Beach Paradise Hotel

Was trying to book for a group work trip and had the worst experience ever. Online booking system gave me 2 double rooms instead of 3 singles. Called, had front desk clerk tell me he couldn’t fix it. Had to do through online system. There was no means of doing that. Told me to send an email to the hotel. I did. Twice. No response. I called again. Got an incredibly rude man who told me he was too busy to help me. I cancelled the reservations and asked him to confirm that he had cancelled it in their system, which he curtly did. I sent an email to confirm cancellation. No response. A week later, I get a ‘we’re looking forward to your stay with us’ auto email. I responded again, saying I had cancelled the reservation and asking for confirmation. Nothing. I emailed again, basically saying ‘if you charge me I will file a claim. confirm my cancellation.’ Nothing, BUT I later got another auto-​email saying ‘thank you for staying with us.’ And guess what! When I returned from my trip and went to do my expenses, the scam artists had charged me! I called, the front desk person initially refused to help me. I called again, FINALLY got someone who spoke w/​the actual booking processor, and they PROMISED to reverse the charges. 48 hours later, the reversed charge has still not hit my credit card’s online system, and I am preparing to file BBB and likely small claims court claims.

30.00 parking
250.00 deposit
Toilet over flowed the second time it was flushed.
Must rent their beach towels. For a fee
Old 1940’s tiny elevator. Very hard to operate.
Small rooms & small bathroom.
I found three small bite marks on my body when I got home. The room looked clean upon entering. We had to be switch to another room.
No dressers. No real close space. Front desk clerk was nosy. And told us that we were out partying all night.
We stayed only one night. Thank God we left first thing in the morning.
Not worth going.
Please don’t fall for the BS. Trust me

I had a Great Time at Beach Paradise Hotel .
Great location, Friendly Staff — Yamil & Kenia at front desk and Mr Tom Cunha as a Manager — You guys really did everything possible to make my vacation memorable. Thanks !!!

Barely a step up above a hostel! I wanted a cheap hotel on Ocean for a few nice days of beach & sun. I’m definitely aware of the correlation between price & quality but this was definitely subpar. Freezing rooms, definitely not the cleanest, no blankets — I had to call and ask for more because it was freezing. Only one front desk person was nice (his name is Austin and he’s a sweetheart). We called Front Desk to have the A/​C lowered and turn the ceiling fan off because we couldn’t do it. And the guy came with a big roll of industrial tape and TAPED the A/​C– I kid you not! And he also taped the A/​C vent! That’s how you fix things I guess…
The mad service was also pretty disappointing– maids loudly talking in front of rooms and waking you up. Also, not cleaning thoroughly and not refilling toiletries.
And to top it off on our last day we asked for beach towels and the Front Desk girl refused to give them to us since it was our last day so we had to go look for and buy lousy $ 30 beach towels for just a few hours. Really? We’re not stealing your stupid towels– I can’t even speak for this horrible customer service!
They had that gross little café at front– I wouldn’t eat there even if it was for free. Overall a good bang for your buck in terms of location and price but definitely pretty bad quality and subpar service. There are affordable hotels that are much better!!!

I only rated one star because there wasn’t anything lower. I decided to rent here because it was a great location for the rate. It was my birthday weekend and I decided to book where I could be close to all the excitement South Beach has to offer. Unfortunately, the day I arrived bags and all I was told I no longer had a reservation. There had been a «problem» with a few rooms a week prior and therefore my reservation had been cancelled. No one from the hotel attempted to contact me. Here I am on my birthday weekend, bags in hand and now with no where to stay. All I was offered was to be refunded with out a penalty! It was insulting to be told that when this could have all been avoided if there was communication prior to my arrival! Unprofessional! Thumbs down!

