Top Shuttle Miami

Never order this car service. We ordered a van for 4 and an infant because they advertise having car seats. They were supposed to show up at 6:45 am to take us to the airport. Of course, they didn’t show up. When I called to check on the car, they made up some ridiculous story about getting in an accident. If you actually have to get somewhere on time, use a different service.

Wow — super rude person that answers the phone. Called to inquire about shuttle from airport to our hotel with a car seat and the guy was extremely rude then put me on hold to take a personal call about dog tags…

TopShuttle has been the best shuttle service I have used thus far. Their customer service is superb, most notably, Laurie, their reservations specialist. I called Laurie so many times to change our reservations and even called her to help is find a cab from the rental house to SoBe because no cab would pick us up on a Friday night.
Laurie was always super helpful and communicated well. She made sure we were taken care of, no matter the request we asked. She even gave us advice on how to deal with our flight/​cruise timing issue. I can’t say enough great things about Laurie.
The drivers were also on time and very friendly. They are now my go-​to shuttle when I’m in the Miami area.
Thank you Top Shuttle!

Their price was comparable to another company offering the same setup, which for us was anything with a baby car seat. That entailed a van for about $ 60 from our downtown Miami apartment to the Miami airport. They came on time with the baby car seat installed (and perhaps not common, but with a spare seat in the back) and drove safely to the airport. It was necessary to give my credit card information ahead of time, but I was asked to pay cash upon arrival at the destination.