Excellent service from the moment you walk in. As a former customer of LensCrafters I was actually surprised with how pleasant a trip to an optical could be. I was greeted by Priscilla and Frances, the store manager. Priscilla attended me and helped me readjust the glasses I bought a few months back, she then offered me a pair of sun glasses at a discount and had wonderful taste and skill in choosing glasses that best fit my face. I told her I’d have to come back another day when I had the funds to purchase and she was kind and understanding even though I’m sure she works on commission and needs to make sales. Great job for eyes you truly have a fine staff and selection of frames.
Victoria C.
Classificação do local: 1 Miami, FL
Ordering glasses was the easy part, picking them up at this location was a major fail. Not only are they significantly understaffed for the amount of people going ON A WEEKEND but they don’t even acknowledge your existence when you walk in. Every patron here waiting on service was grumpy and angry. Who can blame us when you walk in and not even a «Hello» «what are you here for» «please be patient and have a seat there are others waiting.» You won’t find ANY of that in this location. You just get to stand, sit or pace and stew as everyone in the store ignores you. Then when you say something they tell you go ask someone else they can help you. Well after standing here for 15 minutes maybe you should have asked me what I was here for and I wouldn’t have written this review. And the frames were scratched to boot!
Suzy W.
Classificação do local: 4 Miami Beach, FL
Had a wonderful experience at this location. Staff was knowledgable, helpful and very polite. From choosing frames, to picking up my glasses… it was a pleasure. Would recommend. Please note: I cannot comment on the optometrist there, didn’t use any doctors at this location.
Mario A.
Classificação do local: 1 Fort Lauderdale, FL
Waited for thirty minutes after scheduled appointment and was told there was still one more patient ahead of me. I left because I needed to return to work. No one even apologized.
Adrienne C.
Classificação do local: 4 Miami, FL
Never had a problem with For Eyes Optical in the Dadeland location. Good prices, great service. An optometrist I really liked, Good exam, I felt, when I did have my glasses made there, they were always right, Even on glasses I got elsewhere, they made free adjustments or re– dyed the lenses as the shading wears out, They were close, took a very reasonable time to make glasses, No long wait for appointment or wait when I got there. all in all. Their only fault might have been in frame selection. The fact that the optometrist, since retired looked deeply into my eyeball one day and told me that I really needed to see a cardiologist post haste and I did, averting what might have escalated into a nasty situation. For that I am immensely grateful. Problem was… I did NOT expect to hear about what the doctor saw in my eye and be questioned about it by an at-the-time, co-worker. Seemed that said doctor was talking to a family member which he assumed was okay.(it wasn’t). Beyond that, he referred to me by NAME in a store full of people, one of which was my co-worker! How unprofessional can you get? Needless to say, I never went back. And now I am more than happy with Cohen Optical in Dadeland.(see review) As I said, that optometrist is retired and I have no reason to assume that For Eyes has not reverted back to the store I enjoyed going to.
Alison M.
Classificação do local: 4 Alexandria, VA
This is a review for the Dr.‘s Office in the For Eyes store only. Not for the frame dept. as I did not interact with them and seem to be a separate business. The basics: It was easy to make an appointment on short notice. The doctor and the assistant were both very knowledgeable, friendly, and helpful. They were also very efficient with all the eye imaging machines. I was in and out of the office with a new prescription in about an hour. Appointments for contacts run between $ 115– $ 135 and they will give you a percentage off if you have an affiliated health insurance.
Patrick M.
Classificação do local: 1 Key West, FL
I’ll never use this location again. As a long time For Eyes customer I was very disappointed by the slow service. There were only 2 customers ahead of me in the store and all I had to do was pick up a pair of glasses I had already paid for. 30 minutes later and I was still sitting there. No organization whatsoever. Typical Kendall service — none.