CVS

Staff is somewhat friendly, the pharmacy is great, and the minute clinic is too.
But, the food in the refrigerator area is usually expired and the potato chips are too sometimes, so I always check the expiration dates.
I like this one mainly because of its location and because it’s open 24-​hours. I always find myself shopping here for the cosmetics, medicine, and household supplies. I try to stay away from the food.

worst cvs pharmacy in the world. the people are lazy disorganized and incompetent. you’re medicine is never ready when it’s supposed to be and they constantly lose prescriptions.

Things haven’t changed, this place is a joke, it’s a sorry excuse for a pharmacy. The employees are the absolute least intelligent people I have met. Too bad 0 stars was not an option.

Unfortunately I needed to visit this location for the minute clinic. Should be called «hour clinic.» After 4 hours I was finally seen.
Dr was friendly and very knowledgeable but for the price and the wait, I would suggest going elsewhere.

It served its purpose, I needed to pick up some cream and I quickly found it. There is self check-​out, which maybe should help alleviate the issue of long lines that many mentioned, and perhaps this was something that may have been unavailable in the past. There was somewhat of a line for the self check-​out, but no line at the cash registers, so I was in and out in about 5 minutes. Customer service was fine. I cannot speak for their pharmacy or Minute Clinic services, though, as I did not use those.

Minute clinic here is a joke. I came in half an hour before close time. There was no patients and they still refused to see me. The minute clinic in Doral provides way better patient service.

Slow slow slow pharmacy. They’ve also gotten my prescription WRONG a number of times. If you can, go anywhere else!

This is the worst pharmacy. The staff are unprofessional and rude. There are always errors with prescriptions. Don’t waste your time, go to another pharmacy.

This CVS pharmacy is the absolute worst! Their staff is always lost and my prescription is NEVER ready when promised. I always have to call when I’m on my way to pick it up and the answer is ALWAYS «oh… it’s not ready» even if I send the refill request a day before. There is always a line and a large group of customers waiting on their prescription which shows lack of organization. I don’t see how the store isn’t able to handle the volume with the 6+ staff on hand.
Yesterday, was the absolute final straw as I went from the hospital to pick up some medicine for severe back pain. I called ahead to remind them to have it ready and the staff told me she’d have it ready in 20 minutes. 30 minutes later (and 1.5 hours after the nurse called it in) and it hasn’t even been started. The manager has the audacity to tell me that it’s impossible his staff would have told me 20 minutes. Long story short, I’m pending a call back from the district manager so I can file a formal complaint.
If they sent out a survey to their customers, I can guarantee I wouldn’t be the only one voicing a negative opinion of the pharmacy.

This CVS has all the same junk every other CVS has, so I’m reviewing on customer service, and how easy it is or isn’t to make a quick stop here to buy something.
The check-​out lines here are absurd. I just don’t understand why it takes so long for some people to exchange valuable consideration for goods at check-​out. Why is it so difficult; why do some people have to stand there and hog one cashier for minutes at a time? What is wrong with these people? It is as if they have no idea how to participate in a simple consumer transaction. I’m sure the long lines can be explained by the mere fact that 3 out of 4 people who shop here are total imbeciles who shouldn’t be allowed to reproduce, but even so, no excuses for CVS — management here needs to do a much better job of keeping the line moving.
The only redeeming values of this CVS are that it contains a Minute Clinic (which I gave 5 stars) and that it’s a 24-​hour location. However, even at midnight, it’s a near-​certainty that you will spend more time standing in line than you would like.

This is a tentative review based on one experience at the Pharmacy.
First of all they have a 24-​Hour Pharmacy, a Minute Clinic (which I haven’t tried but probably will), and from what I’ve seen one of the BEST managers that I have ever seen in a store. (I believe he’s the Pharmacy Manager — a 30−40something looking african-​american gentleman).
I was in tonight and despite my prescription not being ready when I arrived, 30 minutes after it was promised (and waiting for almost an hour at the pharmacy for it to be filled) the manager (who clearly had already stayed well past the time he was supposed to go home) made sure that all of the customers who were waiting for their prescriptions were helped and on their way before he left the store. He also went out of his way to help a young woman who had accidentally just purchased the wrong type of a $ 3.00 item and had immediately thrown away her receipt (as many of us do when we spend 3 bucks) — the cashier in the front of the store wouldn’t let this woman return the item (she apparently thought the lady was pulling one of those return an item in the store that you just picked up and didn’t pay for just to make some money scams). However the pharmacy manager, having a brain in his head and a big heart in his chest, resfused to allow a customer to be treated like this (making the point of — if someone wanted to steal something and risk going to jail, they wouldn’t do it with a $ 3 item). The pharmacy was VERY busy at 10pm and yes most people had to wait for a while to get their medications — but this manager impressed me so much that he restored some faith in customer service employees in Miami. He is a gem and seems like he would go out of his way to help anyone who deserved it. Despite all of the other issues, I am going to use the pharmacy at this location for all of my needs — just because of him.