Michaels

Avoid this Michael’s at all costs! The staff was extremely unprofessional. This happened a few feet away from where I was standing in the store: a lady had gone up to a store worker to ask for help finding an item, she kept saying «excuse me» but the worker was clearly ignoring her (the lady was speaking in a cleae voice and was standing inches from the worker). It was not until the lady tapped the worker on the shoulder that the worker turned around. Another incident was when I was waiting in line to pay at the cashiers. There was someone putting down their items to pay for them and apparently the cashier knew that person. They started talking and the person pulled out her iPhone to search for a picture to show the cashier. The cashier kept on talking to that person and as a result was moving very slowly as she scanned the items. The other person had apparently found the picture on her iPhone and showed it to the cashier. The cashier completely stopped scanning and the two people spent over a minute obsessing over the picture. I would have been fine if the cashier had glanced at the picture and was scanning the items at a faster pace, but that did not happen. Extremely unprofessional store workers/​assistants/​cashiers.

I don’t know where to start but they need to put more products available, it’s not possible that you buy something and the next week that product they say it no longer available ???
Or they have only a few thing and then u can’t buy it all

I am not a fan of this store but go because it’s nearby. It’s very messy most of the time. Barely any parking but I know that’s because Barnes and Noble is next door with a Starbucks.
The staff isn’t too friendly and half the time they are out of stock on what I’m looking for so I have to go on a mission to track it down.

The most unorganized & messiest Michael’s I’ve EVER been in! The Michael’s in homestead completely puts this one to shame. I definitely won’t shop here again.

Don’t even waist your time shopping here. The management and security are all scum especially Jimmy and Tony. I will never shop here ever again! Such horrible customer service. What happened to customer service? I’ve never seen or heard of such low people on the face of the earth. You better believe I will let corporate know. ITS A WARNING DO NOT SHOP HERE!!!

This is a great michaels store. Not the biggest but still pretty decent. The staff is knowledgeable in what they sell. Centrally located so it’s convenient. Great place.

Nearest Michael store around me. Can’t complain much since they usually have what I need. Only one or two registers open which gets on my nerves. There is always a line.

This Michael’s has come a long way in the past few years. They seem to have their cashier game figured out– the lines are nothing like they used to be.
I love checking out their clearance sales just before, yes, BEFORE all holidays for crafts and home décor.
Parking is very easy to find in the big lot they share with Barnes and Nobel.

This place has all the stuff I need for my son’s art class at school

This Michael’s is a big dissappointment. Why? Because it’s FILTHY!!! Don’t let some of these photos fool you. Now I wish I took some myself. I mean I say it’s okay because I did find what I needed, but eeewww! When my 9yr old son can pick out how dirty this place is, what more can I say? The garage parking gets some used to but really easy to find.
Next time I will be driving my culo somewhere else.

When I’m feeling a little crafty, I come here to get my supplies with my handy dandy coupon. Nine out of ten times, I usually end up collecting stuff and not actually using it. But that’s not important right now.
The store is okay. Not the nicest Michaels out there, by a long shot, but it’s fairly stocked. Staff is generally friendly and helpful. Tends to have very long lines which is precisely why I avoid it on weekends.

I have a love-​hate relationship with the Michael’s on Kendall:
Love: the location — it’s convenient.
Hate: the people who don’t know how to park in the parking lot. That’s why I park in the Best Buy parking lot and walk over.
Love: the coupons that Michael’s sends me every two days — 50% off one item, 20% off entire purchase, etc.
Hate: the fact that Michael’s doesn’t always have what I’m looking for! I know they carry the items because I’ve purchased from there before, but if I need something on a certain day, it’s not there!
Love: the helpful employees who can point me in the right direction. I’m a pro now since I’m always here and know where everything is.
Hate: the rude employees who are of no help at all.
And with this love-​hate relationship, I keep coming back. I may have a problem.
Sidenotes: I’ve been told, and I’ve noticed, that they usually restock their baking supplies on Mondays. Try to avoid Michael’s during the weekend. Also, try not to knock old ladies down — sure they don’t watch where they’re walking and don’t know what they’re looking for — so just steer clear.

