LeBlanc Limo

I booked a car service for a ride from Fort Lauderdale to Naples. I used them because they were significantly less expensive than the other services I called (others were $ 225-​$ 385 vs $ 160 all in). I then read the other bad reviews on Unilocal and I got nervous. Needless to say from my 4 star review, I was very please with my experience. I had a 1:30 pickup at a hotel and they were early. My destination needed to change due to the weather and the driver had no problem with any changes. If you are looking for a seamless reliable cost effective means of transportation this should be a 5 star review. I only give 5 stars if things go above and beyond. My driver Bill was great. Thanks.

Worst experience I have ever dealt with. On the way there they have a driver who is the most racist guy calling African Americans monkeys and tar babies… However I ignored it and just wanted to get to my destination from FLL airport to my south beach hotel. I also paid for a return transportation back to the FLL airport from the hotel at the end of my trip as well.
For the return transportation, I was called being told that the driver scheduled to pick me up at 5:00 got into a car accident and he will have someone else there to pick me up around 5:30 — 6:00… Having enough time for my flight I told him that will be fine… I decided to get a bite to eat since I had extra time to waste since they are arriving at a later time. I get called by the driver at alittle after 5:00 saying they are there waiting. I mentioned how it was rescheduled for 5:30 — 6:00 and I’m not around the hotel … He said he knew but arrived early and told me to take my time. I let him know I’ll be around at 5:30 — 5:40 and he says its ok. I get outside at 5:40 and start calling and calling him and he doesn’t answer. I call the company and «Bill» says that I was jerking the driver around and he couldn’t keep him waiting. He Hung up in my face! I called him back trying to explain how he rescheduled this because of their accident and I am on time but he didn’t want to listen and didn’t care and hung up on me once again. I’m pretty sure he even said I hope you miss your flight.
So I hopped in a cab and called my Amex to dispute my charge. I recommend everyone to stay away from this company and can’t believe they are even in business… As for Bill he needs to learn some hospitality skills cause he is going to run his company into the ground after reading others going through horrible experiences as well.
I’ll take the time to write more reviews about this company on other sites!

I definitely did not do my research on this one. A travel agent recommended it to me, and since it was such a small part of my trip I did not think twice.
The driver was supposed to pick me up at 10:00AM. The driver didn’t show up at the airport until about 11:15AM. He did not have a sign and was in a completely different area than where we were supposed to meet.
His phone doesn’t work with international numbers, so I was forced to find him using the office dispatch which was incredibly rude.
Finally met up with the guy (named Ken) and he was blatantly rude the entire time. He told me to wait in a specific spot while he went to go get the car. This guy must have a few marbles loose as I watched him drive by me twice before actually picking me up and he told me exactly where to stand.
He made excuses during the entire ride. At the end of the trip he demanded a tip. He got nothing.
Do yourself a favour and look elsewhere. I booked Coastal Cars on my way back (my company uses them, I should have taken note of that) and the service was nothing but awesome. You do get what you pay for.
Edit: I forgot to mention the best part. After they provide you a terrible service they will ignore all calls.

Thanks to my stealth Unilocal search skills, I have the luxury of rarely being burned by a bad business. But when this limo company turned up with no listing or reviews on Unilocal,I thought, let me give them a shot. The short of it, I’d never use LeBlanc again, or recommend to anyone who might need a simple car service.
I arrived on a red eye into FLL and had scheduled with a guy from LeBlanc the night before. He told me I could expect a driver waiting for me at baggage claim with my name on a sheet. Fast forward to my 6am arrival. Bleary eyed and exhausted, I searched all over for the driver. Alas, after 15 minutes, no driver. I called the only number I had (because I was never given the driver’s number in advance) and of course, my SOS went unanswered.
Generally upset, I hopped in a yellow cab. Then, the driver called, about 20 minutes later letting me know he’s been in the baggage claim area «waiting.» Knowing the diminutive size of the FLL baggage claim area, it’d be nearly impossible to miss a man with a sign showing my last name. I emailed and called the company back letting them know what happened and never got a response. What I did get was a $ 79.99 charge on my American Express though.
Sad. Poor. Lousy. The Worst. Despicable. Hang on, let me grab my thesaurus…