I live about an hour away from my gf and wanted to do something sweet for her cause we don’t get to see each other as often as we would like. The lady on the phone was very polite, and wonderful to converse with. She didn’t have the bouquet that I had picked out off their website, understandable, because flowers don’t last forever but was able to put something together that was similar and beautiful. I will def. be using them again for all my flower needs in the metropolis area. :) if you like anything off their site recommend putting in your order a few days in advance but if its a spur of the moment kinda thing they can definitely get the job done!