 people at leasst) and overpriced,
very limited food menu,
no recycling facilities,
whirlpool was way too hot,
robes and towels could be in better shape (stains and holes),
pedicure chairs have no massage function and are not comfortable (sit at a perfect right angle),
no body massages *at all* available for pregnant women (!!!),
water for pedicures and showers were cold (nail techs were telling me about trouble regulating water temp),
lack of amenities you would expect to see (combs, hair spray, deodorant, lotion),
spa services were hit or miss (hot stone massage was only stone no massage but true blu package was good)

I wish i could build a house here there are amazing with there fingers. They really can work a knot out of your back. Worth every dime.