Stoneline Group

I needed 200 s.f. of what I selected from the show room. what I got was much darker, looked at it for a week and decided I really didn’t want it. I called and told them i wanted to return it. NO!, company policy, besides you bought it more than 5 days ago! I said I wanted to buy another stone that was more expensive and twice the quantity, to no avail.

BEWARE ! you will be asked to sign your receipt with restrictions pertaining to your order. when the order is delivered you MUST inspect all stone, the broken edges will be on the bottom. when it comes time to make good on the broken stone, they will make excuses and company policy explaining how they are not responsible.
I was reassured by my salesman that there would be NO issues or problems with my order, but when the problems arose his answer was «he’s not an owner of the company, only an employee», the issue has stopped all work on my project and has cost me a lot of money and time. The only way to get it resolved was to have my installer argue and threaten not to recommend his clients anymore if they could not solve the issues. BEWARE !!