Coconut Grove Laundry & Cleaners

Never again!
Much to my surprise I removed the plastic wrap and was stunned to see my new fitted whiteTheory jacket which was now yellowish and completely misshaped and unrecognizable. The elasticized fabric was totally destroyed and stretched about 2 sizes
Having been a customer for many years I attempted to speak to the man behind the counter when I returned to the store. He was dismissive, rude and insisted there was nothing wrong with the garment.
Poor quality and even poorer customer service

Simply put… WOW! This place it SPECTACULAR! I was only in town 6days & wanted my white BananaRepublic blazer cleaned before leaving as it is my «traveling» blazer & hadn’t had the chance to dry-​clean in-​between travels, most recent. I explained to the man at the counter the problems I’ve encountered with this blazer. My hometown cleaners hadn’t been able to make it turn out BRIGHT white since I bought it (I’d had it cleaned 5x, 2 different cleaners). My blazer was a «dingy» color since my first cleaners trip. If you lifted the lapels, you could see the difference. The man said «No problem. We’ll soak it and then dry clean it.» When I began to «protest» the «soaking» part, he assured me it was okay: «it’s cotton…» I feared for my lovely jacket. He read the garment label out loud to me. Sure enough, the blazer was more cotton than anything. Stupid me. Why hadn’t I thought to read that label in the 1+ year/​s I’d had it? Even though I still feared for my blazer, I reluctantly left it. The turn-​around was amazingly fast. Next day service!!! However, I spent the entire next day at the beach. I didn’t return for my blazer until Monday morning. IT. WAS. BRILLIANTLY. WHITE! No joke. Plus, they had removed TWO stains that my hometown cleaners had not and I thought were permanently there. BEST. DRY. CLEANERS. EVER!!! I HIGHLY RECOMMEND!!! I cannot express how happy I am with this place of business! And to top it off… SUPER REASONBLY PROCING! Ten dollars, out the door. My white blazer and I THANK YOU! And I will speak highly of you wherever I go! I wish I had this place in MY hometown.

Good value for money and quality finish. Good consultancy on what to do before hand too. Recommended!

Fantastic family run business. Reasonable, kind people who learn who you are and treat you right.

I recently moved down to Coconut Grove from NY City. I understand there are NOT dry cleaners on every block down here like NY City. I dropped off 4 shirts, 1 with a stain. I came back and was charged $ 20.00 for the 4 shirts. They said 2 had to be dry cleaned. NEVER had any of these shirts been dry cleaned before and each have had multiple washing’s. Will look for another DC.

The staff/​owners are very polite. Great service, fair price, excellent job getting stains out of white jeans and a delicate blouse. Highly recommend. We just moved to the Grove and will use them for all our dry cleaning services.

They do my laundry, they dry clean my shirts, everything is ready on time and the prices are very reasonable. Im a fan for sure.

Very disappointed. I’m a Coconut Grove resident and have been bringing my clothes here for a while. They have always done an alright job and, although a little overpriced for their service, it was convenient for me to use them. No more! I just went to pick up my dry cleaning and for the first time I actually complained because they ruined a dress I just bought from Nordstroms and only wore once. I now have to take the dress back. The owner actually argued with me when I asked him to delete the $ 7 charge when I was spending over $ 100 on my week of dry cleaning. Definitely not a happy customer. All he had to have done was apologize and taken it off and I would not have had a problem. Everyone makes mistakes. But, to argue with me about how he was right. Not right especially for a business in the Grove.

This is probably the best dry cleaners I have ever been to. I live in Brickell and will drive here for dry cleaning. They are amazing for the following reasons:
(1) Same day dry cleaning for an extremely reasonable price. Check these times but I think if you drop it off by 10 AM then you can pick it up by 4 PM that day.
(2) Extremely professional and courteous. The staff all speak English and they are just incredibly nice and polite always.
(3) I’ve never had any problems. They’ve never lost anything, stained it, not had it ready on time, etc.
(4) All-​around great prices.
(5) Easy, free parking in the back.

Great, old-​school personal service here. Two incidents that are review worthy:
–husband needed a day-​of service when he noticed the suit he needed for a wedding was dirty… called them at 4:30pm and they said they would wait for us to get there, although they usually only wait until 4:00 for 1 day service… thanks!
–took my wedding dress here for cleaning and preservation… I was concerned bc they outsource this service and didn’t want my dress lost. They called me several times to assure me it would be safe and updates me on status of its arrival.
Definitely recommend this place!

