This is the worst post office. They always miss their pick ups and the phones are always busy. When you do get ahold of someone they hang up the phone on you and give you a bad attitude. I have contacted the Postmaster about this issue and am still having problems.
Caleb J.
Classificação do local: 1 Miami, FL
I came in again for a third time looking for my package. They gave me the run-around telling me to wait different places for about 2 hours. When I finally spoke to the supervisor, she was unhappy and unkind. I could tell she didn’t really care about my situation. Long story short, my package was again already sent out, and I was not able to retrieve it. My own fiasco with the package has been difficult, but the incredibly unhelpful customer service at this post office and ridiculous wait times has been the icing on a disgusting cake. P. S. There was at least one woman working here who was nice and seemed to care for the customers(gotta give her credit!).
Julian K.
Classificação do local: 3 Miami, FL
Well it seems it was finally resolved a little after a week. I believe the imp ly reason because I filed a complaint with the Post Office consumer affairs office. The supervisor who called me today was very nice but why did it have to take so long to resolve?
Carrie D.
Classificação do local: 1 Miami, FL
This is the worst post office. The lines are always long and the drop box for pre paid items from the kiosk is always broken or stuck!!! Many nights or early mornings I have driven there when the drop box has been broken and it was a total waste of a drive. There is no way of knowing and recently the handle even broke off the thing. No one seems to care. So frustrating.
Antonio J.
Classificação do local: 1 Miami, FL
If I could give this place negative stars I would. It’s run by a bunch of incompetent idiots(yes, I know that’s redundant). I just have to pick up a package, and they make you wait in the general line. There’s a lady walking around doing nothing. It would make more since to have two lines. One for pick up and one for other stuff. The retard that’s walking around can make herself useful and retrieve packages.
Chuck H.
Classificação do local: 1 Miami Beach, FL
Michelle is beyond super rude to call me up for«Next» to be helped then to leave me at the counter. As I stand there with everyone being helped. I see her getting her food and going on break. I have to have a scene inside to get any service. No one offers any apology. They just ignore any sense of customer service. Not a surprise they going out of business.
Jon B.
Classificação do local: 4 North Miami, FL
This is the post office nearest to my house. I have never had any issues here. Sometimes the line to see a representative can be long though, but in Miami where is that not the case? When shipping domestically I always use the self service kiosk which allows me to skip the line. In and out, just like any trip to the post office should be! No complaints here.
