Major Tile & Marble Installation

Horrible experience! I had my marble floor restored by Lazaro at Major Tile and Marble in Doral. The job was poorly done and he said he would come back to re-​do the bad areas on my floor. We are still waiting! He doesn’t answer my calls!
Once they have your money, they’ll lie and tell you that they’ll come back to redo the poorly done job. but they never do!
Don’t use them!!!

This company did the tile in the condo I live in. The experience was a complete nightmare. I had to constantly keep calling them to get them to come and continue the work. The installers and the owner do not speak english which made it very challenging for me to communicate when we had issues.
One of their installers was very pleasant but another one that I believe was subcontracted had a horrible attitude. I could tell he was bad-​mouthing me when I was asking them some question in my limited Spanish/​English.
Job was supposed to be completed by August 15 at the latest August 19 – 22.
They didn’t finish the majority until August 23^rd. They still had work to do and still to this day have not come back to do it.
The tile installation is done very poorly. The grout is missing in many places and the edging looks like a child did it; it’s extremely sloppy and looks horrible. There is so much grout missing from the edges that it looks like someone that has never done tile tried to install it.
They were supposed to come back for a few other unfinished things and as of October 8^th we have not heard from them. My assumption is they think the work is done.