VaporFi

The Orbit is great… IF it stays working more than 90 days… I think I was at 100 days or so. My Orbit was intermittently not charging. I jiggled the usb cord and it would work. This went on for a few weeks and then NO POWER. I called VaporFi in Florida and they said I had the wrong adapter (which is not true, I had the right one) I bought a new and which it still didn’t work. They sent me an ac adaptor and THAT wasn’t the problem. I asked WHO CAN REPAIR THIS? All I have gotten is the run around from Jamie and Brittany W. Customer service is WEAK at best. I really liked my Orbit, but this company does not have integrity nor do they understand great customer service. I must have 15+ emails going back and forth. That in itself is lame. A good company would just replace it and call it a day. VaporFi, just «blows smoke»

Bought the Rocket. Very weak smoke output. The e-​juice is very overpowering with weird flavors that don’t match the label. I bought Menthol and it tastes like cotton candy bubble gum. Pretty terrible.
The Rocket it self is a small weapon. It weighs about a pound — no joke.
We are returning our smokers and asking for a refund — very low quality for the price and size.

I have been to many vapor stores all over the country, and comparatively, Vaporfi is noticeably over priced when it comes to their brand name equipment, and their e-​juice. They do not manufacture any of the equipment so you are paying for their brand name, and I have not seen any competitive advantage to their brand name equipment. Some of the designs are nice and sleek, but the functionality of the mods I’ve looked at, have nothing worth paying a higher price. Looks like either their overhead, supplier agreements or mark up on their brand name products makes for higher prices.

Flavors are pathetic — Very avoidable. Disappointed with customer service as well.

Really disappointed in their ejuice. They all taste rather blah and even a bit acidic.
Packaging, delivery, and branding is great. Just really bummed I wasted that much money on juices that don’t produce much smoke and are ok tasting at best.

Had a great experience over at this Vaporfi location a few days ago! I went in out of curiosity because I wanted to understand more about e-​liquids and vaping. The store was very clean and organized and the products were well displayed! Even tho I did not buy anything the associate Rolando was very helpful and answered all my questions about the products and about vaping in general. He was extremely knowledgeable and gave me great attention and customer service. For those of you out there who vape or are just curious like me I suggest you check out this location!

WATCH OUT FOR THESE SCAMMERS. I ordered (first time) $ 265 worth of Items. The VOX didn’t work so I asked to send it back. I returned everything unused in it’s entirety which cost me plenty in shipping that I HAD TO PAY FOR BECAUSE OF THEIR CHEAP PRODUCT THAT DIDNT WORK.
So I get my refund and it is $ 36 LESS THAN WHAT I A PAID plus I am out AN ADDITIONAL $ 16.00 for the shipping to return it for a TOTAL OF $ 51 I AM OUT because OF THEIR JUNK PRODUCT! I called several times and no one is answering their store phone during what is supposed to be business hours. Email takes days to get a reply back.
So clearly they are unethical and are only out to STEAL YOUR MONEY. I will be awaiting for a reply back but I am not holding my breath. Will dispute with Discover I guess. I am LIVID. STAY AWAY from their store! I hope thousands see this and bring their business elsewhere.

My wife and I have been vaping for close to 2 years. Needless to say we’ve been through multiple rigs and about 20 different vendors for juice. We’ve tried everything from Mt baker to virgin vapors liquids. We settled on vaporfi because of quality and taste. However we are on the borderline of finding another vendor because of pricing, discounts, shipping costs, and shipping mistakes. I’m thinking these guys probably do well with a brick and mortar store, but not so good at e-​commerce. They have messed up several orders and even sent me one shipment without enough postage. I had to pick it up from the post office and pay extra postage. To funny! So beware if you order online. Just our experience. Frustrated in Michigan.

i went to this spot this Tuesday. i don’t understand why 5 stars indicated by some reviews.
the man (not a gentleman) at the counter was not friendly, enough about him.
I was surprised by his way of speaking to me about liquids.
Very bad advice inside. IMHO the person really bored and had nothing to do here with clients!