It doesn’t take too much to make me happy when it comes to dry cleaning. I mean, I want convenience but most importantly, don’t loose or damage my clothes. Right?! Well this tiny, simple place tucked away in the grove steps it up with neighborly service. They remember their customers and are always incredibly pleasant. Each time I go in, they ask about my family, who also take their dry cleaning there
And by name! That is crazy to me. It’s just a sweet place, filled with sweet people, giving you a good service. This is something we do not see too often and I appreciate that they run their business they way they do. So welcoming and inviting! And to top it off, I walk out with a hand full of clean clothes each time. Can’t beat it!

Love this place! Can’t believe I haven’t written a review earlier.
They do dry cleaning, wash clothes by the pound, & offer alterations.
I’ve had all 3 services here & they were great. If I have ever needed anything ready that day. I come in early & later on on the day I pick it up. They are all about their customers.
I once had a friend drop off my laundry & I was in such a hurry (it was right before I left on a trip). That I accidentally dropped my phone in my laundry without realizing.
I realized like half an hour later frantically asking if they had seen my phone. They immediately reassured me it was there. That they would wait for me. I really appreciated their honesty.
Also about the alterations I had a beautiful silk & lace dress from Ralph Lauren that was for a wedding I was a bridesmaid in. The dress was just a tad too big on me. I was very scared of taking it anywhere. As I was dropping my laundry I realized they did alterations. I came the next day scared to ruin this dress. 1. It was expensive. 2. It was my bridesmaid’s dress!!!
I came back a few days later & my dress fit better than ever. It was perfect. Loved my dress!
I’m really glad I found a place for my every week needs.
Free parking in the back.

They have same day service for alterations if you drop off the item prior to 11am. Their prices were reasonable too. Got three suits altered and all came out great.

THE BEST SERVICE EVER! No matter what i will never go anywhere else. The warm hello when u walk in to the amazing team they have working there makes you feel like fam! I really appreciate how i left $ 500 and they returned it to me. Plus I always leave money here and there and i always open my wash and fold pack and there lies a envelope with my $$$. No other location will do this, so I am grateful to this. I have also left random items that always gets stuck in my hamper and i forget. HAHAH thanks for returning the mouth wash and bag and laptop charger. No clue how it got in there but thanks again for your kind honesty! You have a client for LIFE!

Exceptional customer service and quality laundering! Vacationing in Miami recently I found CGL&C. I was returning to work directly from my vacation and forgot to get my dress shirts laundered until the last minute.
They were so accommodating. I dropped off the shirts late on a Saturday morning and, although they aren’t typically ready until 4:30pm, they made an effort to get them done earlier for me so that I could keep my afternoon plans. They were kind enough to offer to drop them off at my hotel if I needed. However, they rang me about 1:15pm to say they were ready so I could easily pick them up myself.
In this day and age, this family run business is a first class example of wonderful customer service.

In a town where dry cleaners seem to be on every corner this place always stands out on two very important values. One; their customer service is wonderful. This is a family owned business and they always greet me by name. Two; the quality of their work is dependable. Most of their workers have been with them for as long as I’ve been taking my clothes there (6 years). That is always a good sign, but it’s not what keeps me coming back. They do a great job for a reasonable price. Can’t beat that, especially in Miami.

The BEST cleaners and service in Miami. These are the nicest people and do the best work of any dry cleaner. They are so nice and polite and even remember your name which does not happen in this century anywhere (unless it’s a bar or restaurant for tips). They also have a free parking lot in the back to make it easy to access the store anytime.

For more than 15 years I have trusted Grove cleaners with all me nice clothing.
Hard working bunch…

They called me to ask if something should be dry cleaned or washed when I threw it in with my regular laundry. It was a good call because it would have destroyed a beloved dress to be washed instead of dry cleaned. They speak English and Spanish, will learn your face after only a couple of visits. I’d say customer relations is the best thing going here and not a lot of places can say that. Their work is quality. Prices are about average for the area though cheaper than Brickell or Coral Gables, free parking in back and quick turn around make it a good stop if you’re in the Grove.

I called after hours and they were still there. I asked them if they could dry clean a suit in one day and they told me that if I brought it by before 11am, I would be able to pick it up between 4 pm and 6pm that same day.
I brought it in, they were very nice, and I was out in a flash. I came back the same day to pick up the suit and it looked great. They also did a great job cleaning my tie. It was $ 20 for the suit and the tie. I don’t know what the going rate is around here, but I’m pretty happy, especially considering it was same day service.
I’ll be back!