VCA Airline Animal Hospital

They lost a loyal customer today (10−30−15). I called to ask if someone could take a look at my sick cat. I was asked if I’d like to make an appointment, to which I responded yes! I thought to myself. how convenient. Upon arriving to my appointment on time, I was told the Dr. Is busy with another patient at the moment and that he would see my cat in about 30 – 45 minutes. I decided to wait patiently. After waiting about ten minutes the nurse came back in and said, «I’m sorry we can’t see your cat today, the Dr is busy.» How inconsiderate and unprofessional! What’s the point of making an appointment then? Now I’m stuck with a sick cat for The duration of the weekend as today is Friday. Basically I transported my sick cat to VCA, then transported her back home for absolutely nothing! Now she’s not only sick but scared and hiding under the bed. Thanks a lot VCA! I should have gone to Pet Care Center, or a witch doctor… anywhere but here!

We just got our first pet and we brought our cat here for a checkup. The staff here is very friendly and knowledgeable. They taught us many things we did not know and answered all the questions we had.

This was my first visit to VCA and will not be my last! I always go to another Kenner veterinarian and seem to be left with more questions than answers and a lost less $$! I decided to go here for a second opinion and I was really impressed by Dr. Kahn and his staff. I came In as a walk — in and only waited about 5 mins to see him. He took great care of my Frenchie and I believe he finally has her on the road to recovery. Not to mention, they were FAR less expensive than any other vet I have been to. They have a new client for life! Thank you all so so much.

My Poodle was diagnosed with diabetes by another Vet and she was not getting any better. My pet lost a lot of weight and wasn’t eating properly. I was highly recommended to go to VCA and ask for Dr. Kahn. Upon my visit with Dr. Kahn really took the time and patience to sit down with me to explain what is really going on with my pet sugar levels.
Dr. Kahn had me to bring in my pet to VCA for a daily Blood Gloucose test to mointor her blood level and to make sure my pet was getting the right insulin. Doing her daily visit to VCA my pet was improving he changed her insulin and her diet. He took the time to show me how to take a BG test and how to give my pet her injections. Now he calls me three times a day to check to see what is the BG leve and he spends a lot of time explaining each BG test level to me when it is to ” Low/​HIgh Now my pet is doing much better she is eating picking up weight and very alert.
Dr. Kahn is a very caring and definetly a knowledgeable doctor. He has made my life more easier to help my pet. Dr. Kahn is the most patience veterinary Dr. I ever had. I am so glad I took the advise to go to VCA and see Dr. Kahn. On my first visit at VCA the staff was very professional and caring. I am very much satisifed with the service and would not consider changing doctors.

I have been going to Dr. Kahn forever — 30 years at least. If he would accept me as a patient, I would make him my primary. He spends time, explanations, etc. for every type of problem. Additionally, my daughter has two dogs he cares for and she would not consider changing. I have not gone to Dr. McMillan but have met her, and I am sure she is just as caring. Dr. Kahn would not work with a vet that was not wonderful.
They are always busy because they have so many satisified clients.

So I adopted two cats from the Jefferson Shelter. When I adopted them they weren’t in the best of health. Both the cats had upper respiratory infections that needed to be taken care of. They referred me to the VCA clinic. My parents, who live up north also use the VCA clinic near their house. You couldn’t pay them to go to another Vet.
Let me just start off by saying that Dr. McMillan is one of the nicest people you could hope to meet, and all of the vet techs and secretary’s are super nice too. The Vet made it very clear if I had any concerns that I could call her and even went as far as to ask me to call her to tell her how Sherlock and Watson were doing.
On our first Visit we were given a Welcome Pack, which had a toy, a free dose of Feline Revolution (Which we will be continuing to get for them, hands down the best flea treatment.) It’s currently two weeks after our first visit, and their three days of neutralizer treatment. I’ve been there about four times and every time both myself, and my cats have been treated with the utmost care and respect, whether it was generally staying away from Scuffing them, or as simple as showing my cat some affection while they were not quite happy about having their temperature taken.
It’s worth saying that I’ve actually been getting everything done for free, as part of their agreement with the Jefferson Animal Shelter. Personally I think it speaks to the Vets personal integrity that she has been doing such a wonderful job for them for what is essentially pro-​Bono work.

It’s difficult to review a veterinarian as you’re actually reviewing for someone else and that someone else’s communication skills leave much to be desired. And let’s get out of the way the fact that I’m anthropomorphizing my dog (Saying someone rather than something — plenty of people do it; and if you’re looking at reviews for a vet, I’d wager you do, too. Besides, it’s not like I go so far as to dress my dog — only on Halloween and that’s because he is rather fond of Batman and wanted to be a vigilante for one night out of the year).
Dr. Haines and Dr. Kahn are both caring and knowledgeable doctors. Thankfully, I’ve never had to bring my dog (Dee) in for anything too terribly serious. The worst offence on my pup’s part was when he devoured a chew toy made for smaller dogs (smaller dogs with teeth made of gummy so as not to puncture the felt and get to the stuffing within). This brought on vomiting and diarrhea. Dr. Haines checked the pooch thoroughly and assuaged my worry. While at VCA, he was able to pass the toy completely. After observation, Dr. Haines gave him a clean bill of health and sent us home with some meds for my dog’s upset stomach.
What’s missing from this brief account is how Dr. Haines explained what happened to make my dog sick, what my dog was going through at that moment and what I would expect over the next couple of days. He never rushed through the examination or the explanation. He made me a part of the process. As Dr. Haines explained what was needed over the course of the next couple of days, Dee nuzzled his head into Dr. Haines’ lap. That’s a thumbs up (or dew claw up — whatever).
And I’ve seen this time-​and-​time again. Both Dr. Haines and Dr. Kahn engender that same type of affection from seemingly all their patients, both the four-​legged and bipedal (granted, I’ve only seen their interaction in the main waiting area). Dee is a fan, and so am I.