I’ve gotten into crafts lately and as soon as I walk into Michael’s I feel a rush of ideas and all the possibilities that I can make for my home. They have so many things I can’t begin to name everything. The price can sometimes be a little expensive but the quality of the items they carry are top notch. I feel as if I go once I can become an addict to all the neat things they offer. The service has always been friendly every time I go there which is nice during this hectic holiday season they don’t just shove you off and lead you to the wrong direction. I can’t wait for my next project so I have an excuse to go back again.

I came here in search for one thing: Higgins Black Magic Ink to make Mother’s Day gifts with my class. I had been searching everywhere online for this stuff. I couldnt find it anywhere. Jo Ann Fabrics didnt carry it in stores, and Michaels didnt have it listed online. Feeling defeated, I pretty much gave up. But one day I was in the area and decided I’d try going inside Michaels to see if maybe they had it. I asked an employee where I could find this ink and she took me right over to the section. Woohoo! They had it! I told her that they didnt have this online when I was looking for it, and she nicely replied «Oh, I’ll have to let them know about that!» She seemed to really care and was very helpful, which is why I gave them two stars.
The third star is just because they carry so many different crafty items. Sometimes I come here just to browse their aisles and get ideas for my students. With so many crafts to choose from, it can be hard picking just one at a time!
However, I cant give them a 4^th star. Michaels itself is a great store, but this one in partciular is a little sloppy. As you walk in, I feel like I’m stepping into a jungle. All the fake plants and shrubs are right in front, hanging over the shelves and hiding the walkways. I think they should have the store layout set up a little differently so customers who like organization (like me!) dont feel crowded the second they walk through the doors.
Besides the floor-​set, I love this store. The employees have actually all been very courteous and helpful, and despite the continuous long lines, they move pretty quickly. So, if you are in search for some awesome crafts, and dont mind tackling some flowers as you enter, this place is great.

Creating gifts versus going to a mall and buying gifts will always be the best in my eyes. With that said, I am a regular customer of Michael’s. I choose this location because it is closest to my houses but let me say this is not the best one. This Michaels is always too packed and they dont have a full stock of their items. That can be very frustating as well since I might need a specific item that they dont even carry. I wish they either stepped their game up or there would be another craft store closer to West Kendall than this one.

This location is an embarrassment to the Michaels chain. It is so dirty I feel like I need a bath after I leave. It is disorganized with most of the items thrown about making it a hazard to try even walk down the aisles. The icing on the cake is that they will have about 10 employees up front but only one actually checking out customers, the other nine are trying to look busy to avoid having to actually do their job. Avoid this location at all costs and make the drive to the homestead location.

What is WRONG with this location? I can’t believe what a mess this store is.
I’ve had to go in here more times in the last month than in my last 28 years combined and I can’t wait til I don’t have to go there anymore. What a headache. The minute you walk in you feel tormented by the clutter.
I’ve been to a few Michaels locations, and it’s this particular store that really gets to me. They never have anything in stock, the shelves are a mess, and the lines are longer than Harry Potter World on opening day. I had to wait for about 25 minutes to purchase 2 small items. What in the world?!
This place managed to get 2 stars only because I know the other locations are less torturous… and I had to acknowledge that they’re doing something right in at least a couple other store locations.
Why can’t my Michaels be as nice as the one in Boynton Beach? Booo!
Get your act together!

We can always find what we’re looking for and stack up for the holidays coming up since they start a couple of months ahead. Great location in Kendall and friendly staff. They reconfigured their checkout lanes and i wonder how good it will work during the Christmas holidays and the area is crazy there. We get all the supplies for Halloween and Christmas here. Also check out the newspaper for their 50% coupons every once in a while.

I love to scrap book and I always come here to get all my supplies. They always have everything to make my scrap book a perfect touch. =] The employees there are so courteous, and helpful. They also have a great framing section! The only downside is that they usually only have one to two registers open, regardless of the number of people in line.

I had a great experience with the framing department at this Michael’s location.
I had never framed a single thing in my life, so when I moved out and got some art for my place, this is the first spot I thought of when I had to frame some prints I bought.
The guy who helped me out (his name is Uli) not only complimented my taste in what I was getting framed, but explained the process in detail, AND gave me a really nice discount when I realized that framing was actually expensive than I thought.
Michael’s may not be the best craft store in the world, but they deserve props for this experience — I’m definitely doing my framing here again.