Forest Travel

Awful read my review under forest travel agency a division of luxury cruise connections. Thank you to luxury cruise connections for going above and beyond for us. we had a problem that has been resolved and they do care about their clients. I would strongly recommend their services.

On July 17, 2014, friends and I decided to book with Forest Travel Agency in Miami Florida. We usually book with VTG, but the agent Brandon was such a smooth talker we booked with him.
We cruised from 9÷13÷14−9÷20÷14 on the Caribbean Princess out of Ft. Lauderdale. We told Brandon this was a special cruise, celebrating two anniversaries, a 30^th a 20^th and a birthday. He called it «the trifector cruise». He told us «oh, they’ll have to do something special for us». Whoever they were? It definitely wasn’t Brandon! Princess is the one who treated us special celebrating our anniversaries and birthday, not due to anything Brandon did.
He asked if we needed airfare which I advised it was not necessary since we were airline retires. Brandon told us if the fares went down we would be entitled to a credit. Well, not true, when I told him the interline rates went down, he advised me they do not match interline rates. He didn’t know we were airline retires!
I called him several times for information about insurance, finally after the third call he got back to me.
When we book with VTG, we always get an email thanking us for the booking and to enjoy our cruise. When we get home we get another email just saying we hope you enjoyed your cruise. THAT’S CUSTOMER SERVICE…
When we got home from this cruise, we received an email from Brandon advising us of another cruise deal. I would NEVER book with Forest Travel Inc ever again. My suggestion to you, go to VTG.

This agency is unresponsive and unhelpful when booking travel. I would not recommend you use them for any of your travel needs — try another agency that will actually respond and give you confirmations.