EPIC Hotel, a Kimpton Hotel

Great staycation spot for locals!
Chantel at check in was super helpful and had us laughing the whole time. I loved her. She’s an asset to the process.
We also had the BEST cocktails to start and finish the evening in the bar. Our bartender was a true artesian.
Ask for an upper floor water view and look for manatees. There were 4 bobbing up and down the river along with a few Dolphins.

Mi calificación va para el valet parking, su servicio es pésimo, tardan por lo menos media hora en traerte el coche.

Came here on my recent trip to Miami and LOVED it. The quality of the staff is amazing and the location is prime. It is right on the water and close to almost anything. Literally, walking out the hotel/​condo doors there are MEGA yachts sitting right there. It is quite the site and really solidifies the «Miami vibe»
It is not south beach Miami, so if you are looking to be in the center of the clubs and drugs this is probably not the place. This place alludes class. The residence side is amazing. My guy lives on the 50^th floor in a two bed three bath condo and its breathtaking. I was having trouble getting in the condo and went down to the front desk to ask for help and the worker came up and helped me and made sure i understood how to do it from now on. They have a happy hour mon-​fri in the lobby where they give out free wine, that was the first time I was in love. The pool is on the 16^th floor and its gorgeous. The views are incredible and the staff like I mentioned really treats you right. They are prompt getting you anything and everything you want in a moment. I had a migraine one morning and went to the front desk to ask where the convenience store was and he told me there isnt one but if he could help me with anything, i mentioned i had a headache and he got me some advil without any hesitation.
The bar in the lobby is amazing too. The cocktails, I usually do not like to mess with because I hate sugary drinks but he insisted I tried it because they are delicious. He did not disappoint. The drinks were fresh and did not taste like there was any concentrate juice in them, THANK GOD. I would rather stay sober than have to drink something like that. I will be coming back here most definitely. Thank you.

Epic hotel is an epic and elegant experience in Miami. Managed by the word renown Kimpton Group, no detail is left to chance. The front lobby displays contemporary stunning current pieces of art worthy of a art shows, on loan to the hotel… ground floor Zumba offers contemporary, if uncreative Asian fair. Club 31 offers food to a more discerning palate. Worth the trip. Even room service deserves stars for its all day menu.
I offer a 8.5 overall ranking looking for improvement in staff dress, attitude, physical structure.

Wonderful ambiance, great customer service. Always a wonderful place to spend the weekend.

What an amazing hotel to stay at. How baller is it that there are multi-​million dollars yachts parked right outside – you might as well come here in your yacht. There’s an amazing-​looking Japanese restaurant (Zuma) in the lobby. The staff is accommodating. The layout is smooth/​beautiful. We had a balcony high up were we enjoyed our stogies. The price is fair. I highly recommend this joint if you want to be in heart of affluent Miami.

The hotel is beautiful, but the valet is terrible. You always have to wait at least 30 minutes for your car, but the last time I was there, in December, I was still waiting after 45 minutes, so I went to check with the desk. They couldn’t figure out what happened to my car. Finally they told me they had lost my keys. Then, after about an hour, it showed up. Either they lost my keys or took it for a joy ride and didn’t expect me to leave so soon. I was there for an event and had to catch a flight early the next morning, so I didn’t stay long, and I am guessing that caught them by surprise. Either way, don’t leave your car with the valet!

I kept going back and forth about where to stay in Miami and I had stayed a kimpton hotel years ago in San Diego and really liked it. I have stayed in some nice hotels and suites (St Regis, the Huntley, Starwood properties) and the view from the king water view suite and large balcony was jaw-​dropping. Photos don’t even do it justice. The floor to ceiling windows in the bedroom that curve about 180 degrees around the bed make you feel like you’re floating in the middle of the city. The balcony also has views of the city and the water.
The pool had music and almost a Vegas beach club feel-​it was really lively and a mix of all types of people. The view from the pool and restaurant is also pretty amazing.
We didn’t have a problem with valet being slow and the staff at this hotel was friendly. I’d highly recommend booking one of the water view suites if you have the extra funds-​you won’t regret it.

Overall… Location is great, room is nice, very friendly staff. valet is very slow, so call ahead. Went to the spa for gel pedicure, $ 100 ($ 80+tip)…definitely not worth, I have gotten better for $ 30.

I came in for my cousin’s wedding on Saturday and let me tell you what an exceptional setting! Her wedding was gorgeous and immaculate! Gorgeous view of the downtown skyline overlooking the beautiful Miami night scene! The hotel services were top notch and exclusively modern! Amazing wedding and beautiful modern venue!