If i could i would give 0 stars. The website is totally photoshopped. The bed is horrible it’s like sleeping on a rubber bed filled with gravel and bubble wrap. It is on wheels so it moves and it’s so noisy any time you dare to flinch.
The hotel is so loud, in and outside. The air conditioning doesn’t work. We called 3 times to have it put on between 8 pm an 11pm as there is no control in the room. Finally at 11 they offered to change to another room after almost calling me a liar. Seriously, we were already in bed.
The window doesn’t open and is literally bolted shut, are you fucking kidding me this is supposed to be an oceanfront hotel.
There is no service whatsoever. The cafeteria downstairs is dirty, I wouldn’t even eat there for free and they gave me free vouchers. I ordered a coffee this morning and had to wait there for over 10 min and reorder it 3 times to the same person before she finally got it. There was only 1 person in front of me, who was waiting for an empty cup to make her own tea as they supposedly have no hot water.
The elevator is worth to be in a horror movie of last century.
Also there is no security in this hotel, the room next to us had literally a hooker in last night and they were so loud I thought that there bed on wheels was going to end up in our bedroom. I called at 3am to complain about noise and again around 5 am for a bunching drunk people arguing in front of our door. There was no one to be found.
The only positive thing is that the cleaning lady was very friendly.
The front desk was very friendly too but totally useless and inefficient. I can guarantee you they never heard of customer service.
Note to self ever stay here again even if it is free.
It is very sad because the location is great but I rather walk 6 miles the stay here again.

This place is barely above the level of hostel. Minimal old furniture, AC that you can’t control, my bed was at least flat. Thin walls, noise in the hall, mechanical equipment sounds (from AC) all along the hall. A broken elevator, the entire time I was there, 5 days, no evidence that it had worked any time recently. Minimal lobby, a pathetic overpriced snack shop where one used one’s breakfast coupons for a sad little breakfast. The only good thing? It is on Ocean within steps of the beach. But one wants to flee to the beach and stay there, never to return to the hotel. Overpriced for what it is? Absolutely. The structure really begs for a developer to gut it and make it a habitable hotel. Find ANY other place than this.

I’m shocked that this hotel has as many as 2 stars. Having friends in Miami and having lived in Miami, i should have known how scammy these boutique hotels are. They will try to take your money, so please beware.
I’m writing this review after speaking with several fellow Unilocalers who have been here and after comparing our experiences. This review would include overall stay experience in the rooms, hotel staff friendliness, cleanliness, etc.
I am also writing this 4 days after coming back from this hotel, so that I can really help others understand my experience directly and as objectively as possible without emotion. I am not writing this because I had a bad experience 2 minutes ago. in other words.
My good friend and I decided to go to Miami for my 29^th birthday. Our plan was to book a few days at a nice, cheap hotel on Ocean, right in the heart of south beach. With that being said, we did not expect ‘The Four Seasons’ or ‘The W’. We went in knowing that it was going to be a cheap boutique hotel and expected some cutbacks. No big deal.
We booked (without first looking at reviews on Unilocal) but seeing reviews on some other sites. Some good reviews, some bad, but nothing to make us not want to pay up and get our trip planned out with Beach Paradise.
Upon arrival, please know that they will charge you a $ 200.00 deposit that does not include the hotel fee that is another $ 20+ tax A NIGHT. The deposit will be $ 400.00 if you pay in cash. Also, if you decide to rent a car and park, I hear (and confirmed with another Unilocaler) that it is additional fees + tax (which makes some sense). When we got to the hotel after a long 4.5 hour flight, my friend and I were greeted by the manager who seemed nice at first. But after she welcomed us it just sounded like she was going to make us jump through hoops, it was something in her tone. «I see that you paid for the 3 nights and that’s wonderful but…» sort of thing.
My friend booked the hotel and though I was on the reservation, she told me that my friend had to put down the deposit, though I had the $ on my card to cover it and my friend did not. All of this happened because my friend booked it, not me. After a whole 30 – 40 minute check in debacle, my friend got my name on the reservation through the booking site and I was able to pay the deposit. The experience was a pretty terrible one considering customer service from the manager was reprehensible. Though I chose their hotel, they treated me as though I had done something wrong and spoke to my friends and I as if there was an immediate problem. I am in customer service and understand how to speak with paying customers, and they could use several lessons.
Dirty looks from other hotel staff as I walked through the lobby also. The manager prob had a gossip fest with her employees about what happened the night of check-​n.
One thing I will say is that staying in the room was not so bad. It was relatively clean (for a cheap boutique hotel) so I did not have the experience others had saying that it was dirty or whatever. OUR room also was not cold. Others said their room was like an ice box, not true for us. Beds were comfortable and housekeeping was on point. When it started to get cold, we could just simply close the vent, but others are right, there is no controlled temperature that you’d find in other hotels. The bathroom is VERY poorly lit, so ladies looking to get that make-​up right before partying, this ain’t the place.
The experience was not pleasant overall and I’d recommend staying somewhere else if you can. You’ll be spending about that amount after all of the fees they charge you anyway. It took me about 2 business days to get my security deposit back though many on Unilocal said they had to fight to get it back (which scared me when I was reading Unilocal while checking in). You will feel HELPLESS once you’ve paid for each night and arrive upon check-​in, stuck in a scenario where you’re forced to pay a crap load of $, so bring your credit cards and pray they don’t charge for anything else.
I carried my own bags up the stairs after the bulls**t I went through with Miss Manager.
All in all, unforgiveable customer service, ok room. But you may stay in a decent room like mine, or you may stay in a room that only has below 0 as a temperature, who knows. If you’re in for a gamble and bad customer service, this is the place to be!

