The store is fine but the deli has the WORSTCUSTOMERSERVICEEVER! Not only are they short of staff but when you have an issue and ask to speak to the deli manager she doesn’t help the situation none whatsoever. She speaks and acts as if she know her job is not in jeopardy. I thought Publix was big on the customer is always right but noo not at this location. Good luck because you’ll need it. Better off going to Aventura to spend your hard earned money and get treated properly
Tammy F.
Classificação do local: 5 Miami, FL
Well as much as I shop at Publix, I should purchase a few shares of stocks huh. Might not be a bad idea. For starters, I personally think Walmart and Winn Dixie is cheaper than Publix. However, quality can’t be compared. I WILLNOT purchase fruit from ANYWHERE else. Always fresh and always ripe. Unlike Walmart where flies are constantly flying around in the produce section. The deli is my absolute favorite part of the store. That bread and thinly sliced lunch meat is always fresh and delish. The overall store is always well kept and clean. The shelves are stocked nice and neat and I’m always being asked if I need help. Kinda pricey but def worth every penny!!!
Adam L.
Classificação do local: 3 Miami, FL
Since recently moving to the area this has been my new Publix. My main Publix was always downtown at 17th and Biscayne. I have to say this is a fairly steady downgrade. Its not the store as much as the clientele and the lack of experience with them. I always seem to be stuck behind people who want to negotiate their bill and question every item. The other day a woman had about 40 coupons and handed them to a cashier one by one. If it wasnt valid she would go through the bags and return the item. I know its technically not the stores fault, but open up extra registers or allow others to go around if thats the type of customer you typically have. I am ALWAYS waiting in line there. I would avoid this if there was another Publix in close proximity.
Eileen P.
Classificação do local: 3 Miami, FL
Great place but good luck in the deli the lines are huge !! They need more employees I went for lunch several times never again I will be there my whole lunch they subs are delicious but with they had more employees
Quaniecia M.
Classificação do local: 3 Miami, FL
This is my local Publix and I personally haven’t had encountered any issues. It’s really convenient and in the same plaza as some other good places to shop like Dollar Tree, Rainbow, there’s a Little Ceasers and etc. Usually I just go for subs(prefer Italian or Ultimate with Boars head but Publix brand is just as good) birthday cakes, money orders or quick picks. Although this one is the closest I prefer the one in the Sky lake Plaza closest to my daughters school. It’s bigger, looks nicer, managers and workers are more friendly than this one. I’ll still continue to shop here though til I vacate from my neighborhood
Victoria A.
Classificação do local: 3 Tampa, FL
The place where shopping is a pleasure. To me this one is a little ghetto and there not that friendly. Theres no pharmacy and there bakery is not to hot. It gets the job done for fast little items.
Brittney W.
Classificação do local: 5 Lake Buena Vista, FL
this is my primary Publix and i don’t recall ever having a problem whenever i visit. the staff members, both young or old are friendly, helpful, and knowledgeable about their products. and whenever i need an obscure item on my shopping list, a manager is always available on the sales floor to help me. a couple nights ago after work, i stopped by craving one of their yummy roast beef subs and even though the deli was closed and the employees were cleaning up everything, gabrielle, one of the chicks at the deli, went in the back to pull out the ingredients and made me my sub. other posters are wrong, this store is great. true, the customer service wasn’t the best a few years ago, but it’s really made a turn for the better.
Michelle C.
Classificação do local: 3 Miami, FL
There is a sign next to the exit that says something to this effect: «We will never knowingly dissapoint you. Please contact the manager with any complaints.» They know there is a problem and they are working on it. The service from the employees has improved but there are still not enough baggers. And the customer service/money transactions/lotto women could smile more. They just looked depressed and so are therefore, depressing. Still a good selection, like at any Publix, and they do a neat job of arranging the weekly specials. The front of the store is different every time I come in.
Chris C.
Classificação do local: 2 Miami, FL
It’s sub-par for Publix, still beats other grocery stores(which is sad) Customer service is not this store’s forte. I spent at least 5 minutes waiting at the Deli. That wouldn’t bother me if there were people being served, but that wasn’t the case. Finally, I had to hunt someone down and ask for help at the deli. When it came to checkout time all the lines were 3 long in the middle of a week day. Oh yeah, when I say all line, I mean the 4 that were open. They are still a Publix, which means better selection, and the Greenwise sections, so 2 stars instead of 1.