Edd Helms Air Conditioning & Electric

WORST SERVICE EVER! non professional, they came to «fix» our air conditioning and it stopped working a few hours later. We have to replace the engine and not even for the original because is a 2 weeks wait. Really? Let’s see how long does it take for the air conditioning work properly. HORRIBLE service. The least they could do is install the new engine for free! Hoping never to call this company again.

NO SWEAT. Murphy’s Law: The outdoor thermometer hits 90 degrees and then what? The A/​C goes out!
When this happens to you (and if you live in SoFlo, it will) call Edd Helms. Better yet, sign up for their service plan BEFORE it happens to you. We’ve had the plan in place for several years, and it means we get 2 free maintenance checks per year. We’ve always enjoyed their friendly professional service, but this year we screwed up.
We went out of town twice in a row and somehow let our service plan lapse. Ack! You should have heard the swearing in our house when we pulled out the paperwork and realized we were 2 days past the deadline to renew – and the temp outside is a million degrees with four-​thousand percent humidity – Noooo!
So we called up Edd Helms ready to beg, «We’ve been members for like, 8 years, you gotta help us!» After all, most business owners would lick their chops and rub their palms together at this point, «Too bad, suckers, full price for you!» But NO! Not Edd Helms – They treated us like neighbors, like valued customers, like people!
By the end of that afternoon, the A/​C was up and running again and they have won loyal customers for life.
PLEASE PURCHASE A SERVICE PLAN WITH EDD HELMS TODAY!