Goodyear Auto Service Center

This place deserves zero stars!
Condescending little pricks is the soft side of the description i have for the people at the front desk. If you want to be patronized about your vehicle and what it needs go here!

Terrible customer service and they’ll make you wait forever with zero results.
Whether you make an appointment or just walk in– the result is the same.
If you complain, they seem not to care and basically tell you to go pound sand.
Tip: find a different place.

No problem with tire or oil change.
Went in for repair and after spending $ 600 on what Shawn the manager said would fix 90% of my problem, the car is in worse condition. I have been the cliché female auto repair scam victim. Stay away.

They are located across the street from where I work so I utilized their shuttle service.
The shuttle service made it all worth it. When my car was ready, they called before they picked me up. I had a coupon so the oil change cost around $ 20.
They did a brake inspection which they were honest about and informed me about the difference between ceramic and metal.
Staff was super friendly.

This was a fairly mediocre experience as far as car maintenance goes. I received my usual reminder for an oil change and a coupon for the «Fall Car Care Package» which is an oil change, inspection, tire rotation, etc. I went online and made my appointment for early on a Saturday. Dropping my car off and selecting the services I wanted was no problem. It still took an hour even though they, in the words of the man behind the desk, «had nothing going on,» But I’m used to this quarterly service being an hour, so it wasn’t a big deal. Lastly, when I went to get my car back I was greeted with the usual quote for additional «recommended» services. Ok, I need new break pads, that’s true. But some of the things were odd, like flushing out break fluid, which isn’t necessary) or were «preventative» measures. Yes, I have an older vehicle but my millage is super low and I keep up with the regular maintenance. I guess it’s just part of the dance when an oil change comes back with a quote for $ 600 in additional services.

Just had my first experience here… had an oil change coupon from the Sun. paper so thought I’d give it a shot. Saved $ 20 vs. what I paid at Take 5… had free wifi and coffee. Best part was they didn’t try to con me into replacing things that didnt need it. Took about 45 min but having wifi made the wait fly by. Look 4 oil change coupons in the paper OR online.