Oh La La Hair Color and Spa

Beware!!!
If you have a groupon they will only give you five nasty options for shellac color. And if you want a decent color, guess what? U have to pay more!!! Bait and switch anyone?
Most painful and worse quality mani pedi ever! The place to put my feet in was filthy even though I said something she insisted it was clean. It was not! I had black long hairs on my feet when the water drained.
I also had to wait 40 min for my appt AND in the middle, the girl left to go do someone else’s nails! How unprofessional!
My nails look like a five year old did them. Oh! And she didn’t even use a base coat on RED nail polish! Can’t wait to see how yellow my nails will be after i take it off!
Avoid this place for nails!!!

I purchased a Groupon for a mani/​pedi at Oh La La for $ 20 (a $ 42 value) but I was not able to make it in before it expired (their hours didn’t fit my 9 – 6 work schedule i.e. today they closed at 5PM). The $ 20 value I paid is supposed to «NEVER EXPIRE» and Groupon terms of service say that the value can be used on any product or service the company offers. However, after getting a lovely manicure quoted at $ 20 by their friendly and skilled manicurist (nothing but good to say about manicurist), the owner/​management requested I pay an additional $ 22 because the Groupon was expired. I obviously stated that its ridiculous to pay MORE than the service costs as it seems like a penalty for buying a «deal.» I paid $ 20 for the deal, it should give me $ 20 value, I shouldn’t have to pay any more for a $ 20 service than $ 20, RIGHT?. Well, whomever the manager was wouldn’t allow me to leave without paying additional. I’ve called Groupon and am expecting a refund.

I have been going to this salon for over 15 years… mainly for one hairstylist Miguel. He is and remains to be one of the best hair dressers I know. That being said, the shop is now run by new owners that are to be polite, quite incompetent.
This salon sometimes runs deals on groupon like many others, haircut half off, which would be a great deal if the shop actually let you use it. THAT’S right, the salon didn’t let me use a groupon that I had bought. The owner decided to tell me this great «news/​scam» of hers midway when I was dyeing my hair. Her excuse was that I had already used a groupon for the salon 6 to 8 months ago and that I couldn’t use another groupon there again. She decided that she could over rule groupon and make up her own rules and give me an attitude. Talk about customer service! She acted like I had tried to scam her and all for a measly $ 35. I bought a groupon, it wasn’t expired and she decided on her own that I couldn’t use it.
Needless to say, thanks to her pitiful and grotesque attitude and pure cheapness, (She must really need the money poor thing), I will never use that salon again.
My recommendation to all is DONT GO THERE. They obviously do not know how to run a shop or conduct business. Not to mention they are never on time.

Guilty … I am guilty of purchasing and using my groupons! No crime here and I was not treated like a felon when I used my groupon here for a manicure/​pedicure, of course I gave a handsome tip! As all us grouponers should.
Everyone was very nice, I had to wait a bit for my manicurist because she was running a little late. All in all I was satisfied with the service I received.

I have lived in The Miami Lakes area for over 15 yrs and never tried Oh La La. My reason for trying it now was due to the Groupon offer. My stylist Cesar was amazing and his knowledge of hair and recommendations were great. The staff and the atmosphere was very pleasant. I do plan on recommending it to my friends and family.

My frugalness drove me here and I wasn’t disappointed! I purchased a Groupon for a cut, blow dry and hair treatment for $ 25. I was a bit skeptical at first and was prepping myself to be treated like a second class citizen for using a groupon based on reading previous reviews. But I must say that the service was very good. The receptionist, who I later found out is the owner, was friendly and professional. She offered me a beverage while I waited for my stylist to arrive. I had a Wed 10:30am appt., so i was the only customer in the salon. My stylist Giovanna did a great job. She knew exactly how to do what I wanted. She was teaching another young stylist how to do the V cut layers, which reminded by of Tabitha. My only recommendation is that they spruce up the place. Not sure if they are purposely going for the industrial look, but it looks like a warehouse, not a chic salon in a pretty affluent neighborhood. Their selection of product isn’t that great either. But I appreciated that they weren’t pushy about selling stuff. Although they kept the oh la la name, it’s under new ownership so that may be why they are trying to get new business in by offering groupons. I think it was a good $ 25 investment and I will be returning!

I went in to get a better haircut than the typical discount hair salons around town. I left immensely impressed with a quality cut very close to what I wanted from a photograph presented to the stylist. I will definitely go again.

Oh La La Hair Color and Spa is now «Oh La La by Kat». Owned and operated by a Mother/​Daughter duo from New York.
I’ll explain why I’m giving them A star.
I’m going to describe the labyrinths I went through in order to get an appointment for a shellac mani and a pedicure. I was gifted a Groupon deal and made an appointment for last Friday at 5:30pm. I called Friday around noon to inform them I would be running 20 minutes late, I spoke to the Mother who said it was fine.
At 5:45pm I called and said I was turning into the shopping plaza. That’s when the trouble started, she had cancelled my appointment. When I told her I was literally in front of the establishment she passed me over to her daughter who immediately told me I was in the wrong because I had an appointment at 5:30pm and they do not honor late clients. When I asked if I can make an appointment for the following day (Saturday) she said «we do not accept Groupon deals on Saturdays», I told her I didn’t see that anywhere on the Groupon. She offered me a appointment for a couple weeks later, obviously if I wanted an appointment years later I wouldn’t be asking for Saturday. She began to get irate with me and telling me call Groupon and ask for a refund that I was better off. I hung up on her.
A couple minutes later, I had the person who gave me the gift call and scheduled me an appointment for the following day (SATURDAY!) at 2:30pm, I called at 2:00pm to verify my appointment and it was still on.
Upon entering the salon, you’ll see it has a very rugged look, concrete floors, black and white décor. Mostly a hair salon but with 2 manicure tables and 4 pedicure chairs in the back. I opted to do my pedicure first, but before that I was asked to pick the shellac nail polish I wanted, well, the girl came out with 5 colors. All in the same group of light pinks, I picked my color and she tried to match it for my pedicure color.
Off to the pedicure chair I went, this was probably the fastest, most unprofessional pedicure I’ve ever received. She applied one coat of the polish so it looked like I just had a clear coat on.
Onto my manicure, thankfully I had cleaned up my nails before hand for fear of a horrible cuticle job, sure enough, it was bad. Then she proceeded to apply the shellac nail polish. She never made sure that the polish was applied evenly. When I got home I discovered bubbles and streaks.
Will I be coming back? Definitely not. They hire all those kids fresh out of beauty school and all they do is mess up your do.
I’ll stick to at home manicure/​pedicures.