Worst customer service I have ever had. Waiters took forever to take our orders, and took a very long time to get our food to us. Most of the orders were incorrect. At the end of the night the prices on the menu didn’t match the price on the receipt. Our receipts were all mixed up with the wrong orders on them. Wait staff refused to let us speak to management about this and once we demanded to see the manager he was very rude and incredibly inhospitable. I would not recommend this place for anyone.
Arthur R.
Classificação do local: 1 Manhattan, NY
While in Miami I was looking for a nice breakfast place. One day passing by Nash Hotel I saw Cha Cha’s breakfast menu and it looked so good. I personally like Nash hotel and trusted the place, it was on the way to 12th street beach plus they have $ 5 mimosas — what could possibly go wrong? Well, the very next morning we had a winner. Coming in — I didn’t see anyone. No waiter, no hostess. I had to go inside and ask receptionist to be seated. As we ordered mimosas and thought the little incident would be it we got a new portion of delightful experience. The sign outside was telling by passers about some great special deluxe omelette breakfast. As their menu had only make your own omelette, I’ve asked to tell me about the special. Instead, the waitress had a nerve to raise her arm, look at the watch for time, and spitted out: «it’s basically eggs, pancakes and fruits». I guess being the only table explains a 20 minute wait and here out«FOOD» comes… Scrambled eggs were more like a cup of salt with 1.5 egg mixed in. You could tell there were no butter or milk involved. Pancakes were the size of a coffee cup and grayish color. I should have been alerted by then. I took a bite and… THEYWERESOUR! Which means they have used milk that went bad! No pancakes for me. And for the fruits? You know what happens with watermelon when you leave it on a table for a day… I was going to give it two stars for Nash and Mimosas, but then it would be misleading.
Brad H.
Classificação do local: 1 Charlotte, NC
Staff was nice. Mohitos were good. Food was awful. It was cold. The hot wings were described as cooked in buffalo sauce with blue cheese celery and carrot sticks. They were breaded deep fried and came with fries and BBQ sauce. Spaghetti was tiny. Cuban was tasteless and the bread was moldy.
Roro S.
Classificação do local: 5 Miami Beach, FL
This place is under new management., the bartender very attentive and friendly she made us a sex on the beach and I could say the best it had so far in miami.
Karen L.
Classificação do local: 4 Dallas, TX
Cute little trendy bar! The bar is connected to Hotel Nash in the Art Deco District. I love the pop art style that this place has! It has a very vintage-y 1960s feel. And if I was to travel to any other time period, it would be the 1960s! Little gold tiles plate the bar area. Long lounge couch against the window with cute little chairs that have spikes on the back. Friendly bartender. Tasty drinks. This place isn’t directly off the beach, which is super nice because it’s a little more quiet. Perfect for meeting and catching up with friends. I am a fan!
Blue A.
Classificação do local: 2 Beverly, MA
We just sat down to have brunch and they are out of a lot of options no croissants, no pain Au chocolate no basket of goodies no poached eggs no bananas and the waitstaff barely understands English. All seem european. Waitress didn’t understand the word butter! I hope my mimosa is good…
Ari J.
Classificação do local: 3 Morristown, NJ
Yummy
Angelo R.
Classificação do local: 5 Miami, FL
I raved about this place on my 1st review. I’m giving it 5 stars now because this place has given outstanding service consistently. We went for brunch on 5⁄13 and let me tell you, the manager and staff were very attentive. Upon arrival we were immediately greeted and sat down. There’s an abundance of unlimited buffet style food and you can also request cook-to-order eggs benedict, omelettes, waffles. The manager insisted to take our time as the brunch doesn’t end til 4pm but we got so full quickly and had to walk off our bulging stomachs:) The setting is art deco and very clean. I have added more pictures so check them out. We will keep coming back to this gem!
Megan M.
Classificação do local: 4 Miami-Dade, FL
Brunch. Go. Now. I got a Travelzoo voucher for brunch here, and can’t wait to go back. It’s around $ 20 – 25 per person for an all you can eat brunch, and the spread is impressive. There are tons of pasta salads, cheeses, fruit, seafood, made to order omlettes and crepes, and other lunch/dinner type items. Everything was delicious, service was great, and the décor is fun. I’m officially a fan.
Brian K.
Classificação do local: 2 Hoboken, NJ
As my wife said numerous times for brunch, wtf? I regret not reading Debbie R.‘s review as we pretty much had the same experience. My wife wanted French Toast for Sunday Brunch around 1pm. So we walked around a little and found ourselves outside Cha Cha. We were told there was a brunch for $ 25. We asked if we could just order off of the regular menu and were told absolutely. So we followed the server down to the lower level where the buffet brunch awaited. The server and who I assume was the manager were extremely friendly(1 star). My wife ordered french toast and I ordered pancakes and bacon. About 5 minutes later, they came out with 3 orders of regular toast. Huh? Instead of complaining, my wife ordered eggs and bacon — which came out on the cool side. My pancakes and bacon were good(1 star) — but it was an odd experience. In hindsight, we should’ve just had brunch at the Clevelander where we could have at least looked at a menu.
Rima G.
