Toys R Us

This is not the place to go for baby stuff. Their selection is SLIM and they don’t advertise that when it is a shared toys/​babies — they don’t carry a whole lot for babies.
The toy side of things is great!

There is usually a large selection of toys here but — 1. they are overpriced. 2. they never seem to have any info about when they will restock if they are out of something. 3. the employees here are some of the worst I’ve ever experienced — rude, unhelpful, blatant attitude. And don’t even bother trying to call the store with a question — they will NOT answer the phone. This is like the ToysRUs that time and care forgot — dirty, disorganized, no sign of upper management, just awful.

There’s Never anyone at a register to check you out, Ever! When you have a question, there’s no one you can find. I pulled up today to do A simple exchange for one of my sons birthday gifts and they locked the door as my son and I were walking up. The guy jus looked at me thru the automatic sliding glass that he had just locked, we were 10 minutes before closing time! Pure rudeness! These retail people, as I’m sure management already is aware of, need to realize that those last minute people and their purchases sometimes can make their daily goals, whether personal or the stores goals, or blow them out of the water. Ultimately that IS what a store under good management would aspire for because that has them steadily increasing sales each month!
As of now, don’t go if you are in a hurry for you won’t be able to find anyone to check you out… or if you need help of ANY SORT!

In a child’s eyes this place is a magical dream… to anyone else… meh
What are we reviewing here really? The selection of toys! I admit, they aren’t the cheapest in town and I do shop elsewhere for bargain prices, BUT Toys R Us always carries the best selection of toys. Recently I found myself in quite a predicament, I had ordered a gift online, only to realize that it was a dual Birthday party AND a minecraft party to boot. I could have driven all over to see if the other retailers had the minecraft Lego sets yet, but that would have required gambling and not worth my time or the savings.

We visited the Toys R Us on Veterans and BOOM just as we walked in! Minecraft Legos! after perusing around the Lego department, we found quite a few sets and some new ones. The prices were a bit higher, but the cost of finding exactly what we needed was so worth it! Little man brought my attention to an Adventure Time soft lunchbox for only $ 3.98 and I quickly snapped it up to house some of my facepainting supplies. Winning!
Let’s talk employees! Can you even imagine working there? When I was in my late teens, I worked at the grocery store right across from a Toys R Us in California, my friends all worked there. In their defense, they don’t mean to be rude. They are mentally exhausted… from all the screaming kids, the endless fixing of displays, the gooby carts and chewed on toy boxes, the people with screaming kid in tow asking about toys while shouting at the poor floor guy because their kid is screaming so loud…
Give them a break will you.
More bees with Honey…
The first thing I say…“I really commend you for working here, you are VERY brave”“
that always seems to bring a smile. I am polite and kind… and guess what? they are kind and polite right back to me.
While Toys R Us doesn’t hold the same magic as it did once, when I was young, I understand it’s importance., Thanks Geoffrey, I still think you’re doing a great job!

This store is huge! Everything from Halloween Costumes to tennis shoes; Legos to Gaming Consoles.
The BabiesRus section carries mainly Carter’s name brand, Sesame Street, Nickelodeon and Koala Kids. Clothing is expensive BUT the sales are even better!
The only negative I could find was the lack of a Greeter like Disney Store.

I used to vow that I would never grow up, that I was a Toys «R» Us kid… I also told myself I’d never not be able to do a cartwheel…
I can’t say either of these things are true anymore. Whether it was the 3 feet I grew or just these times, they are a changin’, Toys R Us is not a mecca of toy paradise anymore to me.
I do like that the water/​summer fun toys are very close to the entrance to the right but past that, I have no friggin’ clue what’s going on and why things are where they are. I made two laps around the store (unfathomable in my former self’s mind) in less than 5 minutes trying to figure out where a Mr. Potato Head might reside and didn’t see one person that could help me. I finally happened upon two ladies in the baby clothing section (WHAT?! Yeah, I know) to help me, which actually they were able to direct me right to the Mr. Potato Head section. Thank you, ladies.
$ 20 BUCKS FOR A MR. POTATO HEAD BUCKET?! I swear I thought I saw $ 10, but at the register it came out to about $ 20. I about put on my angry eyes, Mr. Potato Head-​style, but knew it wasn’t the cash register person’s fault. Alas, there was an unsupervised child in front of me trying to buy a video game with his two crisp $ 20 bills (where did you get money like that? Your lemonade stand? Doubt it.).
These register folk aren’t Disney World quality material but after one too many 7 year olds with Coke-​bottle glasses trying to buy the newest edition of «Call of the Zombie Apocalypse’s Duty», Rated Y for «Why the Hell are kids allowed to/​want to play this in the dark lit by the 42″ their parents thought was a good idea to be put in their room», on their own and you need to have a parent say it’s okay, I can see your enthusiasm for working here drop a little.
Needless to say, I will be making as few trips as possible to the land I once thought was a paradise since I’m no longer a brainwashed Toys «R» Us kid, and opt for Target instead.

They have some good toys for the kids. I like they prices they are reasonable for people. I know I’m going back to get more awesome toys for my kids.

This store is one of the dirtiest, least organized businesses in the area. Seldom can I find what I need instock and finding an employee is almost impossible. I’ve had cashiers walk off in the middle of a transaction and leave me standing there for over five minutes. The whole place needs a good scrubbing and restocking. It always looks like a tornado has hit the aisles.

As a kid Toys R Us was a fabled paradise. If we were really good we might get to go to it’s fabled halls, like Valhalla (minus the Valkyrie). There we could find that rare NES game, or the limited edition Transformer.
Now as an adult I wonder what happened to it. It’s not just me growing up, the place itself has changed. The staff is grumpy and not exactly customer service oriented. The shelves are stocked but it seems like aisles and aisles of the latest Disney/​Pixar fad. Do we really need 4 aisles of Cars 2 merch?
I went seeking a present for my 2 year old nephew. I couldn’t find anyone to help me locate an appropriate section based on age or type of toy. Luckily I found something he would enjoy. It took five minutes to find someone to run the register. The only front end section staffed was Customer Service. Where are all the employees?
Skip this place. Next time I’ll just order off Amazon.

Worst Toys R’ Us I have ever been to. The employees and the managers are rude and always seem to be miserable. I go here only when I need something that I can’t find anywhere else. Last time I was there, before yesterday, was just before Christmas. Worst experience ever. Just because you hate your job, you shouldn’t try and ruin every one else’s day. Especially during the holiday seasons when people are generally in good spirits. The customers are paying their salaries after all. I figured after six months, maybe it would be better. I was wrong. I had to deal with the same issues all over again yesterday. I would rather drive all the way to the Westbank than to ever give this store my business again.

I hate Toys r Us. The employees are all rude and unhelpful. They don’t like their jobs. I’ve been here many times only because I could not find what I needed at a local toy store. Avoid this crap corporate plague if you can and opt for Le Joulet or Magicbox!

a perfectly acceptable Toy Store with good prices and vast selection. The downside? good luck finding an employee to help or check out for that matter. I love coming here because they always have something that I can treat my little one to, but the downside is the whole lack of customer service and personnel. It is a shame because it could be so much more.

this toys r us is ok, but the one on the westbank is better. It will close soon, probably.