X- A Dent

Was very upset about a «Ding» I put in my brand new truck. Was amazed how they made it disappear. They’re very nice people, and they get it done while you wait.

After a tragic run-​in with a pot hole the size of my wheel, my Mazda 2 quickly lost air in the passenger front wheel. My dealership wanted $ 180 for a new rim, stating that not only could they not fix it, but that the one dealer they usually use for fixing rims wouldn’t be able to fix it either. I found that strange, considering that they didn’t even look at it. I also found out that these rims for my particular car aren’t used on other cars, and my car is a newer model. Finding a used wheel may take me a while.
So, my boyfriend found this place just doing a Google search. I went in, showed Jim my wheel, and he told me that they may be able to fix it. Jim told me that if they couldn’t get the air to stop leaking out of the tire after their attempt, there would be no charge. Awesome! Try away.
The next morning they called me telling me it was ready, and the charge for the service even went down. They found that they did not have to balance the wheel. Honestly, I wouldn’t have known if they did or not, so it’s a relief to find a car repair shop who will be honest with me and not overcharge me. I paid for the repair, and $ 10 for them to put the wheel back on my car. Sweet.
I give them one less star than perfect because they are a cash or check only business. I would’ve liked to use my credit card for this transaction, and leaving to go to the ATM just to pay the bill wasn’t the best experience. Rethink the credit card policy. With it, you’d get 5 stars.
Thanks for the great service and honesty.

Great to find a place that repairs alloy rims. Especially the rim on my vehicle is pretty much no longer being made. Those I found were used or cost $ 500+, I guess because of the limited supply. But anywho…
A few things to note here:
*Cash or check only, no credit cards
*The rims that are to be repaired are welded elsewhere & require at a 1 ½ — 2 days turn around.
*$ 95 just to have a cracked rim welded an extra $ 25 for mounting & balancing, seems like a rip off… Is it really that much, more like $ 10 huh? #ijs.
*open on Saturdays
All in all my experience was good & I will be back, but just to have the rim repaired, no more balancing acts going on anymore. And that’s a fact Jack!!!

They got my dent out, all the while providing great service and a reasonable price. My only issue was when I got up to pay, they informed me that they don’t take credit card. This was something I did not know and was not prepared for (very small, barely noticeable sign indicating as much hanging on the wall); I do not usually carry lots of cash on me or a check book. Luckily, my wife was in the area, and stopped by to drop off a check and I was able to pay… but it just drives me nuts when I run into one of the very few remaining venders out there that does not accept credit cards. One of my wife’s friends sells hair bows out of her house and she even accepts credit cards now on a scanner that connects to her iPhone. The fee is nothing compared to the business that is lost by not accepting plastic. Next time I have a dent to remove, I will probably go somewhere else for this very reason…
BOTTOM LINE: Good service, quality product, descent value… no credit cards.