Assurant Solutions

Arghhhhhhh insurance companies are always out to collect your money, but hate paying out. Enough said!

This company is a nightmare to work with! The only thing they are good for is avoiding paying a claim. DO NOT EVEN BOTHER!!! When I had a claim, they would not get back to me timely, after weeks of daily attempts, and were really rude to me when I was able to speak to them. They made every ridiculous excuse why they couldn’t reach me and wouldn’t cover the claim. Ultimately they denied my claim because I had allowed the person who damaged my property into my home — stating it was not vandalism, a covered peril, if they had my permission to enter. Yeah, so by inviting them into my home, I gave them permission to destroy my property. Whatever. There was nothing in my policy that stated that vandalism is only covered if they entered without my permission. They refused to even show me where in my policy that was stated. They denied the liability because it was not negligence caused by me when the police broke down my door to enter. It was difficult to even get a copy of my policy — you have to request it be emailed to you. I spoke to many people who work there, and they were rude, arrogant, uncooperative and combative. To be specific, this was renter’s insurance under Assurant Specialty Property.

You cannot depend on this insurance company. If you have a claim, as I have had, they will offer very little compensation –and when you read the fine print on your claim, you will find many things (exclusions) they do not actually tell you before you sign and agree to their terms.
Don’t expect actual answers to your questions, only abstract replies which will just have you going in circles with them
This company is strictly for those who are required to have insurance, and wish to find the cheapest insurance you can to fulfill your rental obligations.