Paws & Claws Grooming Salon

Saw this on FB from a friends friend so sad. I would recommend staying away until an investigation is done.

HIGHLY UNPROFESSIONAL!!! My wife dropped our Husky off this morning for a bath and brush and 30 minutes after dropping him off, my wife received a 3 minute long voice mail from the groomer pocket dialing her. In the voice mail you can hear the groomer calling our dog stupid and other bad talk to our dog. My wife rushed back to Paws and Claws and demanded our Husky back and the owner said that she needed to pay $ 20 for what little work she had already started. My wife told her about the email and said that she wasn’t paying them anything. After my wife called me and explained what was going on, I had called them as well and the owner explained to me that that’s how they take frustration out at work and that they did no physical harm to the dog and that the dog knows no difference as to what you say to them. THE OWNER SAID THAT!!! Very unprofessional and would never recommend using this business!

I have been here twice and the first time was good but the second time it was horrible, they did a bad job on my 2 dogs, they treated me like if i was getting free service when i was paying $ 45 per dog, the old ladies were so rude and did a bad bad job that i am never coming back.

Need your fur baby groomed at the last minute? Paws n Claws has got you covered.
I can’t tell you how many times I’ve called after noon on a Saturday and asked if they have any appointment times to bathe my dog and cut his nails. They’ve never told me no! I just dropped him off at 1:30pm, and I’m expecting a call from then to go pick him up any minute now (currently 4pm). Most places require appointments to be made at least a few days ahead of time.
Also, my skittish rescue puppy does not always want me to leave him. He has no problem going with them. I believe the truest judge of another person’s character to be the reaction of an innocent child or animal. My dog loves these ladies, and they do a great job; therefore, this is where I go!

I bring both my dogs here. They do a good job at reasonable prices. They need to keep the AC (cold air) running. It is always HOT AND IT SMELLS because of it.
I will return and keep after them to turn the air on!!’

I came here yesterday to get my dog groomed. I made an apt for 2:30pm. When I dropped her off I was not too impressed with the place. The exterior doesn’t catch the eye as it is in an old strip mall that looks like it’s been untouched since the 80s. The interior was old-​school as well. That was ok with me. What concerned me though was the fact they had lots of dogs off leash. Why didn’t all the dogs stay in crates when not being attended to?
As far as grooming went they had two grooming tables. They charged me $ 40 which isn’t pricey but they only gave her a bath and hair cut. I was very pleased with her hair cut as she looked like a pretty little girl again.
Will I come back here next time? In a pinch, YES. Would I rather find a salon more visually appealing and with a more controlled environment? Absolutely. So I will keep looking for the right dog salon here in NOLA.