Overall, I was satisfied with my stay. I’m not too picky, there weren’t any bed bugs or anything dirty about the place that scared me. The hotel was located right on Ocean Drive so it was convenient to walk to anything including restaurants, shopping, & Walgreens. Every single person we encountered here was absolutely polite and helped us with any questions we had. The elevator was unique, it is an old school elevator from the beginning of times, but really cool actually.
This might not be your cup of tea if you are looking for a super luxurious stay, but it worked for us. Although my only complaint is that there are no control on how cold you can control the air conditioner because I was freezing, even in Florida’s humid weather, but we figured out a trick that although you may not be able to control the temperature, you can grab a chair to climb up where the vent is and either close it all the way so it’s not freezing or just partially if you still want a cool breeze coming in. The bed is also super squeaky and floors aren’t carpeted so I had to wear slippers the whole time if I was walking around since the floor was so cold, but no big deal.

Well, for my first time in Fl and 2^nd vacation this was the worst. This hotel was horrible, from guest service to the little store they have with all the rude haspanics with their nasty racist attitudes. My friends also was robbed while enjoying the beach, a haspanic guy and his girlfriend made off with over $ 4,000 in cash and products and no matter what it was theirs to bring with them because they did’nt want to leave it in the room. But if you come to visit please try and find a better place to stay.

Stayed at this hotel in July of 2015 and from the time we got in and sat on the bed we were upset, the bed started to shift and made a loud squeeky sound every time you touched it, so just imagine dealing with that for the rest of the stay. Went to the bathroom to take a shower and realized the shower head was dirty and looked like it hasn’t been changed for 20 years plus the tub had brown stains, overall to anyone thinking about staying there I advice you think twice, even if their letting you stay for free. lol…we’ll never go back. their in a very nice location and thats the only positive thing…

Let’s get straight to the point, this is a very low end hotel so do not expect too much from it. With that said, I would share my experience to help out future tourists.
My sister, niece and I stayed at this hotel as a last minute trip before my niece comes back to school. This hotel is one of the cheapest we can find. We used Über from the airport and I can tell you there are no signs with the hotel name outside. I had to ask the restaurant next door where the entrance was.
One good thing, the hotel is right on the beach, use the crosswalk and you are there. There are a bunch of restaurant right on Ocean Drive.
There is a resort fee (I believe $ 22 per day, that you must pay during check on)
We got to our room and the AC was not working (rooms do not have a thermostat), they had to move us to another room which was slightly cooler. The breakfast coupon is a choice of juice (Sunny D), coffee or apple juice and a bagel with cream cheese. That’s it. You can choose to use the coupon for $ 4 dollars off from the menu item. (I speak and understand a little Spanish, and I heard one of the workers tell a guest in Spanish that the coupon is for $ 3 off). No one can be trusted.
My sister asked for a cup of hot water, they charged her a dollar for a styrofoam cup of hot water. Later, she was told she can’t get hot water anymore because she’s disturbing the other customers! Hello, we’re a paying customer and we’re guests of the hotel!
This is the worst hotel I’ve stayed in my whole life. In fact, I’ll stop reviewing now cause it just makes me mad trying to remember our experience.
Spend the extra money and stay away from this hotel.

