Sunshine Towing Inc.

I give it no stars! Tow driver told me NOT to come to my car because he could hook it up! Then his truck wouldn’t fit so he said to come and I gladly came the 3 miles… No where to be seen. They cancelled my toe because I wasn’t with the car!
Don’t trust them and ask your insurance to please send a different company! Don’t fund them! No sense of business but hey-that’s the Miami way.

My car made it safely so they get a star for that. They told me the driver would arrive in 30 but it took an hour. He loaded my car on a flatbed and we were supposed to meet at the mechanic 4 miles away (I had borrowed my roommates car). GEICO called me when I was nearly there to tell me he hadn’t left yet and that he said he couldn’t move my car because I wouldn’t ride with him. I told her he had given me the address and I said I wouldn’t ride with him but would meet him there. GEICO then called him and told him to move my car. I arrived at the mechanic, waited 15 minutes, then called the driver. He said he would be there in two minutes. After 15 more minutes, I tried calling the driver twice but he wouldn’t pick up. I called the dispatcher and he said he would really be there in two minutes this time which he finally was. When the driver arrived he told me that I would have to pay $ 30. I told him the whole charge was covered by GEICO and he said it was an «extra charge» because it was 6 miles which is long distance (it was only 4 miles which we had already seen on the map when he gave me the address!). I immediately walked away and called GEICO who confirmed the whole charge was covered by GEICO. The driver then tried to give some lame explanation as to why he tried to rip me off, I assume to try to salvage a tip, no way that was happening. In short, the driver tried to steal $ 30 from a 27 year old woman in a parking lot at 10pm… stay away from this place.

Driver tried running me off the road. Wouldn’t trust them with my car! Very disconcerting that this is how they drive. Maybe not a bad company but need to review their drivers better a company is only as good as its workers.

I have never been so appalled of a company in my life. Sunshine tow was so disrespectful and unprofessional. My car broke down inside of a parking garage, we insisted to tell them where it was to make sure they would have the clearance– as we called we heard so much loud yelling from several people in the background. They took the driver HOUR to get here, even though we are 2 miles away from their business. Immediately when he got here he said he could not make the clearance to get into the garage and DROVE OFF. This worried us because they made us give him out credit card information prior. We called him back and he gave us so much attitude, telling us that we wasted his time even though we clearly told him were we were. He then complained how we wasted his time and gas money, we told him that we would be fine settling a price point to pay for his time and gas to come out to us, instead of the whole $ 65 (since we never got a tow). He began to haggle us as we told him we would only pay about $ 35 (which is veryyy generous of us.) After fighting with him on the phone for 5 minutes, I told him I would dispute any charges on my credit card company that were over $ 35. He then said «so I can charge you $ 50» and I said «go ahead» (very sarcastically) and he said ok I have you recorded and hung up. I could not believe what a scum bag this man was. Please, no matter what you do. Stay away from this company. Calling them will only give you more hassle. They unlawfully charged my credit card the whole $ 65.

Their customer service sucks! I waited 3 hours to have my car towed. I kept calling the driver who told me a few times it would be another 45 minutes. The last time I called him he told me they don’t go to the area where my car was at, so I asked him why he didn’t tell me that an 3 hours ago. The tow truck guy then said because you are a B****! So I obviously called another towing company who arrived within 15 minutes.

The owner paid me to remove my previous comments… But they didn’t say I had to say anything nice…
LMAO
Thx Alexis Ramos

I got my car towed by Jose who works for this company and I have to say that they are very professional and efficient. They gave me an ETA which was 35 minutes and they came in 20 min, they definitely exceeded my expectation. I’m really happy with their service, and I am going to use them again. I recommend this towing company for everyone.

This towing company there the best! The staff there know what there doing! I give them thumbs up!

Terrible Service and client attention. The person over the phone is disrespectful and the first driver that came was so lousy that made another one to do his job. I had to wait 3 hours for them.
Stay away!