Chase Bank

I recently moved closer to this area and decided to open an account at this branch. In a world where personal banking has become so impersonal, I wasn’t expecting much. However, from the moment I made that first contact on the phone, I was blown away by the high level of customer service.
The young lady on the phone, Maria Paula, was very friendly and able to answer all my questions without ever making me feel rushed or as if I was interrupting her. Quite the contrary, I was made to feel as if they truly wanted my business no matter how big or small. She offered to see me by appointment and I made one for the following Monday.
Come Monday, I was surprised at how FAST they were able to accommodate me considering the fact that I did arrive about an hour later than my scheduled appointment. Maria Paula was personable, efficient, and knowledgeable about everything I asked. She quickly set me up with the perfect account for my needs and very clearly explained all of the features, benefits, and helped me to sign up for their mobile banking services. She even printed out my permanent debit card right there on the spot no waiting.
Overall, I walked out feeling like I had made an excellent decision to bank with them. If this is the way Chase Bank runs all of their branches, I would tell everyone to switch to them for all their banking needs.

Nice people, great service. They treat you like you’re their most important client even when you have a small account and are making small transactions. They also have great promotions if you’re not one of their clients, which is how I became a Chase client. Highly recommend.