Spa Advantage

RUN, do not walk away from Spa Advantage! Bought a groupon and it took WEEKS to finally get thru to make an appointment. Their Delray «location» is a Neurology doctors office where they rent a table! That’s not bad. gets worse… Office Manager Nancy –really!!! I finally got through on my last and truly final try and got an appointment from Nancy, showed up at a Neurology office and was told that they haven’t been using this facility in weeks! No phone call to cancel, or explain or anything from anyone affiliated with Spa Advantage. Now that I JUST read the other reviews I realize that I was not alone. Way, way, way too many other fish in the sea! Won’t be seeing you Spa Advantage in any of your «facilities».

With most Groupons, I try to do my research before I buy. With this company, there were no reviews that came up on Unilocal or Google. I thought I would take a chance and try them after looking at their website and reading their info. First of all, I thought I was buying a massage for a spa when only the Miami location is a spa. All the other locations are just random chiropractors offices in some strip mall. It’s rolling the dice, you might get some nice location but then you might get what I got…
Here is my experience today: I went to the West Palm Beach location which was in some gross, dirty strip mall at a sterile chiropractor’s office where they do some physical therapy (which means the place was kept like an ice box). When I checked in, the woman behind the desk said I had to pay a 20% fee before getting my massage. I was appalled!!! Can you imagine walking into a restaurant where the hostess tell you to give your waiter his 20% tip before they would serve you? Now I don’t mind tipping when someone has done his or her job but to be told to give a service charge before you even receive the service is ridiculous. NOT TO MENTIONED, THIS WAS NOT PRINTED ON THE GROUPON OR MENTIONED WHEN I MADE MY APPOINTMENT WITH SPA ADVANTAGE.
There is nothing I find more disagreeable than when a business is not transparent about their fees, services. The reason you see all the same phone numbers on their website (except the Miami location) is because they just send you to some RANDOM places to get the massage! There’s no quality control on the type of environment or massage therapists.
The office was kept so cold because of the physical therapy sessions I could not relax. It was very uncomfortable when your muscles tense up because your body is freezing. The massage therapist was average. She was very friendly and professional but her technique was comparable to a new graduate.
Bottom line: I consider this experience being Spa DIS-​advantage.