University Auto & Truck Store

I called this location interested in a vehicle I saw listed on carguru, I was informed the vehicle was being service and I would be contacted as soon as possible I received no call backs on the vehicle, and called back the next day, it was available to be looked at but the interior was not detailed yet. This vehicle was listed on carguru for 144 days .
My fiancé and I went to look at the vehicle and when we arrived we were instructed to wait outside, not greeted or approached welcomed in any way. We met with Sasha who showed us the vehicle and proceeded to negotiate price with my fiancé on the car (cash buyer) she informed him she had a masters degree and that she wasn’t dropping the price on the vehicle. I could hear the ac clutch sticking on the compressor and I informed her that it was not the time to talk about price that I was more concerned mechanically about the vehicle, she then told me not to get an attitude with her … May I remind you I haven’t even test drove this vehicle yet I barely looked at the car … The car looked like someone had been driving the vehicle as a personal car, Childs blankets in the back, shoe boxes in the front… Feeling Unconfident about it. My fiancé informed me we are buying the car not her so to test drive the car and see if its potential. When we got in the car for the test drive Sasha decided to place a FaceTime call in the back of the car during the test drive ! My fiancé and I got a good dose of her current situation of her pregnancy and the meals she’s eating, the fast that a client complimented her and she had an attitude toward her this morning … Needless to say the vehicle was not for me. As for Sasha she provided the worst customer service towards us as serious buyers on this vehicle and the experience of this location all together. She was rude to talk back to my fiancé and myself in defense over the car she’s selling mechanical wise, she was disrespectful to FaceTime her boyfriend in the back seat of the car and have a personal conversation with him during a professional test drive on a vehicle. Recognize your clientele Sasha, I wasn’t looking for a decent car on a good price, I was looking for a good car on a fair price. Learn some manners ! The worst experience ever do not give this place your time!

Update: Apparently the car they sold was missing necessary parts and completely unsafe. The dealer is now hanging up on me and refusing to return calls. I am now having to take legal measures through the county to get them to either fix the car or take it back. This business is absolutely despicable.
The absolute worst purchasing experience of my life. DO NOT GIVE THEM YOUR BUSINESS! This store not only lies to you about when a car will be ready, but they make promises that they intend to break later, such as paying for your tag or registration.
When asking for them to fix something on a car, they will refuse and act like it’s not their responsibility to make something drivable. They conveniently ‘forget’ things that will jeopardize your safety on the road.
Their main sales rep, Armando, is a liar and exaggerator who makes appointments on days that they are closed. The owner, Rose, has an unprofessional and accusatory tone and will not return her messages for weeks at a time.
Do not — I repeat, do NOT grace this business with your presence. The minute you pay them, they will treat you like the scum of the earth. How they are even still running baffles me.