Marta Gainza, DMD

Horrible experience. I Will not be returning to this dentist and would not recommend to others.

Worst dentist ever! Terrible cleaning and service by the dentist. She is only after collecting as much as possible from insurance so will suggest unnecessary procedures and will ruin you teeth. If you want to keep your teeth healthy Avoid this place.

Came here for cleaning and x-​rays. No insurance. Just moved to Miami. First time patient.
Appointment started in time. Cleaning was twice as fast as any I’ve had because she works with an assistant the entire time. I was in and out in an hour. I feel like she did a good job. Painless and thorough. Price was consistent with my other dentists I’ve had.
Normally wouldn’t review a dentist but I feel obligated to counteract some of these terrible reviews.

Bad experience. Gainza and her unprofessional staff made me wait 2 hours for a simple cleaning and regular check up. I cannot believe how I let them pass other people in front of me who clearly had later appointments. Went once as a new patient and never going back!

If you like your teeth, do not use Dr. Gainza. This woman can not even do well a simple filling.
I used her services about 8 months ago. I was enourmously dissapointed because, not only did I mention to her how important my teeth were for me, but I also told her I am obsessed with my teeth. At first sight, she seems like a very nice person, but most importantly, her office looks clean and modern. Therefore I thought she would do a descent job. Considering that she emphisised that I had very good dental work done before, I was sure she’d tried to match it.
All she had to do was even one of my front tooth. It was a bit shorter than the others. I ASKED HER if she could do it and she said YES. She lied.
The reseults: the color didn’t match the others perfectly and she made it all weird looking. It does not look natural, Iike the ones I had previously done. Because of my obsession, I let it go and I blame muself for being so vain. She also filled one of my molars, bit since is not super visible I didn’t pay much attention to it at the beginning.
Only 8 months after the procedure my front tooth is peeling and looking all weird like it’s about to chip. The molar one is looking worst. What in the hell did she use? I called to complain and her assitant said that it had been a long time (too long to fix it with no extra pay) and if I wanted to see her again I had to pay for x rays and other stuff. The truth is, i just wanted to know their reaction. But no way in hell I’d let that aweful woman touch my teeth.
The dental work I had done with my previous dentist, some of it as old as 5 years is intact. Again, what kind of crap did Gainza use?
People like this «doctor,» should not be allowed to do this just to make a few bucks. I understand she needs to pay for her expensive equipment but she should learn to use it first. Or bettter, she should invest in good classes first.
You are warned.

I cannot really recommend this place to others. If you want to keep your healthy, sanity or money, then heed the warnings!
The worst part of the overall experience was that this woman dentist left me sitting in the chair mouth wide open with a big hole in the tooth (very uncomfortable at least) in the middle of the operation for a filling for over 30min while she left the room doing someone else or God knows what. She intentionally left me there to suffer when I was feeling very very uncomfortable.
The dentist also over-​billed the insurance on everything they could put on the bill. It’s a borderline fraud IMO. They disregard the contracted amount within the Cigna network, and they refused and lied in front of my face when I took out the pricing schedule from the insurance company. They also demand me pay all the money upfront, which is a BIG warning sign. Because I never got my deposit back even they had got their money from the insurance.
Furthermore, the front desk staff and the woman dentist are very passive aggressive people. They aren’t professional at all and should be flagged for medical fraud. Once you signed on for their treatment & paid deposit, they knew they’ll play you by the balls. If you’re in pain, don’t go to them unless you want more physical and financial pains coming your way. You’ve been warned.

Great service! This is the best Dentist ever and the staff is great, also. Very knowledgeable and curteous. She gives great referrals too, if needed. Btw, she takes children, as well as adults.

never thought I’d put fantastic and dental visit in the same sentence but… I just came back from the most fantastic dental visit! it had been too long since my last dental checkup and cleaning, so today I decided to find a new dentist and make an appointment. they were gracious enough to fit me in at lunch time (today!) because they’d had a cancellation, but they assured me that regardless, they would have been able to schedule me within the week — quite convenient.
when I arrived the Dr., Marta, greeted me and introduced herself and her staff who helped me with the initial paperwork and insurance approval process. they were all extremely friendly and helpful and did not make me wait at all. as soon as I completed my paperwork, I was taken into a clean, comfortable room and seated for my appointment… seated in a m-​a-​s-​s-​a-​g-​i-​n-​g d-​e-​n-​t-​a-​l c-​h-​a-​i-​r! wow, nice touch!
they did a full (full) set of x-​rays (sixteen, really!?) and were very cautious and gentle while doing so. the doctor came in when they were done and said we would wait for the x-​rays and then she would do my check up. after less then 10 minutes, she returned and said, ‘lets just go ahead and do the checkup and cleaning so that you don’t have to wait anymore. I’ll look at the x-​rays when you’re done.” so considerate of the fact that I was on my lunch break.
she was thorough in her checkup explaining in detail everything she found and/​or felt needed to be done. she then moved on to the cleaning, which she also detailed as she went along so that I would know what to expect. she was also very careful but meticulous about the cleaning… as she was with the polishing, which her assistants usually do for her. (Dr. Gainza was also in the process of training a new hygienist during my visit and showed much patience while teaching her proper procedure)
upon finishing my cleaning and checkup, Dr. Gainza sat me down to go over her proposed treatment — what I need done, what the insurance covers, what I pay, and gave me all the information I needed. her assistant, Mom, also gave me my follow up appointment and my next cleaning appointment while being very accommodating with my schedule.
affordable, professional, courteous, friendly, welcoming, and with a detailed attention to their craft, this was one of the top dental experiences I’ve ever had. I will be sure to follow up once my additional visits/​work have been taken care of. **big smile**