One star is too much!!!
We went yesterday evening at 6.15 pm to try to solve a problem with my cigarette that I bought 2 months ago. He told us no guaranty, only one month.
The man was not competent, he did a lot of criticisms about the store in Dadeland (inside the mall). Only one thing interested him, the fact I bought my cigarette in Dadeland and he told us so many problems with this store!!!
I had liquid with a lot of acidity inside and I asked him to change it but no guaranty…
We went away with the receipt of this store, and looked on the ticket that the guaranty was 3 months and not 1. He lied to us…
No smile at all…
We went to Dadeland try to solve our problem, and big surprise: very smart, very well educated and very efficient!!! Please go to Dadeland to buy your staff!!!

I don’t know about the store but I do know that this product I bought is amazing! I couldn’t be happier with the purchase. However, customer service over the phone could definitely use some improvement. Seems to me like this growing business needs more employees. It took them a very long time to get back to me about a purchase I wanted to return. But remember, this is a growing business. And they are doing ecstatic. These products are made in the USA! I will definitely be giving my business to VaporFi. Amazing e-​liquids. I am highly satisfied with the vapor pens. Thank you VaporFi!!!

THIS REVIEW IS ABOUT VAPORFI IN GENERAL! NOT ABOUT THIS STORE!
I’ve spent around $ 400 worth of vaporfi products from tanks to eliquids and accessories. While in store customer service is great, the online business is really shady. You will not see a review posted with less than 4 Stars.
My review on the platinum pro tank has been pending for 3 months now.
Their shipping prices are outrageous.
Vaporizers:
Now to get to the product. I have the Platinum Pro and the Pro setups.
These products on the outside seem high quality, but they do not function properly.
The Pro tank stopped working and broke after a month. the Platinum pro tank always gets «choked up» i would have to open it and clear the eliquid spill behind the atomizer. Those atomizers are not cheap either.
The kits smoke fine when they are working, but changes in temp or leaving the tank in your bag, it will not smoke when you take it out. the liquid gets behind the battery and atomizer on 3 of my setups. i have contacted support and they did not offer a replacement. The RMA process seems like a long winded one.
Eliquids:
I like to smoke menthol flavors. I’ve tried all their menthol flavors including the blend with malbro red in it.
They are all aweful, they taste like chemicals (sort of like nail polish and pine sole).
The menthol ice was ok, but after about 2 weeks being air tight in the bottle at room temp. it too got stale.
I tried other fruit flavors and they were ok, but nothing to write home about. I’m officially moving away from them for good.
Do yourself a favor vaporfi, let customers post their true reviews on the site. Dont just filter out the ⁴⁄₅ star reviews to post. I will post a youtube video and update the link to let views know about the low quality of these tanks.
For customers, do yourself a favor and purchase a quality set from Aspire or JoyEtech. you will be glad you did. I just ordered the ego one for joetech. looks very nice and reviews are great. I will post my feedback as well.

Excellent service! Totally recommend it. Great variety of flavors and great quality. You can find any flavor you can imagine, frome fruity flavors, to cake flavors to drink flavors! I definitely give it 5 stars.

I want to start off by saying that my review here is based solely on the liquids sold by VaporFi (formerly Vapor Zone). I am not a «hobbyist», and with my current combination of the Provari and Aspire Nautilus Mini tank, I really see no need to shell out my money for one of their mods. That said, all of the people who I have run across who are running VF’s hardware always rave about how fantastic they perform.
As to their liquids? OMG, these people absolutely rock! I have tried at least 2 dozen different companies for juice since I started vaping and I have never come across any that even come close to the quality these folks produce. It has elevated my vape to an entirely new level! I am not normally a person to gush with praise for vendors, but seriously, if you are a regular vaper I would highly recommend you give them a shot.
I will give a few recommendations on some of my fav flavors that I have tired so far, but bear in mind that taste in vape is entirely subjective. You should also factor in that I am a huge fan of dessert flavors just in general. My fav «all day» flavor is marshmallow. It is nice and smooth and good for when I am at the office and just taking an occasional puff while I am working at my desk.
Others that I absolutely adore are Crème de la Crème, Dulce De Leche and Butter Pecan. However, the undisputed champ of my world so far is Totally Toffee. It is, hands down, the best e liquid I have ever vaped.
I have been meaning to try out some of their other flavors or their various blends of the month, but since I already have several that I really like, it is hard for me to want to roll the dice and experiment. Their shipping turnaround is good also.
Great job on liquids VaporFi! You set the bar incredibly high, and the focus on quality and attention to detail is much appreciated.

