BJ’s Wholesale Club

It’s just a great place to shop. The prices are low, the quality is good, and the employees are helpful.

They lose 3 stars for the long wait at the deli… always. Only 2 slow people at all times. Other than that this place is pretty convenient.

The deli in this BJ’S is by far the worst when it comes to wait time and customer service. There is a heavyset Hispanic woman that spent the entire time talking as if she was in the middle of the park with other coworkers even if the counter is full of people waiting. She then takes care of her friends on the side and tells the other ladies working there to take care of people that she knows regardless of customers with actual numbers.

I was a die-​hard Costco fan and didn’t want to go to BJ’s because of bad customer service I’d unfortunately experienced at another BJ’s location. However, when this new location opened near our house, I thought I’d give it another shot, and I’m so glad I did!
The store’s hours are much better than Costco’s; this location is cleaner and so much easier to access, and shopping is a breeze… Because it’s so conveniently located, I generally only go to buy a few things at a time, and I LOVE the self-​service checkout. Not only is it incredibly fast (faster than most retail stores!), but they always have someone there to help, in case you get stuck.
As another reviewer mentioned, BJ’s prices are a little higher than Costco’s for a few of the items we usually purchase, but the differences aren’t that significant and — again — I really love the location, the lack of long lines, and the convenient hours.
Also, the gas station is awesome. Always the best price for gas; plus, it’s well lit, and even if there’s a line (which is rare), it moves fast.
The customer service at this store is also really great. Each time I visit, I’ve had positive experiences… And a notable one is when I was looking for an item and one of the managers, Daniel, literally went and got the forklift to bring down a palette of the item I was seeking. He followed all the right protocols and did everything quickly, just really going above and beyond, to help me. I was very impressed.
Hope Daniel and the team will keep up the good work to make this one of the BEST BJ’s Wholesale Clubs in the nation… They give the store a good name, and I highly recommend this location to others.

Beware of the people selling Windows and doors. I am not sure what the vetting process is that allows these types of businesses in the store. Very rude and once you make an appointment watch out. Not a good experience.

This BJ’s Wholesale Club opened a few months back and every visit feels like the grand opening. The staff members are very attentive and the club is extremely clean. If you enjoy shopping in Miami happily and peacefully then I recommend visiting an hour before closing time and obviously it’s even better if you can make that happen on a weekday. BJ’s is just like Costco and Sam’s Club; larger quantities offered therefore big boxes/​packaging. You can really taste the freshness and quality in all their Wellsley Farms (BJ’s private label company) products. The BJ’s brand Wellsley Farms reminds me of the Publix Brand. Publix brand products are also fresh and you can taste and see the quality. Their is plenty of parking and they have a liquor store next door. They have a decent selection of wines. If you need fuel they offer a gas station with plenty of pumps and low by the gallon prices. The 93 octane offered at the BJ’s fuel station can be considered one of the lowest in the city. You must scan your membership card before paying for the fuel. You will definitely save a few pennies by being a member of the club. This might just be the «newest» club in Miami. Shop responsibly.

Should be no star. They had to close the store early so they can do there inventory. For a new branch they should be attracting customers instead of telling to so someplace else and the fact that we pay membership fees. I don’t that’s right.

Love this place good prices and great staff. The place is clean and organized unlike other BJ’s I have been to and it has plenty of choices in their deli department.

I go about 2 times a month. Very courteous staff, friendly, and most importantly… They all speak English :)

I really like this location, easy to walk through, well marked pathways. Smaller sized packages than Costco, friendly and helpful staff.

I had to wait half an hour outside in the Miami heat before someone attended me to fill my propane tank

I just had worst customer service experience ever! I came to BJs two weeks ago for the first time in answer to a free trial membership for 60 days. At first I was taken of how empty the store was on a week day at noon, and also there were a lot of products without prices with empty tags but didn’t make much of it, I just thought the place is barely new.
Today I tried to return some items and while there are no clear indications of a returns line or window which is the most common, I saw the general customer service line and did not think that was were returns did go as common sense tells you that it’s too narrow to fit with their xl shopping carts.
While there were two clerks both busy there was no one on line at the time of my arrival and stood on the felt directly in front of one of the clerks, when the clerk was done I approach her and bluntly told me to get back to the line that this was not the line, I told her that when I arrived there was no one online, she refused to help me I asked to speak to the manager, who arrived shortly and told me to go to the back of the line very impolitely by then there were 5 customers on line who became aware of the situation and the person who was next on line intervened and told the manager to go ahead and take care of me. Finally they took care of my returns and I was reminded that I had a choice and that I had a trial membership! I replied that I was not going to use it anymore that yes I had a choice and that I won’t be shopping there anymore! I have a membership at the competition and while BJs prices seem lower they also give less! Now I know why BJ’s is so empty! Their customer service sucks!

Love the tai salad! Was delicious! They have 50% off on bottles of wine on tuesday! We bough the Riesling!

Just had the worst experience at Optical Dept… One girl for the entire dept… Jumps from prescribing scripts, answer phone, ppl staking up to get waited, trying to pick up glasses, when I asked a manager, they claim it’s such a slow dept it doesn’t require more than one person… Seriously,!! BJ’s isn’t prepared to handle more than one person at a time… Good Luck! Next time going someplace else, encountered hostility from their ppl, the man at the door not knowing that I speak fluent Spanish made a dis paring remark because I questioned the lack of personnel…

I love this new BJ’s WHOLESALE CLUB the staff is friendly and care about their customers

Pulled up to BJ’s parking lot at 8:30pm and off to a good start, plenty of parking. However got out out of the car and was taken back by the awful smell. Seems theres a garbage processing place next door, so hurry inside. Once inside everything was very new and bright. No Lines! While contemplating changing my wholesale membership from Costco started browsing the isles and comparing prices. The verdict, unfortunately BJ’s prices were higher than Costco’s. Also since it’s a smaller store it has less merchandise. I really wanted to switch over to BJ’s especially because they have a Gas station, no lines and good parking but I might have to stay with Costco and it’s long lines there’s just a lot of items I couldn’t find here.

This BJ’s is sort of seems small compared to the BJ’s I’m used to going to but it pretty much has most of what you expect from a BJ’s. Bulk Hot Pockets with only two flavors to choose from. Check. 50 pound bag of rice. Check. A big clock on a stand with hooks to hang plants on. Um Check?
My only complaint is that when you need some help they are nowhere to be found and when you finally do find someone they either don’t know or point you in the wrong direction.

I am very surprised at the organization and good service for a new heavily populated location. They also have added new areas which are new from the last time I visited BJ’s. They have a new deli service section and have expended on their selection of chesses and overall they had more selections of just about everything. Its a new addition to the area. For the amount of people there was the lines flowed effortlessly. Hopefully they will sustain their organization and service.

Ok, this review will definitely get updated once they’ve gotten up-​to-​speed and have their full compliment of customers, but right now the place is awesome.
Went over to the just opened location just a bit east of the Palmetto on Coral Way.
First and foremost, they’ve got a giant gas station for members which offers extended hours (6:30am-10:00pm, which is far longer than the regular store hours).
Once inside I had to wait in a bit of a line to get my complimentary 60-​day membership, but that’s understandable and the only line I had to wait in the entire time I was there.
The place is spacious, clean, has a polite staff, and offers just about everything you’ve come to expect from these warehouse club stores.
It wasn’t perfect and didn’t have everything I was looking for, but they are a welcome addition to the marketplace and will hopefully force Costco and Sam’s Club to up their game a bit.