Other than the fact that Zuma is located in this hotel, I didn’t really care for it too much.
The room decoration is bleh, the valet parking takes forever and when I say forever it’s an understatement, and the staff isn’t as accommodating as in other hotels.
We didn’t check out the pool as it was raining during our stay, however the pool looked nice.

Alexandria is an AMAZING server!!! Super friendly and sweet. Best customer poolside service you could ask for.

My husband and I visited Miami for our 16^th wedding anniversary. Our stay at the Epic was everything we could have hoped for. The staff was beyond attentive and the hotel was very very clean. We asked if there was a microwave to use to warm up some leftovers and they brought one up to the room. Wow! This is a beautiful hotel and the pictures on their official website truly depict what you can expect. Be prepared to pay about $ 40 a day for valet parking. But the view from the hotel was amazing. The hotel has a lounge/​bar that can get really busy from outside patrons on the weekend. But we didn’t mind it all. It helped set the mood for a really hip setting. I would definitely stay here again when visiting Miami.

First time staying at the Epic hotel and I really enjoyed myself! The hotel is very high end hotel in downtown Miami. Their check in time is 4pm and check out 12pm. We stayed one night to enjoy a good weekend with the hubby and friends. A little getaway. We got here a little before four and our room was ready. The customer service was excellent!
The room is not as spacious as other hotels I’ve stayed in but it’s a good decent size. I didn’t have the choice in selecting the room I wanted because I had won the night stay at an event that was held in their lilt lounge.
I was booked into a double bed room, these beds are size full. Both me and my hubby are tall and he’s big, we weren’t able to sleep on the same bed. We had to sleep in separate beds to be comfortable.
We were able to enjoy their pool, there wasn’t that many guest when we arrived we were the only ones in the pool and a couple of people lounging in the surroundings. They do have nice lounge areas by the pool.
Nevertheless, I would definitely stay here but next time booking a king size room.
Oh bathroom has a shower and tub! Double sinks!

Staying here for 8 days and 7 nights for a business trip. I have a rental car as well and they’re charging me $ 39 a day for that on top of what I already paid for my stay.
1. I was never aware of this parking fee and if I’m staying for 8 days, that adds up to an additional $ 312 for my trip. Which I think is a bit ridiculous they should definitely find a better way to fee people instead of charging them by day. Other hotels charge one fee for the entire stay or less– embassy ($ 8), Hyatt regency ($ 20).
2. Talk about the slowest service — not to mention that minimal acknowledgment you get from the valet workers. This is my day 3 and I’ve had to wait about 20 – 30 min each time I need my car. This morning it was pouring raining and no one had the courtesy to even walk me to my car that they parked on the other end of the front. I don’t want to assume racism but it looks to me like they like to pick and choose who they serve to and don’t. Upon reaching the front of the hotel, I wait for anyone to help me but people are standing around and not even looking my way. Is it not their job to take the car and/​or bring out cars? …
3. Customer service is very abysmal. No one really smiles nor makes you feel appreciated to be staying at their hotel. I think this place is just an over rated over priced location. People don’t seem friendly here and not one thing about this place makes me want to come back.
4. One good thing I wil give them is their 16^th floor pool/​bar location. It’s a beautiful view and very relaxing not necessarily during this season but maybe more during April/​May/​June time.
I do want to be fair and edit my review once my stay here is over but for now, I would not recommend this place nor come back for myself ever again.

This is my third Kimpton in a month, the first one in Seattle (Hotel Monaco), second in San Francisco (Hotel Monaco) and finally the EPIC in Miami.
As this hotel is so much bigger than the others, the service was less personal in my opinion. Infact the service felt more like Hilton rather than Kimpton. Now that Kimpton is owned by IHG I wonder how long it’ll take the Kimptons to turn into Holiday Inns. It is however an impressive hotel with some fantastic views.
It has an Exhale Spa on the property which was fine on this occasion but I’m not a fan of Exhale. The breakfast place (Area 31) is excellent and features a superb buffet breakfast, not to be missed in my opinion. Almost on par with the buffet breakfast at the Andaz in Maui.
I wasn’t impressed with the pool areas, too confined which I guess is only to be expected in a high rise hotel where space is limited. The other thing that I wasn’t too keen on was the general rowdiness of the guests and visitors on a Saturday night. Lots of drunk people in the hallways, elevators and common areas made it feel a little like Las Vegas. Empty bottles and cups of booze in the scattered in the hallways added to that feeling.