The service was great, and the flavors were delicious. If I had to choose a place to buy e-​cigarettes and vapor products, it would be here.

Horrible ejuice! I ordered two flavors (pins coloda banana, and cherry cheesecake) they were both so discusting theyade me gag with every hit the pina coloda banana tasted like straight up rotten bababa the cherry cheesecake tasted like cough medicine. I’m still trying to get my money back which is funny cause they have it advertised as a 30 day money back guarantee I got these flavors yesterday. I also just got an email saying they are just gonna send me another bottle ha it made me sick to my stomach!

Update 7₂₀_​14 — Just received email they are resending 3 bottles to make up for the shipping issue. Very impressed.
I’ll only update if the bottles leak again… I doubt that very much.
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Just received my 1^st order. 2 of the three bottles leaked. (ordered online from Los Angeles.) Just emailed their service people… sent pics. Will update as things proceed.
BTW — I order juice online all the time (from several other companies) and this is the first time I’ve had any problem. The envelope was fine. Just no bubble wrap or anything. Odd way to send liquid.

I’m seriously looking to change companies for my e-​juice. Multiple attempts to contact
are nil. Inconsistencies in sales, with higher handling charges make discounts ineffective.
I have consistently ordered monthly for approximately 6 months. My final attempt in contacting them throughout this previous week has been rather annoying. I might just have to contact AMEX and dispute the charges since I’m 8 days without liquid for an order that still has NO status update.
Order was placed 07÷05÷14, no status update until 07÷09÷14, tracking number is showing but no update still. USPS is showing the following —
«The U.S. Postal Service was electronically notified by the shipper on July 9, 2014 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if/​when available. Information, if available, is updated periodically throughout the day. Please check again later.»
Multiple attempts to contact customer service from 06÷05÷14 to 06÷08÷14 for Fathers Day Weekend Sale questions where very difficult to get someone on the line or via e-​mail. Also in that order one of the poorly made bottles decided to explode on me on multiple attempts to refill my 3ml tank. I was refilling the tank at a 45 degree angle with small to moderate pressure, seeing drops drip into my tank, on two different occasions with this particular bottle, it decided to explode the tip losing close $ 7.50 worth of e-​juice. Sent pictures showing defects on the tip and juice sprayed all over the place covering my hands, desk, and mod.
With over a 400% markup on product, 0 to horrendous customer service, no updates on products, inconsistencies on direct mailers and marketing on their site. I’m left to possibly dispute the charges through AMEX (which do have wonderful customer service) and not order through Vaporzone ever again.
There’s 1000’s of different vendors that will have the right amount of customer service and good if not better products.

extremely poor customer support on their products. I received a defective tank and it took me forever to get a return RMA from them. When I finally did, and sent the tank back to them they now claim they haven’t received it yet (it’s been weeks). I get the strong impression that they just don’t want to refund my money.
About a week ago I got a call from someone there introducing themselves as my «personal assistant» for all purchases. I asked her about my refund and she told me it wasn’t her area and told me I had to contact customer service. So frustrating, nobody moves very quickly here. You are much better off shopping elsewhere.
7÷10÷14 — still no word from vapor zone. This is a horrible company and I strongly suggest you do your shopping elsewhere.

After my charger broke and the battery exploded because I bought one at a cheaper store obviously they didn’t even give me a receipt! But you walk in there and it’s this modern bar kind of feeling. Very clean and sleek.
It was a bit pricey but it’s pinecrest anywho quality over quantity. I will review again depending on the battery that I bought. Hopefully it keeps in tact. But no complaints what so ever. It was nice to go into a place where smoking isn’t a shady or ugly thing but is praised.