Pedigree Pet Spa Llc

The work they do is great the customer loyalty Sucks, we miss a few appointments, so they wouldnt take my dog after years of coming to this place. I will not longer be coming here, they wanted to charge us for the missing appoitment, the lady I spoke to got really mad and hang up on me when I ask her why would I pay you for a work you didn’t do. very unprofessional I hope that was not the owner.

I have three very different dogs that Erica and her assistants have been wonderful to for several years now. In particular I have a Wheaton Terrier who can be difficult. After going to Pedigree I noticed a change in his behavior that was remarkable. When he enters the spa he relaxes and calmly walks past all the dogs by himself and greets the groomers. It’s like there is a bubble of serenity inside the store. I would never go to a different groomer.

We continue to take both of our dogs here for their regular grooming (poodle and Tibetan terrier). Every time they do a great job, and our boys are wondering around with new friends waiting for their humans when we show up. I’m very glad we found this place and got to stop our search for a good groomer.

Pedigree Pet Spa are the best groomers in Metuchen. 5 stars all day, every day. I have known Erica over 10 years. You will never find a person who loves dogs more. Her and her team are so gentle, skilled, patient, and do such a great job!

I was referred to Erica 7 years ago and I couldn’t be any happier with the service. I moved over a year ago and started using my local groomers. I was content but it was not the same. So after a year, I decided to go back to Erica. It’s an hour drive away, but it’s worth the travel!

I took my one year old puppy in a week ago to get groomed. I cannot put in words how traumatizing the experience was, for me and him.
Full disclosure: my shih tzu has always had long hair that I brush out every day, but due to a busy schedule I could’nt keep up with it and he got matted. Also, for the first time in his life he had a rash on his snout that he was already seeing a vet for.
I took my puppy in and informed the lady at the groomers about both the issues and she said she would take care of it. I called her two hours into the grooming session to make sure he was doing okay and she said he was great. When I went to pick him up, I paid and picked him up and he was very short but I was fine with that. I get home and an hour later I notice his TESTICLES WERE SWOLLEN AND RED DUE TO RAZORBURN. He had A GASH ON HIS CHIN AND ANOTHER ON HIS FOOT. HIS EARS WERE BLEEDING AND HAD GUNK IN THEM. HE COULD NOT SIT OR SLEEP OR WALK. my dog would not let me touch him and was in pain. I rush him to the vet the next day, get a report that says the razor burn was due to a hot blade and the groomer going too close and a the cut was from clippers and wasn’t a scratch. He got antibiotics and a spray for inflammation and other mess to help relieve the pain. That was ABOUT $ 150 IN VET BILLS
Here comes the good part, I take him back to groomer to show her what she had done, and she says, in my professional opinion, this isn’t razor burn. The cut? In my professional opinion this is a scratch not a cut. your dog did it not me. The ears? Change the topic and starts yelling at me. Apparently the condition my dog came in was what she calls «neglected». And the razor burn is my fault because my dog was matted down there. I have been around a lot of dogs and I know what a neglected dog is, I’ve seen dogs twenty times more matted than mine. so for her to act like a two year old who doesn’t want to take responsibility for anything just goes to prove that not only is she a bad groomer but also definitely not a person who gives a shit about your dog. My mom who was with me at the time started yelling because she couldn’t stand to see the condition my dog was in and the groomer (the owner), her husband and her assistant said that they wanted us to leave and would call the cops on me if I didn’t.
The funniest part was, right when I was leaving, she tells me, please don’t bring your dog here again. Honey, I pray that someone knocks some sense in your head and I also hope that you realize that you hurt a helpless little puppy.