This isn’t the Ritz Carlton, the sooner you realize that and take it for what it is the sooner you’ll be able to enjoy your stay. If you want a super high end hotel then Beach Paradise is not for you. If you want a great hotel, in a great location for a quality price then you’ve found that here.
Pros:
Location, located basically in the middle of South Beach it is close to everything, the beach is across the street, it’s on Ocean so within walking distance to all sorts of restaurants and clubs, the location more than anything is what you’re playing for.
Staff: Friendly and welcoming, they met all my needs, they held my and my friends bags for early arrivals and late checkouts, they provided towels and overall good customer service.
Room Size: Standard rooms with two beds were quite spacious, try to get rooms at the end of the halls for a little extra room. Bathrooms were also spacious and showers were warm with good water pressure.
Price: One of the best deals in this part of Miami. Yes they ask you for a 200 dollar deposit, but hey don’t break anything and they’ll give it back. If you can’t afford a 200 dollar hold on your credit card, you probably shouldn’t be on vacation to begin with.
With this said there are some negatives.
Cons:
TV reception isn’t very good but if you’re there to watch TV, you’re wasting your time anyway and you deserve what you get.
AC Control is not in the room and they keep it very low as most places do in Southern Florida, this can be a problem if you don’t like it too cold. Simply call down to the front desk and they will adjust for you.
The hotel is a little worn down but they were in the mist of a remodel during my visit and appear to be putting some updated amenities into the place.
No sign out front, walking by it looks like a smoothie place instead of a hotel.
That’s all i can really find fault with. My stay was great and I would definitely return. If you want a clean, affordable hotel that is perfect for a place to lay your head when you aren’t out enjoying South Beach, this is the perfect place.

BEWARE!!!
Stay away from this hotel. The other reviews on this place are SPOT ON! It’s not worth the stress and will ruin vacation. I recommend you stay on Alton road 2 miles down instead for a much nicer hotel at a much more reasonable price.
I started a Unilocal profile because I was so unhappy with my visit… this is my first review.
Cons:
· Large non-​reversible fee upon check in to cover misc. fees such as wifi and continental breakfast (coffee & a piece of bread). I paid an extra $ 158.00 because I stayed for a week.
· $ 200 dollar deposit upon check in as a security deposit. $ 400.00 if you need to pay in cash.
· Noisy construction going on next door as of 4÷1÷2015
· FREEZING rooms. Bring a sweater because the temperature in this room is no joke. You have no control over the thermostat.
· Paper thin walls.
· Early check in fee of $ 50 dollars if you arrive before 3 pm.
· Freshly painted door in my bathroom that trapped me in there every time I closed the door.
· Elevator from the 1800s that malfunctioned frequently.
Pros:
· Front desk clerk locked up our bags for us until check in time so that we didn’t have to check in early.
· Front desk was patient and assisted anyway they could and had no control over the hotel’s shady prices.
· Fridge in your room.
If you must stay here, stay for no more that 2 days or you will hate your life

Exactly what you would expect from the cheapest hotel on Ocean Drive. And it is not said in a negative way.
Pros: Wonderful location, friendly staff.
Cons: Ugly room, not enough furniture, the hotel itself needs some upgrades/​maintenance.
If you plan to use your room only at night, then it’s fine. It was clean and there was no bugs, that’s all I was asking for. If you want something high end where you can relax, this hotel isn’t for you.

