Laundromart

I don’t speak Spanish! So the language barrier was very tough to get set up with the proper payment. Not familiar with the required card for machine payment and the signs are in Spanish also. For Miami Florida, a USA city I didn’t expect it to be 100% Spanish speaking.

The only reason I’m writing this review is to sound off on the poor customer service encountered. This place is supposed to be open 24hrs. However, when I went to the back entrance by the parking lot-​per usual-​it was locked. The time was close to 3:10am-I’ve got stuff to do tomorrow, so I wanted to get my clothes done. The area is residential, totally quiet. I walked to the front which was also locked and the attendant (an akward looking spanishe speaking man) cane to the door. I asked him in Spanish (being Cuban/​PR and knowing the language) if they were opened. He says yeah-​he was cleaning the filters and maybe wanted to be left alone. I’m the only person in here. I finshed loading my clothes and attempted to walk outside to go to my car. I was greeted again by locked doors. I can appreciate safety concerns but all of his fear or anxiety is sooooo not welcomed by me. It is a relatively clean and very modern facility with a customer lounge in the back complete with vending and arcade machines. Prices are decent just be careful with the weirdo on the 3^rd shift who likes to lock doors-​lol.