Studio Nails

Just walked into Studio Nails and was never acknowledged so I took a seat since they were busy. Next, two ladies walked in and they were acknowledged and were told to go to the pedicure chairs, which is where I wanted to go! This strikes a nerve because I walked in right after getting off from work, pregnant, and with swollen feet. I walked out and I’ll never give them my business again.

Been coming for years, but service is a crap shoot. The first time I was here the girl (who is an owner) talked on the phone the entire time, and only stopped to open the mail – this was while she was doing my manicure.
Today: Came in for a simple pedicure – no french, gel, etc. Signed in and sat down. New girl comes over after two other people come in and takes them first. Then realizes that both me, and the girl next to me, had been waiting the entire time.
They go to seat us. I noticed that the water they want me to soak my feet in is dirty and has stuff floating in it. I make a comment to new girl and she says ‘it’s from the towels.‘
I then I wait, over an hour. The girl that came in after me was served before me or the other girl. Was there people available to help me? Yes. Did anyone? No. I was the last person served and I figure it was because they were hoping I’d just walk out. (The tech working on the lady next to me was staring at my feet like they were green. FYI– I don’t have bunions, ingrown nails, or fungus, so I have no clue why she was staring.)
Ultimately a tech finally comes, says Hi, and gets started. She then proceeds to talk to the girl on the side of her the entire time, half the time, about my feet. (I wish I was joking.)
After a while, one of the owners comes by and tells me I’m «too young to have calluses on my feet.» I had no idea what that meant as I’m obviously in my 30’s. (Again, I don’t have split heels, just 2 calluses on one foot, one of which isn’t really a calluse.) I inform her that I work on my feet 40 hrs a week, and I’m probably not as young as she thinks I am.
The tech finishes my feet and I’m now the only one in the shop as they’re closed. (Yes, I could’ve been done, but all the unnecessary drama caused me to still be there afterwards.) I watch one of the other techs use the pedicure spray nozzle to fill a dirty mop bucket with water. And I don’t mean she sprayed into it, but that she took the entire showerhead and dropped it into the *bottom* of the bucket. The same showerheads they drop into the pedicure basins.
The total time was 1 ½ hrs and I was charged $ 26+tip. Never going back again. I could’ve done my own nails in half the time and for a fraction of the cost and I wouldn’t have to worry about possibly getting an infection from something in the water.

I would really only give this place 2.5 stars. It’s decent enough by New Orleans nail salon standards. However, I went for pedicures with a girlfriend and her daughter who were in town from Houston, and they were appalled. Service here is nowhere was cheerful as in Houston, where the techs act happy to see you and like they want your business, and the salons are sparkling clean, modern and hygienic. Not in New Orleans!
And apparently, nail art is not common here and they do it grudgingly. My friend had nail art on her toes, but it was time to get it re-​done and we all wanted the same thing. My friend asked if she could show it to the person who was going to do the nail art and they said no, she doesn’t need to, she makes up her own designs. Well naturally, after they took her polish off, the person doing the nail art wanted to see it! We had zero confidence in the nail tech at first because we weren’t sure if she understood us and she seemed impatient. But to the nail tech’s credit, she did a great job and we all ended up with exactly what we wanted. We also did not have to wait too long.
Another complaint is that people were lined up outside of the waxing room to get waxed, so several random strangers were circled around my pedi chair, hanging out in my personal space and it was somewhat uncomfortable.
I am really happy with my nails, but feel a little embarrassed that New Orleans is so sub-​standard when it comes to basic, non-​spa nail services.

Had a horrible manicure. The tools were pulled out of drawer and did not looked sanitized. Then, the girl cuts my cuticle. The polish job is so bad that I am going to have either take the polish off or go somewhere and pay another 5 to repolish my nails.

I visited Studio Nails last weekend with my mother and two nieces. We were getting our nails done as a little birthday treat for one of the girls. I decided to give the gel manicure a try, while mom got a regular manicure and the girls got their nails and toes painted. The guy who worked on my mom was very friendly and tried to chat with my mom while he did her nails. One of the ladies kept walking over and speaking to him sternly, apparently, telling him to stop talking. The girl who worked on me barely spoke to me… and the gel manicure took a long time. Between coats she’d just play on her phone rather than attempt to make me feel comfortable and welcome. Every so often, I’d turn around to check on the girls. One of the ladies working on them was on her phone the entire time. At one point, it was on speaker so the entire salon could hear the conversation (which was in another language, but still rude and awkward) and when we were settling up the bill, I noticed that phone lady had not done my niece’s nails… just their toes… and we paid for both. So, we had to get another technician to do her nails before we could leave. What’s more, the pricey gel manicure which was supposed to last about 2 weeks just barely made it a week before the edges started turning up. I am not a dishwasher or a gardener or a tile layer. I work in an office and am careful with my hands. I could have kept a regular manicure looking nice for the amount of time this expensive one lasted. On top of all of that, the place is filthy. I keep my outside utility room cleaner than this salon was.
My advice… do your shopping at the mall and get your nails done elsewhere.

Horrible experience. Loved that this place is open till late as very few places are open this late. But the love ends there. They had an employee that was on drugs or drunk or something that was falling all over the place and simply out of control. They let him stay in the salon which made me very uncomfortable. Had i not already started, i would have gotten up and left. The other male employee was hitting on clients and i heard them say several times they would not come back either. Only go if it’s in the middle of the afternoon or it’s your last option.

Friendly staff and good service. They could upgrade more though. It looks the same after 20 years, it looks the same… only difference are the new pedicure chairs.

GET HERE EARLY. This place gets packed soon afterwards, and I am not lying when I tell you that the line for service can get a little intense.
Luckily, there is a sheet to sign in that lets the staff know who is set to go next, but when I went last Sunday, the girl that works the front desk wasn’t in yet, the shop was super short-​staffed, and it was basically pandemonium. It reminded me of Mad Max at the Thunderdome as women hoarded nail polish shades, just to be sure they had a choice in the matter when their time came. Seats were stolen, bitchy looks were exchanged, and it was just not pretty.
Once I made it to the back, only slightly worse for the wear, I received adequate service. Though it sort of goes without saying, I preferred the guy that did my manicure, who actually massaged my hands and arms, to the distracted girl that did my pedicure. She was much more concerned with the Kardashians over her right shoulder and her cell phone in her lap to really worry about me. She barely massaged my feet or legs at all, and, honestly, isn’t that 90% of the experience?