Alton Road Shell Station

With all the construction all over Miami, it’s no surprise to end up with a nail in your tire. I stopped into the Shell service station on Alton & 17^th to have my flat quickly fixed. I decided on a patch for $ 25 instead of a plug for $ 15 since my tire is relatively new. It took about 20 minutes & I was back on the road!

I’m very grateful for the service I recieved at this service station. Even though the mechanic was very busy and its the late afternoon before July 4^th he took time to help me. I’m new to the area in a leased vehicle and wasn’t sure if I needed oil. He not only checked the level he showed me how to read the dipstick. The oil level was fine. He didnt try to sell me oil I didnt need. He even took the time to put in the windshield fluid I bought. He was very kind and didnt make me feel foolish for not knowing how to check the oil in this vehicle.

What a joy to go to a place where the customer is number one! I have been a customer of Alton Road Shell since I can remember — granted they’ve been through their changes with construction of the station, and the never ending construction on Lincoln Road — but one thing has never changed — their unwavering commitment to customer service.
There are few places in the world where you can get your gas pumped — you can at Alton Road Shell. Where in Miami Beach can you get an honest estimate for work performed on your car knowing that they’re going to be there tomorrow standing by their work? Alton Road Shell. They have absolutely EVERYTHING in that convenience store… the staff is friendly, and approachable and everyone speaks English and Spanish — what else could you ask for?
After having read some of the comments I couldn’t help but write my own since I’ve had nothing but great experiences there. Support local business!

I have run flats on my car and not every shop can change those type of tires. I had a screw puncture my tire the day before and luckily had enough air to make it there. Even though they had other cars up on the lifts, they rolled out a floor jack, jacked up my car and got my wheel off, patched the tire from the inside and had me back on the road in 35 minutes.
2^nd time I’ve used them for tire related stuff on my BMW 535i.
Thanks for the great service!

Got an estimate for a repair part; this service station wanted to charge me $ 680 for a $ 150 part. I told them it was too much. They said if I could get the part they would do the work. When I got the part they wouldn’t install it. The gentleman on the phone said «my mechanic doesn’t want to do it». My Translation: If we can’t charge you a 450% mark up then we’ ll move on to the next customer that will pay. Im sure that the excuse that will be given as to why they wouldn’t do the work is that they don’t want to install the wrong part (heard that one before from other places trying to over charge) but to that I say its so easy to check for part compatibility using the VIN number of a car that a 7 year old with an Iphone could do it. The station is very dirty; when I stepped into the bathroom I thought I had walked on to the set of The Walking Dead. The one good thing was that the mechanics were very nice to me, showed me what was wrong with my vehicle and even provided me with towels and soap to clean up with. With employees like that it could be a nice place if management would get their **** together but right now in my opinion you will get ripped off if you get work done here. Most people just don’t know enough to know when they are being taken advantage of and will pay… Don’t be that guy.

I stop here every morning. There is a service guy, Walter, he always very attentive n ready to help.

Great service.

Three stars for being the only freaking gas station we could find that had fuel (two dumps had «out of fuel» signs up. wtf?! how does a gas station run out of fuel!!). Its old, but the sign says a remodel is awaiting city approval. Prices weren’t awful, given where its at.

This place is overpriced and dirtier than the usual dirty you expect from a gas station. They don’t have covered pumps, so don’t go here if it’s raining. Their pumps are broken and you have to go in to pay, so don’t go here if you’re in a hurry.
Overall, it seems like the price of the gas here is pretty high for a place that looks like they haven’t spent a penny on their property in years. Go elsewhere if given a choice.

Centrally located and despite being on the beach, prices are finally under $ 5…
:o)