J. Spinelli

I usually do not post negative comments thinking about the repercussions it will have on the business/​owner, however this business puts the icing on the cake. I thought I had done my homework before contracting them to do my home’s kitchen, clearly I did not. I did do business with them in the past, I had bought a bathroom vanity from them. But getting a kitchen done with them was a whole other story. I also recently, found out that there have been 2 complaints filed against this business in the BBB. I regret dearly doing business with them.
The way the company is structure, the owner Juan, gets the jobs and contracts out all the work. He’s got installers for the furniture, countertop, etc. My kitchen was started on the last week of June 2015 and it is still not done! Things started out great just as the last Reviewer described. Along the way there have been several disasters. Just as the last Reviewer described I can write a long list of items that have been pending and done incorrectly. The installer working on my kitchen, Rolando, is horrible, the absolute worst! I am not sure how he’s got a job. There have been many screw ups done in my kitchen because of this guy. He’s got no common sense and he’s an animal!
I have a furniture that is installed to the left of the stove creating a 31.5″ opening for the stove, when the standard is 30″. I’m not sure how Rolando made this mistake and kept it that way or couldn’t tell there was a very noticeable offset in the installation. The mistake was noticed when the appliances were installed and there was a gap in between the furniture and the stove. And you can tell there was an offset from the bottom and top furniture. When they took out the furniture to move it closer to the stove, the furniture was glued causing damage to my kitchen wall. This was unnecessary if their «professional» installer would have done it correctly the first time around. Do you think they told me anything about what happened or that they were going to fix it? NO! I told the owner in an email about it and he did not acknowledge it.
Other issues I had with them are drawer doors not aligned, holes exposed from door handle installation, unnecessary holes done for dishwasher cables, and lopsided furniture installed above my refrigerator, dents on the doors, and tracks not working. Amongst others issues I had with this company was that Rolando, the installer, was late, promised a time and didn’t show up until hours later. Another flaw of the owner is that he would say he would come to supervise and came for 30 minutes or not show up at all!
The only installation that was done right in the kitchen, which is the reason for the one star, is the countertop. The quartz installer Jose did a fabulous job installing it, he made sure the quartz was at level and joint lines are barely seen.
Homeowners BEWARE! This is a bad company to do business with, I would not recommend it for installation of kitchen cabinets. I have lost the love I had for the kitchen. Save yourselves time and frustration and look somewhere else.