Gould Vision

I tried this doctor because of all the good reviews here on Unilocal.Even though I scheduled my appointment with Dr Gould she was not the one to do my exam. The doctor was ok the eye exam however she is not very friendly. I’ve been wearing glasses for two decades this was the least helpful exam to date. The real problem here lies with the office administration which is complete chaos. Most of the office employees are incredible rude and uninviting for a new patient. The older woman has a horrible attitude and I believe she is the one in charge of the office. I proceeded to order my contacts from here, which took 4 phone calls three unreturned voicemails, an email to the emergency address which ALSO went unanswered. Along with two additional visits to finally receive my contacts ten days later. Unacceptable after being told it would be 48 hours. They are also priced higher than other retailers. I chose to purchase them here to support the small business but it was a huge headache. I will not be returning

Dr. Gould is absolutely amazing. She corrected a horribly messed up contact lens prescription from my previous doctor. I am beyond thrilled. The staff is wonderful too. Excellent and highly recommended!

The ladies at Gould vision saved my weekend! I was visiting for the Art Basel weekend and lost my contacts on my first day. I was able to call Gould with my prescription and they were able to provide me with lenses the same day. These ladies were the best! They even threw in a sample of solution for me. Super nice folks and I wish I lived here so I could get my eye are from here.

Love this office! Dr. Gould is a great doctor and her staff is extremely friendly and helpful! The office mood is very warm and welcoming. My care has been great here, and that is saying a lot. I have had a few surgeries and issues due to other health conditions, so i am not a typical patient. Definitely recommend !

This store is very expensive but very very good. I bought 2 pairs of Rx glasses. I paid a fortune for them but I am very happy with them.
An aside for us guys the Dr. is a beautiful woman which does not hurt either.

VERY SATISFIED CUSTOMER.
Went here as it is close to home and covered by my new insurance. Easily scheduled an appointment with pleasant staff. With my schedule, liked that I received a text reminder and confirmation request day before the appointment. Unlike most places on the beach, parking was a non-​issue as there is a lot in the back with a back entrance.
Upon entering, the staff was very friendly and helpful, even with an office that had a number of patients/​customers in it for a Saturday morning. The office was very clean and eyeglass selection was amazing. Within a few minutes of arriving, I was taken in for my exam. The friendliness and cleanliness continued into the initial exam room where the preliminary test were given. Most importantly, Dr. Gould was extremely affable, knowledgeable, and efficient. She continued her assistance after the exam to suggest a few frames that I might like (I am a bit picky; she was on the money with both the shape fit and my taste preference). It is clear that she loves what she does and take pride in both her professional engagement with a customer and the presentation of her business.
The staff continued to be pleasant and helpful even when I asked them to just make note of the few styles of glasses I liked so that I could come back later. Unlike most every other experience I have had with other optometrist offices, there was no pressure to purchase right away and I was readily given a copy of my prescription. While I am passing on purchasing glasses from them today as I did not find the «perfect» one (if they only had the Kate Spade metallic fleck in black & silver!!), I will not hesitate to go there to check out the glasses for a future pair.
Before leaving, I did confirm that they perform exams on children from birth onward. I had already made the decision that this will be the new optometrist not only for me, but also for my family.

We went to Gould Vision based on reviews we read. However, our experience was not stellar by any means. Although the lady who took our order was very friendly, the service was not up to par. We ordered several pairs of glasses and had three issues: in one pair, one bifocal was misaligned, in another pair one lens had a scratch and in the third pair the frame we received had one corner broken! On one occasion, we were called to come pick up a pair of glasses and after we made the trip there it turned out that the glasses weren’t even ready
. It took a total of five visits to finally get everything during a span of two months.

Though I’ve never stepped foot here personally, the woman who answered my call was very friendly and accommodating! When I explained to her my situation and informed her of my medical insurance, she politely informed me that they didn’t take my insurance but also took the time to refer me to a place that did. She was very pleasant and it left a really good impression.

Dr. Gould gave the best service and eye exam that I’ve had in years. She listen to my concerns and helped me choose classes that were both appropriate for my face and also my budget. Her staff was kind and attentive. I was referred by a friend who is her current patient, and I’m looking forward to referring her to my friends. Thank you Dr. Gould.

Amazing! Excellent service!
I happily recomend Gould Vision.
Adina is a great optometrist especially with kids. All my friends’s daughters love her.
The staff is very professional and friendly.
A+++++++

Awesome service from the eye doctor and the service staff. I just made my third visit to this place for my eye exam. My only qualm is the price of thier glasses. They always seem to have a surcharge on thier glasses after the insurance covers what it convers. In CO and CA, my insurance covered everything and I had to pay nothing out of picket. But then again, this is Miami Beach.

Going to Gould Vision has turned getting an eye exam from a chore to something you look forward to. The entire staff treats you like family and really takes time to make sure all patients are well cared for, well fitted in their frames and happy.
The store is very nice and clean and has a great selection of frames from top designers. The office always has updated equipment. One thing I also liked is they don’t try to upsell you on things you don’t need.
I can’t imagine going anywhere else for my eyes.

Dr. Adina Gould is wonderful! I was having problems with my contacts as well as some eye issues for the last year. I went to 2 different doctors regarding these issues and no one was able to help me. I am so happy I found Dr. Gould! She really took the time to understand my history and concerns and had a solution for me! She also explained everything very thoroughly. She recommended a new brand of contacts, gave me samples and they’re amazing! I walked out with all my issues resolved! I feel really comfortable trusting her with my eyes!
The staff at Gould Vision are also all very courteous and friendly! I got my glasses remade here, they handled it promptly and we’re done perfectly.