The only good thing about this hotel is the location. Other than that it was horrible. I do not recommend this hotel to anyone.
Where do I start? It was a group of 4 girls in one room. We had the room from Wednesday of last week until today. To start off they charged my friend’s card twice for the deposit. She called them when she noticed this and it has been 3 weeks and still no refund. So, when she got there Wednesday she talked to someone who said it was their fault and they would give her a refund but it would take 5 – 7 business days.
Our toilet did not work half the time either. They finally upgraded us for free to a bigger and better room on the 2^nd floor on Sunday night. That room had a much better view, was quieter, and cleaner. The first room had dirty walls and cob webs everywhere.
Upon checking out today we noticed a hidden fee of $ 137. That was for beach towels, beach chairs, and breakfast. All of which we did not use. We did not know about the towels or chairs. Nor did we wake up early enough for breakfast.
Save your money and go somewhere else. The customer service is horrible and they charge you for everything.

Room was clean, but soooo poorly lit. The building could use some updates. The location was great, very close to night life if you’re looking for that. However, the walls were paper thin and you can hear everything going on outside and above your room (cough cough sex and drunk people). Customer service was pretty bad, parking was $ 30 a day. Our bathroom was awful and the tub wouldn’t drain, and stuff would come out of it too. Worst part was that there was no control over the AC, so we were either burning hot or freezing cold. Would never stay here again.

The only reason I’m giving one star is so this review can be made and seen by others. First off, worst customer service experience ever. No friendliness or willingness to help us (the customers) and this was upon check in. Then to find out there are more fees for the room and a deposit, NONE of which was mentioned or said to us during our booking process. When we state that the charges are higher than what we originally signed and agreed to, etcetera, the manager of the hotel asks to see proof. I provide her with proof of our original reservation and she doesn’t have anything to say. The only thing good about this place is the location and even that isn’t worth it.

Pros:
The location was great. It was close to the beach, restaurants, bars and clubs. The room itself was alright.
Cons:
To start, the room was either extremely cold or hot. If I would guess I would say the room was usually about 50 degrees during the night and probably 80 during the day. Apparently there is one air conditioning unit for the entire floor, so to make sure all guests are comfortable they keep it as cold as they can get it. When we called to complain they said okay they would note that for us, rather than changing the temperature or providing an extra blanket. The bed is also extremely uncomfortable with old, flat pillows. The décor in the room is pretty cute, and aside from the temperature and the bed I really was alright with it. To stray away from the room, the elevator is unreliable. My friend and I got stuck on the elevator for about 20 minutes one of the days that we were staying there. The elevator itself is pretty creepy, so it was very unsettling to be stuck inside of it.
The worst part was the last day. After talking to the locals I learned that these «boutique hotels» along Ocean Avenue are known for scamming people, which I definitely learned the last day. For starters, I booked my room the impression that it would be $ 140 a night. After I paid I got a receipt showing that it is actually a different cost every night and the average was $ 177 with a 25% discount. Before our arrival, we paid a deposit of $ 168. At check in, we paid the following $ 894 for a 6 night stay. We were also required to pay a $ 200 security deposit. Which was fine, we were okay with that. However, on our last day we went to check out and they told me that I hadn’t paid for anything. I showed them my receipts (which thank God I kept them) and she still insisted that I hadn’t paid. I showed them my online banking where it was taken out to prove that I wasn’t mistaken. Then they proceeded to tell me that there was a $ 20 service fee for each day we stayed, so I now owed them $ 120 more. I booked my hotel through
and had reservation confirmation email which showed all of the charges that they required. No where listed on this was a $ 20 service fee. So she called her manager and said that this time they would waive it and it would be «complimentary».
Basically, to sum it up, if you feel like spending a large amount of unplanned money while staying in an uncomfortable room then this is the place for you! Also, the hotel restaurants along Ocean Avenue will also rip you off. They will say they have drink specials and you will leave paying $ 155 for two drinks. Beware.

Location. Location. Location. And for the price I cannot complain. The rooms are clean and for me that is very very important. I had a great view of the beach and Ocean Drive of course.
The only thing I didn’t like it was the unexpected deposit after I already booked and paid for everything. (Not nice people not nice)