Tax Pros

Came here to do my tax last year because it was close to my job and convenient. Place is in a dumpy strip mall on bird road. Office is equally dumpy and employees are not exactly professional. I was happy that I did not wait more than 5 minute for my appointment but that’s where my happiness ended.
Accountant that did my accounting was young and noticeably inexperienced. Not a big deal as I have the most simple and basic tax filing possible. One job, no dependents, filling single, nothing complicated. Whole process took 10 minutes but only at very end did he tell me the charges for doing my tax were $ 350!!! Instead of pricing your tax filling on how complicated it is they price it based on your income as they figure you can afford to be ripped off if you make a decent salary. When I balked at the ridiculous pricing I was given some vague explanation that made no sense. Since they waited until end to tell me fees I was stuck paying.
Waited to submit my review until I did my tax this year with another company. I was charged $ 80 and accountant confirmed that my tax return was the most basic/​simplest to complete and file. So I went from being charged $ 350 to $ 80. I think it is pretty obvious I was ripped off with Tax Pros.

Upon searching and calling various tax service companies in the Dade County area. Based on my experience over the phone, I am glad I decided to make my appointment here.
Tax Pros, and Jerry in particular, exceeded my expectations. They quickly provided me with a quote for services and took the time to thoroughly go through the tax preparation process.
It was refreshing to have someone fully explain various components of our tax return and provide advice to help us in the future.
Jerry is personable and has an exceptional attention to detail.
Needless to say, we will be working with Tax Pros in the future for any tax services that we may need.
I have already recommended them to several family/​friends and will continue to do so.

I have been using Tax Pros for over 6 years with nothing but the best results. Everyone I’ve sent, all of friends and coworkers are all very happy they went. Get your maximum refund!!!

They have convenient locations throughout Miami. My experience with them was smooth and very professional. The staff member that helped me file was pleasant, friendly, and explained every part of the process. All my questions were answered. Everything was filed correctly and I received my refund quickly. I highly recommend Tax Pros if you want fast, friendly, and professional service!

I was very unfortunate to have someone from Tax Pro of Miami do my taxes. Very unprofessional and after 7 months still have not received my refund. Tax Pro’s received my refund last week but claim that they sent it to some non existence bank account that their employee put on my tax return. The whole experience with this company has been awful. If I don’t receive my money by tomorrow I am calling the IRS and letting them that I have not received my return.

Great service knowledgeable staff. See you in 2013!

There are 3 times of the year I look forward to: Christmas (love the gift in the envelope from my grandparents), my birthday (hubby spoils me every year) and… tax time!
This is our 3^rd year using Tax Pros. Their tax preparers are friendly, knowledgeable, and professional. They have very convenient hours and are usually prompt with appointment times. They are open late at night and on weekends, which is great if you’re not a 9 – 5’er. We are very pleased with their service and will continue to work with them.