Biltmore Motors Corp

On 10 Nov we agreed to purchase a vehicle from Biltmore, and that it would be held for us with a $ 1000 down. The agreement was that we would travel to Florida and buy the car the next week. We submitted all required paperwork on 12 Nov and verified the car was still available and then purchased a flight ticket.
Despite daily contact, we were unable to receive any status update until 15 November, when we were told they may not have received the required paperwork due to their ‘email server issues’. Because of this I resent paperwork to initiate hold on vehicle 0930 EST, and Biltmore Motor Corp confirmed receipt of paperwork. I was told they would send over pricing and additional paperwork to confirm that we still wanted vehicle. I was also promised that all paperwork would be sent to me that day or first thing tomorrow (17 Nov) at latest. At this time the vehicle was still available.
The next day (5 days after initially sending in the documents requested by the dealer, and the day before I was flying cross-​country to Florida) I received an afternoon phone call informing me that the vehicle had been sold to a family member of another associate. In summation, all required paperwork, as stipulated by dealership, was completed and submitted by 12 November, and again on 16 November. Vehicle was sold to family member well after paperwork was to have been completed.
Given the numerous delays and repeated lack of response from the dealer, I fully believe that the intention was merely to string us along and keep us on the hook if they could not find another buyer in that time. The vehicle price is/​was excellent (though other reviews make me nervous about additional fees, or if the vehicle was ever truly available), but the dealership simply can not be trusted. If you are not local, you should not attempt to purchase a car here.

Drove over from Naples to look at 2014 Hyundai Sonata. They had 3 the same price of 13,999. Sales guy was very good. Went for a drive in the one I liked and I told them to put together the numbers. I was paying cash. The final price they gave me was $ 15,400. That is without taxes and transfer fees. I asked why it was not $ 13,999 and they said on the web site there were exceptions they could charge for. I said when I called them, they said there was no dealer fees… but they said there were other fees. I walked out. I would have bought the car then and there if they would have sold it to me for what the internet sale price was.
Terrible Experience.

I always choose Biltmore motors for all of my car buying needs. There is never a no from these guys. They provide the best service and peace of mind because they are always just a text or call away. Leo Valdés and Arty Rojas just make everything happen, from choosing the best car for me and my family to the best financing option their service and dedication to my satisfaction is second to none. I would recommend Biltmore motors to anyone with my eyes closed.

If I could give zero stars I would… Wish I read these reviews before going there. It’s exactly what happened to us. Here’s what will happen «Yes, we have the car. Yes, we have the car fax. Yes, Yes, Yes»… Then you get there and the look at you like you have two heads and tell you the car you want was sold… BUT, they have a different, more expensive car with higher miles that they are willing to work with you on…
Don’t waste your time or money…
Buyer Beware!

If you like being lied to and deal with lowlife salesmen this is the place. The lies never stopped.
I actually was happy with the car but everything else was a misery starting with the lies and ending with the screwed up paperwork and titlework that cost me a few hundred dollars to rectify.

To make a long story short. I went to this car dealer to inspect whole bunch of reasonably priced used cars from Biltmore’s «apparent» inventory that I found on
. When I arrived, they did not have one of the cars, not one of them. But they they did have many other similar cars priced at least $ 10,000 more. What Biltmore Motors is doing is posting fake car inventory’s on
to lure you to their dealership, so they can up sell you on cars thousands of dollars more.