Randy B. Miller, MD

I got the Ideal implant at 30 years old as a thin woman with very little breast tissue after breast feeding two children. They are harder than a silicone implant and contain several chambers of saline to prevent rippling. You can feel the bag through the skin on the bottom of the breast, which is unpleasant. The implants are spaced far apart and under the muscle making it difficult to push them up for that full cleavage line look and that ugly fake boob look between the breasts. Overall I would say the breasts look ok but feel so artificial and hard. I also was very unhappy with my Axillary approach because it left awful scars that are still dark and big 4 years later. Because of this arm pit approach, which I question the appropriateness with this specific implant, I still, 4 years later, have nerve damage in the area that manifests as numbness and tingling in the arm pit and down my arm.
I really liked Dr. Miller when he did my surgery and initial post op follow ups. He is friendly and seemed competent. Because I had the ideal implant, I had to do a lot of follow ups the first year and then every year. After he left the Miami Institute, he had his own office with new staff. His coordinator/​front desk girl was awful. She was unprofessional, uneducated and rude. I had to fly to Miami from NC for all of my follow ups. I was also in graduate school at the time so it wasn’t easy for me to arrange my trips. This girl never return my calls and if she did it was with complete attitude. I got tired of her unprofessionalism and requested to speak with Dr. Miller. She never gave him my messages. When I called her back she hung up in my face every single time and eventually would not answer my calls. I was completely appalled! Thinking Dr. Miller may not be aware that I was trying to reach him, I contacted the inventor of the Ideal Implant. He was shocked as well that a study participant was being inhibited from contacting her physician and that my calls we’re not being answered. He contacted Dr. Miller and let him know what was happening and let me know he spoke to Dr. Miller. Dr. Miller never called me to apologize or explain. I lost all respect for him as provider. I spoke with the implant inventor again and requested to be moved to a physician that cared about how his patients were treated. So I was moved to a new physician. I do not recommend this plastic surgeon.