David’s Bridal

I’ve only had the pleasure or wandering in here a total of four times and not by my own choice. The first two times were for a wedding in 2008, I don’t remember too many details about it other ordering the dress and then the fitting after. All went well from what I remember.
Fast forward to 2016, eight years later. I wandered in with a group of three; the bride, myself (Maid of Honor), and another bridesmaid. They didn’t seem overly busy for an early Saturday; however, there was a large party being taken care of. We aimlessly wandered around since we weren’t really sure where to start. I’ll also say, we were only there for bridesmaids dresses. Eventually we were «greeted» by a lady who asked if we had an appointment. The bride told her no, and apologized since we were unaware we needed one. We were told to sign in and look at the dresses, but we had to wait.
So we browsed the dresses and found a few to try on. We waited almost 20 minutes then another woman asked if we needed to check-​in. We said we should have done that already, to our surprise we hadn’t. The bride then had to complete paperwork, taking another 10 or so. Once registration was complete we were finally able to try on our dresses. We found the sizes and styles we liked then made our way to the front to check out. I was talked into purchasing a size smaller, because of the design and flow of the dress. We checked out without hassle. The bride opened a credit card and put the dresses on it, paid in full. We were told the dresses would be in by June 6^th, no issue as the wedding is in August.
About a week after ordering the other bridesmaid got an e-​mail, her dress was in. She went and picked her dress up and had it fitted. No issues. A week later I start getting antsy as I had no e-​mail, so I call to check in just in case I missed something. I am eventually told that none of the dresses were ordered and I need to pay for my dress in order for it to be ordered. So I sit on the phone for nearly 30 minutes telling this woman that the other bridesmaid has already picked up her dress and I have the receipt in hand for my dress. She finally puts me on hold, comes back maybe five minutes later to tell me that while the dress has been paid for it was never ordered. She then tells me, the dress will be in by July 14^th. Less than a month before the wedding. I sure hope it won’t need to be altered…
Disappointed to say the least. I can also say I won’t be coming here for any of my wedding needs, next year.

So I’m giving a 3 star because the lady who helped me with my wedding dress was very nice but pulling dresses seemed like such a inconvenience for her. The store was horribly crowded. I came in 15 minutes early and they didn’t get to me until 20 minutes after my appointment. Everyone was very nice and helpful but just very disorganized.
Anyways I got a dress that I love so all is good… Hopefully alterations go a little better

I had the absolute worst experience here today. I had an appointment scheduled to look for my wedding gown and was treated like an inconvenience. The girl who was «helping» me paid more attention to the the other people she was helping who were looking at prom dresses. The dressing room was like a tiny closet, she didn’t help me get on any of the gowns and didn’t even pay attention to the ones I did try on or try to adjust them. My bridesmaid who was with me did a lot more work than the employee and had to ask her several times to get a dress we asked about and she finally just said she didn’t think she had it. I had a very good idea of what I wanted and even had pictures saved from the website and she didn’t even take the time to look for them. Needless to say, I went down the street to Alfred Angelo and had phenomenal service and found the dress of my dreams! I wouldn’t recommend this David’s Bridal to ANYONE. And don’t bother making an appointment if you do go, it doesn’t make any difference.

If your on a budget this is not the place for you unless you have at least a thousand bucks to spend they were rude and my fiancés friend ended up leaving crying. And the manager was a complete a**. It was an awful experience. A