Zara

Slow service. We came here from NYC and didn’t expect weather to actually be chilly. My fiancé needed a sweater so we had just one item to check out. There was a patron in front of us with at least 10 items, she was running back and forth and exchanging things while we were waiting. The store cashier should have asked for help to get us checked out sooner or voided her current transaction. Either way there was no reason for us to be in there so long. Poor management on

Standard Zara der sich von der Kleidung und der Einrichtung nicht zu den Zara Stores in Deutschland unterscheidet.

Zara clothing is trendy and affordable.
This location has a lot of clothes for younger people. So you can find casual and dressy outfits.
Staff of this location is very nice and friendly! They always help to select outfits!
Also it’s never too crazy with lines, so I definitely recommend it

I live in NYC and normally have great service from the sales people at Zara. They are helpful and professional. This location was neither. Skip it to save sanity. Selection is also pretty poor.

And in conclusion…
I’m pretty sure most of the staff is high on Zoloft. They are either staring off into space, looking at their phones, or talking to each other even when they are ringing up your purchase.
Update: Jennifer K., apparently a Zara groupy messaged me about how stupid I am because the employees at Zara use iPads to ring up customers. So I figured I’d update this for anyone else that might be confused (or not very smart). On the 2 occasions that I purchased items at this store, 2 separate employees were on their personal cell phones texting people. The first day the person was at the register, but turned around laughing at text messages while a line of myself and 2 other people formed. When she turned around she stuck the phone in her pocket and was visibly embarrassed.
The second time I went in to make another purchase, the guy that rang me up was obviously on drugs. He could barely ring up my transaction and kept losing focus on what he was doing and staring off. Notably, he may have had diabetes and very low blood sugar, as his actions were similar to that.
I figured I should make this update, since there are people so dumb (like Jennifer K.) that they think that I (and other people) don’t know the difference between an iPad and a cell phone, and when someone is doing work vs just at work hanging out and texting friends. It’s pretty obvious when someone gets caught screwing around at work.
Oh! I almost forgot. The clothes I bought lasted a couple months. Not the best quality.

Very poor selection… I love Zara but this one sucks… Really nothing special… Sorry.

Return policy is atrocious. Customer always wrong at this store. You pay to return items that don’t fit. Awful awful.

My experience with this store was phenomenal. At first, I was hesitant to even call, since most of the reviews written about this store are negative. I said a prayer and took my chances and phoned the store. What I received was nothing short of outstanding customer service. A gentleman whose name is Christian answered the phone at 130pm on a Saturday and actually took the time to write down the description of the dress I was looking for and check his system. He then went on to say that he will transfer the call to the kids department just to make sure the dress I was requesting was not in stock. At this point, I was impressed. The person who then answered was Alfredo. This gentleman wrote down five reference numbers, checked his system and actually told me the hours he would be working to personally assist me when I went to the store. WOW!!!

Great clearance rack section! Sadly my budget doesn’t allow for much of what I found in Zara but I found several cute pieces on the clearance rack. I found my favorite pair of white, skin-​tight pants for $ 19 here! I can’t stop wearing them! They are both great for a casual night out or pair them with heels for a fun dinner.
This location is also near all the fun bars in South Beach so it was a fun afternoon of shopping first and then enjoying a happy hour! I came here to celebrate my friend’s birthday (and first time in Miami!) and this area was really fun for a celebration. She got a really cute purse that’s she’s been using every since.

Store has the worst customer service ever. No one so much as hello to me. Instead she said, we’re closing at 8 o’clock which was in 20 minutes. At 10 to 8 I wanted to try on a dress but the fitting room was supposedly closed. It’s too bad they were intent on closing so early before the closing time because they could have made a sale. I have worked in retail before, and I can safely say that this practice that they have is useless. The manager of the store should be made aware of these lousy practices and complete lack of customer service.

this store is great, great location right at the top of lincoln road, went in mid july and the sales were amazing. really cheap, clothes laid out neat and tidy, staff were quite friendly, though it was very busy

Terrible customer service. I went to return items and got charged again instead of credited! Store did little in the way of confirming that I got my money back. Order online rather than dealing with this mess of a retail store!

Horrible customer service. All of the employees seem as if they are trying to avoid the customers so they don’t have to help anyone or work. Hope the new Lincoln store will have better staff and training.

This location is the worst location that I have ever stepped foot in. Just a heads up to Zara’s staff it’s probably not a good idea to profile your African American shoppers. Yet againI have to say «Ignorance is bliss people».
There were definitely more shops on south beach that reaped the benefits of my money!

This has gotta be one of the worst ZARAs. Ive been shopping ZARA for years even before it came to the USA and the customer service at this one is beyond bad. I just moved to miami from NYC and can honestly say that I never had a bad experience in NYC with Zara. Staff extremely helpful. However this location they just cant be bothered. Im not sure if they realize they are in a customer service profession and they are there to HELP the customer. Wont go to this one again.

I miss the Zara in Aventura.
I am an avid Zara shopper and I use to visit the Zara in Aventura often. The Zara in South Beach can not compare. It’s dirty, unorganized, the staff is rude, the clothes constantly have stains… In general the shopping experience is poor.
I love Zara and this is the closest one to my home however I may have to find another brand to love because the shopping experience will be better.

I LOVE Zara. Today was my first time visiting this location but they still had the same great products. Although a lot of the smalls are normally snatched up quickly I asked a sales person and they went to the back and checked and yep they had some. I had about ten items in my hands and a sales person came up and took my things and started a fitting room for me. They were soooooo helpful since im so indecisive and also went to get a smaller size for me w/​no hesitation while I was still in the fitting room. I love Zara but I love it even more now! Great selections, great customer service and I got some super cute things!
***And here’s a bonus. One of the dresses I bought was a little wrinkled so they steamed it for me and put in a garment bag!

I like this Zara but the staff sucks.

The 2^nd best of the 3 areas Zaras.
Aventura is first and Dadeland is last. The quality is good, the styles are great but the service downright sucks. Good luck trying to get acknowledged and appreciated as a customer. This happens again and again as I’ve been here dozens of times.

I had an awesome shopping experience here this past Saturday. The store is spacious, clean, cool and nicely organized. I’m from NYC where shopping in Manhattan can be a stressful, disorganized nightmare.
The sales staff was super helpful. The clothes beautiful and reasonably priced. I ended up getting a skirt, dress and shirt for about $ 100 bucks. I do have to say though, the quality is nothing like Forever 21. Not to mention most of their garments are made in Europe.
I wish I lived in Miami so I could experience this Zara more often.

Living in a city like Miami forces one to have to pay attention to fashion. Walking down Collins or Lincoln Road you’re ambushed by supermodels wearing the latest trends. So, knowning that you can have a local store where one can find new trends at affordable prices is great.
Zara is a european-​style Forever 21. They have great things to chose from and barely go above a $ 50 budget. Beware though, their quality is also equivilant to that of Forever 21. You get what you pay for… Although, I have baught plenty of things there that have lasted me years. I love their cardigans! If you want a step up in quality mossy along next door to MNG where the things cost a little more, but are worth it.