Classificação do local: 4 FL, FL
We came for the Sunday morning«Punch Brunch». To my pleasant surprise, the entire staff was French, from the hostess, waiter, to the kitchen staff. Now, when it comes to Food, that is always a good sign :) And indeed, the buffet did not disappoint. First off, the croissants were the real deal, crunchy on the outside and soft and buttery on the inside. The crepes and gaufres were tasty too. Of course I overindulged a bit on the camembert and baguette! The boyfriend feasted on oysters, anchovies, and fish filets. The seating on the patio by the pool was calm and relaxing — noisy, busy Collins Ave was nowhere to be heard or seen. I would come back to Cha Cha Rooster for a Sunday morning a la Francaise any time.
Debbie R.
Classificação do local: 1 Miami, FL
Should I begin by describing the flight pattern adopted by the flies that hovered around the food? Perhaps my time here would be best served if I went into detail on what wasn’t available during our brunch, but otherwise promised to us? Four of us decided to ‘take advantage’ of what we believed to be a great deal. An all-you-can eat brunch in South Beach for $ 25.00 per couple! Too good to be true? I should have paid closer attention to the voices in my head! Upon arriving, we were escorted to(what I can only describe as) the bunker. First sign that this would be, well, interesting. Why couldn’t we sit out front and enjoy the beautiful Miami«winter weather?» Apparently, those seats out front were not available to us. I gave our room a quick glance, searching for the food, and literally chuckled a’loud! The first hosts leaves us to confirm our reservations with a very frazzled manager. He finds our name on his list, seats us, and gives us a breakdown of how things will work. «1) except for coffee and water, drinks are not included. 2) enjoy!» Wait, what? where were the directions to the crêpe station I was promised? seafood station? omelet station? dessert station? Let me tell you what they did have– peel & eat shrimp(flies hovering overhead); oysters(I cant imagine ANYONE eating these here); an assortment(1 tray ham, 1 tray roast beef, 1 tray cubed cheese) of deli cuts. croissants; paella; pasta; chicken fricassee; yellow rice. Did I mention the flies? I accidentally stumbled across the omelet station, put my request in, and waited. After 15 minutes, there came my omelet, still ½ raw. Oh, and my wife’s pancakes? Yea, they too were raw. I asked the manager where the rest of the food was; where were the stations we were promised? His response: «oh, our options are constantly changing. our regulars don’t want to eat the same thing all the time.» I’m sorry, come again. WHOARETHESEPEOPLETHATCONTINUETOPATRONTHISESTABLISHMENT? I’d much rather head down the street to the Palace Bar– $ 32 gets you unlimited mimosas and a delicious breakfast plate– and the show’s pretty fun, too. I can’t imagine anyone paying full price at the Lords– Cha Cha Rooster Brunch– $ 25 per person? Don’t do it. This is NOT reflective of a Miami Brunch! What a tourist trap!
Mark L.
Classificação do local: 2 Brooklyn, NY
Cha cha roosrer fails to impress. The food portions are small and tasteless I hail from NYC so i am used to small portions but at least there is great taste involved. I experienced two waiters. One that thought he was the owner, and another who was pleasant and conversant. The first was not flexible and was unable to accommodate a hash brown replacement for a turkey sausage. this is very unique. I guess he didn’t get the memo that the customer is always right. The other waiter who was our primary waiter did the substitution and said we normally dont do it. lol wow i feel privileged now! Noo. empowered by a sausage swap. Anyway the food was mediocre at best. I got burnt mico-sized razor thin crêpe unlike pancakes. Upon seeing them i was already disappointed knowing i would have to digest them. Sorry but i would not suggest this place. Hmm, unless you like being sprayed by water. mist, which is a cool touch. cool… but not enough to remotely deserve 4 stars let alone even 2. take your appetite and money elsewhere. You have officially been warned. I’m writing this review from my phone so i apologize for the grammar.
Scott L.
Classificação do local: 3 New York, NY
Patio seating only and a bumbling Romanian waiter, meaning he didn’t speak English well, and when asked, couldn’t honestly recommend one thing on the menu, begin a nervous start to a meal at a restaurant decked out in bright canary yellow. The patio was nice, but the linguine with Shrimp was lame for $ 14. Wine helps, but even then I was barely happy just to share this space with my fellow South Beach homo visitors. This is a in a gay hotel, so I’d mostly just skip the food here, and just drink and people watch.
Ute L.
Classificação do local: 2 Denver, CO
Came back for Sunday Lunch and had a bad experience. Called ahead to ask if the lunch menu was available if we did not order from the fix price brunch menu and was told yes. Arrived at Cha Cha and was told that only the brunch menu was available. We did not want the drinks and after talking to the manager, they agreed to let us order a la carte off the brunch menu, which did include a limited lunch selection. After waiting over an hour for two nicoise salads(!) our waiter came by to apologize. A food runner had delivered our salads to someone else. Great. This entire time we sat with just water, no bread, no nothing. The salads did arrive another 10 – 15 minutes later and were a total disappointment. For $ 12 you receive a few leaves of greens drowned in oily dressing with about a 2 oz portion of overcooked seared tuna and half an hard boiled egg, also overcooked with a green crumbly yolk. They completely left off the olives, anchovies and green beens. At this point, I asked to speak to the manager. I can tolerate the slow service, we are in SoBe after all, but the salad was a joke. He apologized and said he wouldn’t charge us for the salads, to which I replied I’d rather pay for them and receive another dish to share so we wouldn’t leave hungry. They did provide a complimentary grilled calamari appetizer at no charge and comped our entire meal. The calamari were generously portioned and nicely seasoned, but greasy and not cleaned well. They had some slimy stringy membranes hanging off them which was pretty unappetizing. Looking at the brunch portions of diners close to our table, my general verdict of the portions is that they are very small and most definitely overpriced. Service is painfully slow. Will not be back.