Terminé alojada en esta pasada de hotel por puro rebote, invitada por mi madrina que vive en Miami, para pasar una noche de chicas divertida y diferente.
Pocas veces he disfrutado de una vista urbana más sobrecogedora como cuando se me ocurrió asomarme al balcón de la habitación, con vistas al Downtown de Miami por un lado y el Miami River por el otro, con su espectacular iluminación nocturna.
Tomamos una copa en el bar de la piscina, de decoración muy elegante y moderna, y preciosamente iluminado por la noche también… a esas alturas de la noche, recuerdo haber jurado que si me hacía millonaria viviría en una suite de éste hotel.
Hablando de suites, si la habitación doble normal es tan cómoda, bonita, amplia, moderna, acogedora, preciosa y elegante, no quiero imaginar cómo serán las suites (y las vistas que tendrán).
Por la mañana tienen un buffet de desayuno delicioso, muy surtido, la fruta fresquísima (sí, en la tierra de los pancakes, los waffles, el maple syrup, los huevos revueltos con bacon, los muffins y demás cosas de gorditos, desayuné principalmente fruta, así que imaginar la pinta que tenía).
Luego salimos a dar una vuelta por el embarcadero del hotel en el Miami River, y disfrutar de las vistas y la arquitectura de la zona.
La lotería está tardando en agraciarme con la combinación ganadora, necesito una suite de ése hotel!!!

After the stress of loosing mi «Viejita», my beautiful poodle of 16 years old and dealing at the same time with difficult situations, I went to a great event of «Yelp».
This event took place in the amazing and beautiful «Epic hotel» at Miami Downtown and inside The Lilt lounge.
Beautiful, chic, classic and such an elegant hotel and lounge! The staff? Super friendly and ready to do their best to make you feel comfortable! The lobby impressed me and you see why in the photos!
I don’t know who enjoy most the bar’s area! The bartenders or us!
The Jazz group was amazing and they are from Puerto Rico where I was born at! I asked them to play for me «En mi viejo San Juan» and I almost cry! «En mi viejo San Juan» os a well know song about the Capitol of Puerto Rico which is San Juan.
We even saw a wedding in a beautiful yacht that was in a bay in front of the classy and elegant hotel. We had a great time thanks to Casey, the Unilocal manager of Miami-​Dade and all the staff of the Epic Hotel as well as the staff of Lilt lounge.
Después de haber pasado por el estrés y sufrimiento de haber perdido a mi viejita, mi hermosa perrita poodle de 16 años de edad y luego de haber lidiado al mismo tiempo con varias situaciones difíciles, fui a otro evento de «Yelp». Este evento fue en el asombroso y bello hotel Epic” en Miami downtown dentro del Lillt Lounge.
Bello, chic, clásico y elegante hotel y lounge! El personal? Súper amigables y listos a atenderte para hacerte sentir cómodo! El lobby del hotel me impresiono y cuando vean las fotos entenderán porque!
No se quien disfruto mas el área del bar. Si los bartenders o nosotros!
El grupo de jazz estuvo fenomenal y son de Puerto Rico, donde yo nací! Les pedi que tocaran «En mi Viejo San Juan y por poco lloro! «En mi viejo San Juan» es un canción muy reconocida que hace referencia a la capital de Puerto Rico, que es San Juan.
Incluso, vimos una boda en un yate bello que se encontraba en la bahía frente al bello hotel y lounge.
La pasamos muy bien gracias a Casey, la gerente de «Yelp» en Miami-​Dade y todo el personal del hotel Epic y del Lilt Lounge.

Hotel is amazing ! All kimpton hotels are beautiful, the pool and the whole set up is breath taking ! We ordered food and sat my the pool. The food came out very fast we ordered so much food and I loved the flavor and the proportion was perfect !

This is the lobby bar at Epic and we got here too late for food but did enjoy a drink at the bar. The location and ambience is nice. They have a restaurant upstairs but it was closed. Will review it next time I’m here.

This was a one night business trip for me and I wish it was a vacation because of this hotel. I could live at Epic. The standard king rooms are very spacious. Modern, bright, simple and so cool. A very well stocked mini bar. There was a whole .750 bottle of vodka in one of the drawers. Now that is a party!
The bathroom was an open concept. You could see the very large tub from the bed. For those who don’t like to leave it out there for all to see there was a privacy shade and yes ladies, the toilet was in it’s own little room with a door.
The sixteenth floor was where most of the action was. There was a very well appointed Gym. Yoga classes. A spa that opened up to the pool area which I thought was a great idea. I think I counted three bars on the property one of which was on this floor.
At night they have a new Jazz bar in the lobby that was hopping when I came back from dinner. I had a few bourbons while listening to a great trio.
The only bad thing about the place is the parking is a bit of a mess. The driveway is very tight. My suggestion is Valet park and call ahead for your car. I can’t wait to go back and spend some more time exploring Miami from this very cool home base.

