Hughes Motor Group

So I have been looking at a car at this place, but I’m not quite in Mass yet but my mom is so I had her call and check things out before making the drive. Needless to say I won’t be buying a car from this dealership, their social skills are very poor. The guy over the phone asked my mom if she liked younger guys with tattoos. She replied no, why? He said I was thinking we could hook up! seriously who talks like this when someone is trying to buy a car. She replied again no I don’t like guys with tattoos and his final response before hanging up was I guess I’m not the right guy for you then. I cant believe this place is still in business with people like that working there not to mention all the bad comments I have read and the news coverage on them. Glad I did my research!!!

Went to car dealership: Hughes Motor based out of Methuen who also owns Boston Highline in Dorchester on August 30, 2014, gave a $ 6,000 down payment for a vehicle„ their employee George Panagopoulos was fired for theft and he was the one i gave downpayment to, although he provided receipt he still ran off with money and I have been calling this guy and the dealership for two months now, Hughes Motor Company/​Boston Highline never produced such vehicle and to this day they do not intend to return my down payment. They stole my money!!! Please beware, unfortunately I searched reviews online and numerous victims have experienced a similar situation like mine. NEVER BUY A CAR FROM HERE!!!

These guys are the epitome of greasy used car salesmen… they don’t even deserve one star. The place itself is run down, smells like an ashtray, and the customer service is beyond brutal. I don’t want to get into the details of my awful experience because there isn’t enough time in the day!

This place is pathetic. They are all a bunch of liars! This is definately not the place to go if you want to buy a vehicle. They give false information and guarantees.
I drove 30 mins. to purchase a specific vehicle from them on a friday. I drove the vehicle and it had a few quirks which I was told could be fixed while I waited. I proceeded to tell them that I need this vehicle asap please. Well 2 hours later with all paperwork signed, They proceed to tell me I cannot take possesion until monday by Noon. I took off 5 days to buy a vehicle and get stuff done to it… alarm, tint, rims, tires etc. I had appointments set up. Today is monday and the time is 2:00 p.m. and I still have no truck and they havent even left to deliver it. I have now missed my appointments.
Their attitude through this whole process was ohh well.
The time is now 5:00 p.m. dec 23,2013.
I just called hughes back to let them know that since they could not live up to their end of the deal that I want the deal cancelled. I do not have possesion of the new vehicle. They proceed to tell me to go f**k myself and that they own my car now and that if I try to get my title they will have me arrested.
I have called the finance company and had the deal cancelled. called my insurance and had that part cancelled. I have also called the methuen police who will escort me there tomorrow to pick up my title. That is of course After I file my report on the threats that were made to me. The police say they have had multiple complaints on this shady buisness anyway.

I visited because of a craigslist post for a truck that was a good price. I went on a Saturday, and today I checked craigslist and they are still posting the same ad for a car they admitted they don’t have. Tried to push me to finance a car when I said I’d only pay cash. Stay away.

Scammers. Buyer Beware.
If they cannot sell a car on their lot (due to emission or inspection failure), they will have one of their employees sell it in a private sale. They are NOT honest. Tim will try to convince you everything about the car is fine. They put a «smoke eliminator» in our car for the test drive, so we didn’t know it puffed out black smoke until we were halfway home, at which point all the «private sale» paperwork was done. BUYER BEWARE.