Gustavo A. L.
Classificação do local: 4 Orlando, FL
Maybe it is that it was a magical night, maybe it is that I was in good company, or maybe the sum of all parts made it a pretty good experience. Either way, I had a fantastic time accompanied with a good meal and a good bottle of wine here. We were a party of four and three of us had the steak and someone had the salmon, everything was prepared just right the yucca purée was original, unique and delicious and all this was topped with an excellent chocolate dessert, The portions were just right, the people watching was pretty entertaining on a Friday night and the service was acceptable. All in all a pretty good night at a pretty good place.
Carla L.
Classificação do local: 4 Orlando, FL
Although my dear Ken had a dismal experience, someone suggested this place and we figured why not. Its a typical ‘cool’ South Beach restaurant, and I was a little nervous because of Ken’s experience and the fact that food on the beach can be a hit or miss. We were seated by a gorgeous host(ess) with amazing hair. Very nice(note this is something that in SoBe is rare) and accommodating. I got more smiles from him/her in one night than a whole week of patronage in other places. Our server Raul was a cutie pie with an amazing smile and wonderful attitude. So far they had won me over already with the service. We had gone for the Unilocal Eats menu and were very excited to sample their fare. We started out with a wine that Raul had to see if they still had. Lucky for us he found the last bottle and it was a delicious Malbec. I am not going to lie, I stole most of everyone elses steak even though my Salmon was delicious. The veggie side was out of this world, they were grilled, tasty and wonderfully seasoned. The molten chocolate dessert was not molten but it was delicious. Great choice for our Unilocal Eats! I hope they succeed the place had a very positive vibe.
Ken D.
Classificação do local: 3 Miami, FL
Cockadoodle-don’t! Normal gay brunch fare, bloodies, and South Beach service… nothing like having 18% gratuity added to a 3-person bill. Plus, having the bill dropped off before one of us had even finished his entrée? Really? Is the key to your business model volume? Oh, how I wish I had something more to write, but brunch this afternoon has left me nonplussed. How can a place with a beautiful drag queen hostess and a full bar possibly leave me nonplussed? It’s a mystery, but Cha Cha Rooster managed to do it.
Tal T.
Classificação do local: 4 Miami Beach, FL
One simple word describes Cha Cha Rooster: FABULOUS! Three friends and I visited last Sunday afternoon for brunch. Graciously seated by our hostess(«party of four? FIERCE!»), we dined at an outdoor table perched comfortably above the din of Collins Ave. Our friendly young server greeted us quickly(«you have a coupon? FANTASTIC!») and then, early in the meal as it was, the coup d’état. The most perfect Bloody Mary I’ve been served in a public setting. Yes, you can always make them better at home, but this was damn close. Strong and spicy, the Bloody boasted the unique kick of raw horseradish while juicy fresh olives were the icing on the cake. I think I’m going to replace that tired phrase«icing on the cake» with«olive on the Bloody.» Anyway, boozer that I am, I feel compelled to keep writing about our beverage choices. We indulged in one of their specialty punch bowls, the Tangerine Tang(«we call that the CABANABOY»). This well balanced, fresh spritzer was a perfect addition to this spring day. For dessert, we had a glass of champagne — mine with a dash of Cabana Boy, others chose OJ instead(«LAME!») Secondary as it may be in my perception of what is important, the food was splendid in its own right. Two omelets, one veggie burger, and one burger were tasted at my table. All were delicious, but the veggie burger and omelet that had more cheese stood out(mine was lacking with barely a sprinkle). Oh, and the bacon butter. It’s ok, I’ll wait. Erm, I’ll repeat. The BACONBUTTER was hot fiya(«oooh that’s GREASY) I’m fully thrilled with the atmosphere, service, and the after brunch relaxation that occurred at the lower pool deck patio. We are already planning our return in just two short weeks. Bottom Line: Cha-Cha-Cha your ass down here; it’s FIERCE!
Jordan N.
Classificação do local: 4 Dallas, TX
Delicious healthy comfort foods that are well-made with good — and sometimes inventive — ingredients! There’s al fresco and indoor seating, both with a laid back vibe that’s unique to Miami. Prices are very reasonable as well. The 2.5 course Punch Brunch that comes with a mimosa came to $ 20 per person(the .5 counts the tasty bread/muffin basket that is included). They also have a 3 course dinner with Kimona, a popular singer on Thursday and Friday nights. I’d love to return to see that.