I have never stayed at a hotel that was as disappointing as this one. The biggest issue was the pool, which is gorgeous to look at, but that’s basically all it’s good for, because the water is painfully cold. They have a heater for it, we found out, but they just refuse to turn it on (either because they are too cheap or too broke — either way, who would want to spend $ 500 a night for a property either in that much financial distress or simply too cheap and rude to provide the main amenity advertised).
Other areas they seem to be cutting corners on are room service and housekeeping. We called at 9am for some coffee and were told the wait would be almost an hour. For some coffee! So we went to the restaurant to get coffee and a bite to eat. There, we were forced to pay $ 65 to split an omelette and have some coffee, as a $ 30/​pp breakfast buffet was the only option.
The next morning, we tried for coffee again, because we thought it would be nice to sit on our balcony and drink it. The wait that morning was only 20 minutes. We ordered a pot with two cups and ordered both cream and milk. The pot arrived in a timely manner, with the milk and cream, but with only one cup. The room service attendant promised to be right back. 20 minutes later, we had to call room service to find out where the other cup was. When we complained about the service we were told they were overwhelmed with orders, and hung up on us.
After housekeeping «cleaned» our room, we found urine splashed all over the toilet seat.
Valet parking is another really bad situation. You have to wait forever to retrieve your car and while waiting, we actually watched a valet driver back up into and damage the front of a Porche. We got a kick out of seeing a picture posted on here titled, «Valet Parking at the Epic» — a three-​car pile up in front of the hotel.
The bottom line is, if you are too broke or cheap to heat your pool so that the guests can use it, you should close the doors. Because for a very average bed, with horrible pillows and uncomfortable sheets, you can pay $ 435 less a night at a Motel 6.

Another great stay. Hotel is beautiful, as are all the guests. Views, amenities and general experience was flawless.
In the hotel, Zuma is probably the best restaurant in all of Miami, and you are a walk from Il Gabbiano, and a ton of other top places to eat.
Negatives– traffic downtown is unbearable at times. Valet parking was like $ 37/​night.

Just back from a great mini vacation in which I split time between Brickell and SoBe. Extremely pleased with my stay at The Epic.
Great location within easy walking distance to all Brickell and downtown has to offer – Mary Brickell Village is about a 10 minute walk away, a block away from the hotel are 2 great restaurants – Wolfgang’s Steakhouse and Il Gabbiano. Lovely Brickell Key is also a fairly short 10 – 12 minute walk from the hotel. The Viceroy, with its popular 50 nightclub and Cantina La Veinte Mexican resto/​lounge, is a short walk away across the bridge.
That’s if you ever need to leave the hotel. You have a couple of great on premise restaurants (Zuma and Area 31 – which duals as quite the popular bar/​socializing spot at night), a very nice pool, a good hotel gym, jazz club, and spa… what more could you ask or… the service was top notch and extremely accommodating… I will be forever grateful and go out of my way to stay here again as (1) I flew a redeye and they let me check into my room early that morning as soon as I arrived at no extra charge (your mileage may vary and, clearly, less than full occupancy when I stayed worked in my favor); (2) they (Aubrey) upgraded me to a bay view room at no extra charge (amazing view); and (3) one of the people at the front desk handed me a coupon that gained me complimentary admittance to Fifty nightclub at the nearby Viceroy Hotel. Talk about going out of your way to please me… only thing they didn’t do was set me up with one of the models from the daily poolside photo shoots.
Rooms were large and immaculate… bottom line, if you want a self contained oasis in the heart of the city it is awfully hard to beat The Epic.

Absolutely loved my recent stay at the EPIC. Outstanding service, amazing pool deck on the 16^th floor, and beautiful rooms. Large beds, large balconies, and large bathtubs are more than enough to keep me happy, and our room had all three. Not to mention their complimentary coffee and tea service every morning, as well as a wine and sangria happy hour from 5−6p every afternoon. More often than not I was buzzed before we had even departed for our dinner reservations, and how could I possibly complain about that?
I personally prefer staying in Downtown Miami as it’s more central, so the EPIC was in a perfect location for us. Parking at the hotel itself is expensive, but there are also garages nearby if you’ve rented a car. We didn’t even bother as the cab fares were only ~$ 30 to Miami International and ~$ 20 to South Beach.
Definitely sign up for the Kimpton Rewards program as well, as it grants you free WiFi access throughout the hotel and a nice bar credit, among other perks.