I only have great things to say about this place. First, they accomodated me easily during an emergency, I didn’t have my insurance with me but the ladies at the front desk kindly looked me up in the system and printed a provisional card for me (who does that??). As soon as i fillrd out my paperwork I was seen by the doctor. Honestly, I loved the customer service from all of the ladies at the reception, the place is pristine and the doctor was extremely kind and efficient. They also have a large selection of frames to chose from which makes it even better… I recommend Gould Vision 100% !

Great location
Convenient hours
Many Beautiful frames to choose from
Professional, knowledgeable and friendly staff
Thank you Dr. Adina Gould and staff!

I saw Dr. Gould for the first time a couple of months ago for an eye exam. She is very friendly, easy going, and professional.
She took her time with the exams and I didn’t feel rushed at all. I am now seeing better than I have in years. Yes, it is a little on the expensive side, but she does an excellent job. Highly recommended!

Another year, and another great visit to Dr. Gould’s! Seriously, I wouldn’t try anything else. The service is on another level. One of the few places on Unilocal where I would add an extra star if possible!

Gould Vision is one of those places where you feel at home. Vicky and Natalie are very friendly and go out of their way to make you feel special. Can you believe I hadn’t been there for 2 years but they remembered exactly who I was, how my hair color had changed, and the exact pairs of glasses I had purchased? Not many people care enough for their customers to remember such details. They are also EXTREMELY patient: when I purchased my glasses 2 years ago, I spent about 2 – 3 hours trying to find pairs (I tried almost every pair there), then they suggested I think it over and come back in a few days and pick which pair I liked (out of 3). I was not rushed, even though it was the holidays and there were other people waiting (they were so busy this time of year, they could not even answer the phone!).
Dr. Gould is also great, and the best part is, she is HONEST! When I had narrowed my pairs down, she asked me to try them on to give her opinion. Gee, I wonder which one she was going to suggest… the most expensive one, right? It had to be the Guccis I had chosen. After all, they’d get more money out of me if they sold me those rather than the sale and clearance pairs. Wrong. She actually picked out the clearance pair and said it brought out my eyes and complimented my face shape. Wow, talk about honest. People thought my glasses were cute and looked good on me. They’re vintage-​looking cat eye glasses and I don’t care if the huge thick hipster frames are in style, I think they look silly on most people, including me, so I will keep my pair, especially since my prescription hasn’t changed in the past 2 years!
If you purchase certain brands of contacts and there are rebates, they will bring it to your attention, help you fill out the paperwork, and tell you the steps on how to get your rebate check in the mail, all without prompting or having to ask if there are coupons/​rebates. Awesome! Today I got my eye exam, contact fitting exam, and a year’s supply of contacts. They also offer Lasik at other offices of theirs and a free Lasik consultation.
I like that this place is in a quiet area of the beach, so you don’t have to worry about crazy amounts of traffic or any wild, crazy people. There’s a parking lot in the back and street parking in the front and side of the shopping strip, which is close to North Beach Elementary, but beware, they DO ticket in all of the parking locations I just mentioned if you don’t put money in the meters. Fun fact: a lot of celebrities come here, including Latin telenovela and anchorpeople, yet they are treated like normal folks. Did you know Gould Vision was featured on Jersey Shore and that a cast member came here for an eye exam, all of which was filmed on the reality show? So yes, not only does Dr. Gould treat celebrities, but she is a celebrity herself, having been featured on TV!

I don’t have much, well any, experience with other eye doctors, but Dr. Gould sets the bar for me. Since this was my first time ever really needing to have a full eye exam and a prescription to boot (damn you age). I was snot sure what to expect on this visit. Dr. Gould’s staff was extremely friendly and professional and welcomed me in to the office. They went straight to work with my insurance and I went straight to checking out the frames. There was a huge selection of the hipster-​est and the more conservative frames. I of course went straight to the ones I loved, which also happened to be (of course) out of my price range. But the staff worked with me to find just the ones and a way I could pay for my lovelies. If i gots to rock ‘em, they gots to look good, right?
The I went in for the exam, which I guess is pretty typical. The office tech explained everything and I felt pretty comfortable. Then I had to get my eyes dilated! yikes! that was crazy. Yet standard. It was pretty funny since only one eye wanted to dilate, but i digress. Dr. Gould then met with me and went over my results. She was absolutely great and explained every test, which totally appeals to the nerd in me. The inside of my eye is pretty damn cool, actually! I was comletely blown away with Dr. Gould and her staff, just compared to other doctors in general. And I’m even looking forward to going back and checking more frames!

My bf and I are new huge fans of this office. Natalie and her fabulous Aunt (who I believe is the office manager) are beyond fabulous. They’re extremely knowledgable about all things eye/glasses/exams…super knowledgable about benefits/​insurance particulars and will do their best to meet each individuals needs. I have perfect vision, while bf is blind as a bat (teehee). He needed contacts as well as glasses. I hadn’t had an eye exam in ages. After our prelim exams which Natalie expertly administered, we met with Dr. Verette (sp). She’s there a day or two a week. She was great!!! Professional and thorough, while addressing us like individuals and as if we were her only patients.
We really dig this office and staff. Check it out. And if you try the deli/​restaurant next door, shoot me a line. I keep meaning to eat there.