We had ordered a medium cheese pizza with NO sauce a few weeks ago. Of course when it got delivered and the delivery guy left we noticed it was incorrect. We called and complained and since it was an online order they couldn’t give us a credit back. So, the manager said they would leave a credit on our # for next time. Weeks went by and we totally forgot about it. It was a rainy day today so I decided to call in and request our credit. I asked to speak to a manager. Fernando was great! Not only did he honor our credit but he sent us a large instead and made sure it got delivered at the exact requested time!
Lilian s.
Classificação do local: 1 Miami, FL
Ordered the works pizza with pineapple… something completely different arrived. Called to complain and they said I was wrong. I have a pic that shows they are wrong. No pepperoni, no sausage no pineapple… but I ordered it. Store worker didn’t offer help. Bad customer service.
Nathalee A.
Classificação do local: 1 Miami, FL
I love papa johns but they need to teach their employees customer service. They’re super disrespectful and can’t even speak English.
Lucy S.
Classificação do local: 5 Miami, FL
Fastest papa johns I’ve been to! Good for chain pizzeria, i get thin crust since these places crust are always too thick
James K.
Classificação do local: 1 Miami, FL
Manager(Leo) is very nasty plus you cannot understand a thing he says when you have a question or complaint… He also does not wear a hair I do not like finding hair in my pizza! Also the pizza does not taste the same all of the time. I would not recommend this place to anyone… I dont like paying Papa price for Little Caesar quality…