Ted Baker London

I love the look of Ted Baker and had my eye on a coat all season. However, I don’t live near a Ted Baker store (reside in another country) and shipping/​duties always seemed bit too much. So – Imagine how excited I was to be visiting Miami and be close to a Ted Baker store. I called the store today to see if they had the item I was looking for before venturing out. But the sales associated was almost insulting :(
In response to my «hello, I wanted to see if you had an item in stock», she replied «are you a store?» I said no. She then asked «do I even live nearby or would come pick up the item? We don’t do phone orders!» Geez, this was my conversation before I even got to the question of the item I was looking for. Maybe the caller ID showing a non-​Miami threw her off? Regardless, I was made to feel like it was a big deal for them to see if the item was there (to the person at Ted Baker– please look at your website where it says to call the store for other sizes… which is why I called!)
Ultimately, the store did not had my item but I was so thrown off by the rudeness of the sales associate that I decided to save myself the $ 30 cab fare and whatever money I would’ve spent on clothes and did not bother going to Ted Baker at all. Thanks Miami — you’re location needs better customer service.