Manas Florist

Worst place to place an order. We placed an order four days ahead of pick up for a wristlet and a boutainaire for a Prom. The day we had to pick it up I called in the morning and they told me the order was ready. I asked what time they closed and the person that answered asked me back what time we were coming, because we said we would pick up the order at 3pm. She said they had a scheduled wedding and had to leave to do the floral decorations. We were there at 2pm. The store was closed with two signs that said OPEN on the front door!!!
We began calling the two phone numbers of the store, they sent you directly to voice mail saying: Please leave your message for…(number) .we’re sorry but this voice mail is full!
We waited ¹⁵⁄₂₀ minutes but we had to pick up the tuxedo, so we left, not before leaving a sheet of paper, we asked for in a next door office, with a desperate message and my phone number with scotch tape posted on the door. I called around 20 times starting at 2pm that day until around 10 am next day (the day of the Prom), I still hoped we could pick up the order that morning! Nobody answered the phone. Voice mail still full. I sent around 10 written messages to one of the numbers which was a cell. Nobody answered. This is unbelievable. No respect whatsoever for customers, for business.
Why on earth do you run a business to treat customers like trash? A whole family was disrupted, mad, nervous, because it was Mother’s Day weekend and we had ordered with enough time because we knew all florists would be very busy. We never told the Prom girl anything so she wouldn’t get upset. I spent hours on the phone trying to get another flower shop to take my order.
I was almost hysterical when my order was accepted with three hours notice on another store. I owe the prior irresponsable flower shop a high blood presssure and a whole family upset.