KMP Modern Furniture

Just finished the interior of my new home and most of the new pieces came from KMP. I have to give a sincere huge thank you to Kay who honestly hand picked and guided me to create the most beautiful home. Kay, the special dining room table is unbelievable. Everyone who walks into my home stops and asks where the table came from. With over 20 unique pieces, the last rug was placed today. I may need to add a new pool house so we can have more fun. Thank you and the entire team again…

I have shopped at KMP for a number of years for my own home (s) and for others. I have always been more than satisfied with the variety of their designs, the quality of their furniture, the very reasonable price point, the excellent and personable customer service and the promptness of their deliveries. I only wish I had a larger home so that I could buy more furniture.
Recently I was in the market for two living rooms chairs and checked with a number of furniture retailers including Crate and Barrel, Mitchell Gold, Design Within Reach, and West Elm. I found several chairs at KMP which I thought would work, however, I was uncertain. Kay with Maria’s assistance offered excellent advice and helped me to decide. The chairs were delivered to my home several hours before schedule which made me very happy. Unfortunately the color did not work, but KMP stands by its product and total customer satisfaction. While I am eager to have the chairs now, custom chairs will have to be manufactured. It is worth the wait, as I know I will get exactly what I want and will get years of pleasure from them. I highly recommend KMP for my 1^st choice in furniture.

CCS (chine cheap shit). bought couch there, it takes 4+ month to arrive. after less than a year, cushion is gone. not to mention, pillows lose feathers and those still have the skin of the chicken at the tip. don’t get fooled by these guys. service is great until you pay, then they got you and you are screwed. quality is worse than ikea but triple the price. too bad… you will remember reading this in a few months after your buy…

I have purchased many items from KMP. I had an initial issue with an ex-​employee and a long wait for a replacement table, however, since then I’ve been dealing with Kay and all’s went well. I love ALL my purchased pieces and they look great in my space.
great design, well constructed and also great value.

I really have to thank Kay and the rest of the KMP staff for doing a tremendous job helping me with the purchase of a king sized custom bed. From my initial visit at the Biscayne showroom, Kay was extremely helpful while I was deciding between the various beds they had. My girlfriend and I ultimately decided on a bed with custom fabric. I was told from the beginning that it would take 16 – 20 weeks for the custom fabric, but we decided it was worth the wait. I periodically called in to check on the status and Kay, Andy, and Adam were always very friendly and helpful, and they remembered me each time I spoke to them.
Finally after 18 weeks, I received a call saying my bed had arrived. Setting up a delivery date was very easy, as they have their own in-​house delivery department. We had some initial delivery problems due to the tight turns up the stairs in my townhouse, however, since the delivery guys were all in house, the problems were fixed very easily with a quick phone call to Kay. The delivery guys were professional and courteous as well. Overall a great experience, with a very high quality bed and I would definitely recommend and buy again from KMP Furniture!

This was one of the worst purchases I have ever made. I’m not even quite sure where to begin.
Today I received the sofa I ordered. Today is August 10^th 2009. I paid for this item in November 2008.
My living room is an odd size. I live in a loft in downtown LA and we had to ditch all of our old, larger furniture when we bought the place last year. My wife and I looked for weeks for a sofa that would fit in the space we have and there was nothing in LA that worked so we started looking online.
KMP had a really cool design and it was the perfect size so I shelled out the $ 1600 for it knowing that they make their items in China and that it would take roughly 3 months to produce and ship. I liked the design so much I was willing to wait so I went out and got a nice bean bag chair to wait it out on.
There was a delay with the shipment and it was to arrive at my door about 4 months after I paid for it which I was ok with until the delivery guys removed the pieces from the boxes and I could easily see that the sofa was built backwards with a left side chaise instead of a right side chaise.
I informed KMP of the issue and they apologized for the mistake and agreed to reorder the sofa but with another lead time of 3 months for delivery.
After seeing the solid construction of the incorrect piece I agreed to this because as I said previously, it was tough to find something the right size for the space.
The incorrect piece is still sitting unused in my bedroom… (August 10^th, 2009).
The logistical blunders didn’t stop after the first sofa though and there were more than enough issues with the second shipment. A month here and a month there brings us to today, August 10^th, 2009 — 9 long months since I paid for the sofa.
I’m sitting on the sofa right now as I type this. My dog is looking at me strangely because the bean bag is gone and he has nowhere to sit. I like the sofa a lot.
Would you want to wait this long for something you payed good money for to arrive? I don’t think anyone should have to go through a wait like that for any top quality furniture.
If you have nothing else to do and an endless supply of bean bag chairs then buy something from this store. If not, shop somewhere else.