Sterling Cruises & Travel

First of all, it is a shame that I have to write a bad review for this company, since the salesperson has been so knowledgable, helpful, and efficient. However, the owner on the other hand, has not. We are a large group (15 cabins) and were told at the time of booking we would get 1 free person for every 8 cabins. Well, we are 1 week away from sailing, and come to find out, the owner is not giving us the credit. Although the cruise line gives the credit per 8 cabins, the owner is not passing the credit on to our group. We have 4 families, 4 quinceaneras, and 15 cabins. The owner has not been professional at all in refusing to give us the credit. As far as price, she was not the cheapest price we had found, but decided to use them away.
Unfortunately, I will not recommend this agency to anyone I know. Again, I repeat, it is a shame, because my salesperson was fantastic.