Safelite AutoGlass

I was looking to have my windshield replaced and I decided to go to Safelite. I did the appointment online and it was fast and simple. When I went to the shop the process was done faster than expected. They were very professional and the person who did the job of replacing my windshield did an amazing job. Overall it was a great experience.

Great location! Great customer service! This place turned an arduous task into a pleasant experience! They couldn’t make it to us, but they had an opening and we just drove there and waited about an hour for the repair to be done!

Really not a bad experience. Crack spread after scheduled appointment was made. Ended up needing new windshield. Technician brought wrong windshield so I had to waste a whole day waiting for him to come back with the right one. He did a good job, waiting for a good storm to check for proper seals but all good so far!

My neighbors broke my rear windshield and my insurance sent me over to Safelite. They offered to repair it at my job but it’s been raining and I couldn’t seen out the back making it unsafe to drive. So I opted for the mobile service to my residence. They didn’t carry the part for my car so it had to be ordered and I was told it would take 3 – 5 business days… It arrived in 1 business day and they scheduled my appointment on my first day off. The tech was late to the appointment but apologized for the delay (very understandable with the weather and traffic). Very kind and honest that the job would be safer and the windshield would bond better. Overall great customer service. They vacuumed my car and wrapped it and we went to the shop. Felt so bad the tech got soaked cleaning my car up. Great staff! So far it looks great! Lifetime warranty too. Worked with Joseph and his supervisor Cesar. Great guys!

I have to say my experience with Safelite didn’t start off on a great foot. I scheduled them to come to my apartment to replace my windshield. The technitian’s truck didn’t clear my building’s garage. I would have made alternative arrangements if I had been warned of the clearance necessary. We were able to meet at my work place garage a few blocks down. Once there, the technitian realized he didn’t have the correct tools. At this point I’m growing more frustrated but just ask him to come back ASAP so he can finish. I called the shop while he was there and learned that having the replacement done at their shop would take a lot less time. At this point I was in a time crunch so I decided to just go to the shop to have the work done and save the $ 25 for mobile service. Once at the shop the staff was friendly and th replacement was done quickly. I’ve been driving with the new windshield for 2 weeks now. No issues.

Great service and fast, replace my window in 30 mins. I was recommended by a friend that came here too, definitely I recommend this place when you need to fix any car window, and I even got a discount coupon, don’t look no further this is number one place to fix your windshield.

I had my windshield replaced in less than 1 hour! It was so easy to book, I first asked for them to come to my house and something came up so had to call and change the location. They were so helpful and fast in their responses. Excellent customer service, they treat you better that any other company will. And their work is absolutely the best!!! I was so impressed

I had my windshield replaced at the Safelite shop. Everyone was friendly and professional. The finished job was as good as new. With the free wifi and free coffee, I was able to get some work done on my laptop while waiting for the repair which was completed in about an hour. A hassle free professional job with great results.

turns out that replacement ended up damaging windshield wipers, had to get whole new system, over three hundred bucks. everything in cars now a days is plastic, so not totally this companies fault. the guys are great. but a dealer is probably better.

Worst place evern! For two io hundred bucks they wanted to give me a car full of bubbles and scratches. When I told them they had to did it, they tried to treat me like a little girl who didn’t know cars. When I told him this isn’t the first time I’ve tinted a car, they called me crazy. Real professional. Everypne hanging out is disrespectful. Buyer beware

I recently had my window fixed, the passenger door window was replaced. I’ve used this company over 10 years with friends or family and I have never had a bad experience with them so far.

They were very professional and received me right on time for my appointment. They made the pricing clear upfront and set proper expectations for the amount of time the repair would take. Once completed they were helpful and it was a positive experience. I would go back for a crack but I hope not to see them again :). I would like to call out Josue and his manager. Thanks guys.

As expected with any car business, arrived on time & business still closed. Opened 5 minutes late only because I was waiting at door. Not even 5 minutes on the property & the non English speaking sales person starts with I don’t think I can fix it we will have to replace the whole wind shield. As per safe lite policy if it is only one crack the size of a dollar bill, or smaller we can fix it. Well as per there store I. Miami it has to be smaller than a quarter with no lines. Another bait & switch policy in Corrupt America.

Safelite is a professionally managed company that gives excellent service. Their technician Julio was terrific. I had to catch a plane and needed a new windshield that morning. Julio had a complicated job before mine and was a little late to my appointment but both he and the dispatcher called to assure me that he would be there in enough time for me to make my plane. When he arrived his truck couldn’t fit into my condo’s garage and he had to work on the street. Despite all these challenges, Julio was courteous, and efficient. He did a terrific job in half the time they told me it would take. He cleaned the car’s windows and made sure there was no refuse or debris left in the car or on the street. Safelite is one of the best run companies I have worked with lately.

Excellent customer service. They offered me a better quote than originally estimated and for only $ 24.99 they come to you to install rather than have to go to a business location. Julio provided a great service and was very kind.

The staff was great, particularly the installer. However, it took me 3 trips to get the correct windshield and this was a span of a week where I was driving with a cracked windshield and the crack was at my line of vision. First two windshields ordered for my 2014 Mercedes E350 were incorrect. I expected more from what seems to be generally known as a reputable company. One manager offered me a gift card for my troubles, but never followed through. Not the most pleasant experience and I lost lots of personal time commuting to and from the shop each time.

Had to come here to have my windshield replaced. I was quoted almost an hour and a half and my car was done in 50 minutes. Great customer service. Josh and Ted were so helpful and chatting with them made the time fly. Highly recommend Safelite for glass repair.

Called Geico filed a claim on my windshield, they forwarded the claim to Safelite and scheduled me an appointment.
The day of my appointment I was working and had the glass technician call me ready to do the job before my appointment, I told him what time I was available, he waited at my house. The second I got out of work I got home and he went straight to work. Very fast, professional, and educated guy on the job he was doing. If Luis is your auto tech then your in good hands, guy is friendly, punctual, fast and professional.
No complaints

Excellent customer service, great job and very efficient. I am not from this area and I was very happy with the service I received and I would recommend it to all my friends and family!

Get a small crack on my windshield on the passenger side of my car on a Thursday. I called Safelite and schedule a home appointment for Saturday morning. The tech was on time, explained everything clearly and al that he was doing. Everything was covered by the insurance, which made me super happy.
What got me to call Safelite was all the commercials that have been airing and got that they have, because I had no idea who else to call.